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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the Burst Pro Air mouse's lightweight design and exceptional battery life. Many appreciate the Bluetooth connectivity and customizable RGB lighting options, finding it easy to use and responsive. While some users experienced minor software issues, the overall consensus points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 226 reviews
  • Rated 3 out of 5 stars

    Average mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Needs charging more occasionally than the battery type. Issues with KVMs. May need i you updates.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the ROCCAT website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    ROCCAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, athletic and cool lighting! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    There was no dongle.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to recive the mouse. But when I opened the box it didnt come with a dongle like it was supposed to. It has bluetooth capability but I prefer the dongle..

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Tyler, thanks for choosing one of our products. We are very sorry you there is a part missing from your purchase. Kindly reach out using the contact form on Turtle Beach's official website to get in touch with customer support. We will be able to assist you. TurtleBeach

    • Brand response from ROCCAT Support
      Posted .

      Hi Tyler, thanks for choosing one of our products. We are very sorry you there is a part missing from your purchase. Kindly reach out using the contact form on Turtle Beach's official website to get in touch with customer support. We will be able to assist you. ROCCATSupport

  • Pros mentioned:
    Battery life, Lighting, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight, sweat/water proof and quick recharge

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dpi precision of this mouse is fantastic. The option of Bluetooth or 2.4ghz wireless connectivity in one device is fantastic and rock solid. The shimmering lights make for a fun gaming experience and really does add to your enjoyment. The 10 minute recharge to get 5 hours of usage is really nifty and does work. Overall the battery life with a full recharge is phenomenal, easily in excess of 2-4 days of continuous use, not that you will be gaming so long without sleep, lol. The usb-c cable is very long, I think about 3+ feet and has a nice cloth like texture, super soft and flexible. The overall weight is like non existent and and the glide is smooth. Tracking is so precise especially for gaming usage, that it does improve your gaming experiences and scores. The device itself is supposedly waterproof, but I think it is truly sweat proof as you know extensive gaming will make hands sweaty so that is a nice feature. It is easy to wipe with damp cloth or if you dare wash under a stream of water, I would not. The price is middle of the range given the features but wait for a sale. This is a winner. The only aside is Ergonomically could be a bit better but still more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice lightweight dual wireless gaming mouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice business and gaming lightweight mouse. I like white mice for dark rooms as they are easy to find in dark room. Over time they may appear dirtly but with clean hands or occasional cleaning this should be no problem. The mouse is a nice white with good texture (decreases flashbacks to intellimouse). Highly programable with installation of ROCCAT swarm software. Five profiles can be saved to mouse EPROM. Switches excellent for general use and gaming (tested with FPS). Scroll wheel large with good feel and function. Material high quality despite light weight. Supplied USB-C cable with cloth wrapping. Bluetooth 5.2 option (as well as including dongle which can be seated in the bottom of the mouse). Hardware switch to change from USB to off to Bluetooth. Performance similar with bluetooth and usb. Charges via usb -c and has programable sleep function and long battery life. Firmware upgrades require wired as well as dongle plugged into same unit. Two side buttons are well positioned. Overall nice option with one prefers lightweight quality mouse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheap and the Bluetooth disconnects often. Expected more. I've used other Bluetooth ultralight mice that feel better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi mryork,

      We’re sorry to hear about the experience you've had with your Burst Pro wireless mouse; however, please allow ROCCAT's Support Team to assist you with the inconveniences you described within your feedback. That team is always happy to help as needed under their manufacturer's warranty and they can be reached right from the support section of the ROCCAT website via the Contact Form listed there.

      Thank you and have a wonderful day! TurtleBeach

    • Brand response from ROCCAT Support
      Posted .

      Hi and thanks for choosing ROCCAT. We are sorry the mouse disappoints you. However, if you are having issues keeping a reliable connection, there may be things that ca be done. Please feel free to reach out to our support team through the contact form on our official website. ROCCATSupport

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Looks much better in person

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm starting to amass a collection of gaming mice. I'm a sucker for RGB stuff and try to walk that fine line between RGB everything and gaudy. That said, this is one of my favorite mice, both aesthetically and functionality. Don't go by the picture on the website. While it's a pretty accurate representation of how the lighting looks it actually looks much better in person. The hexagonal pattern is under a dark translucent layer that gives the light a cool shadowy look. Connectivity is through Bluetooth or a wireless dongle that stows underneath. I always appreciate the ability to store the dongle in the mouse as I use a gaming laptop and I like to remove the dongles before I throw it in a bag just in case. It's a little hard to get out once it's in there, but that's probably a good thing. Everything is customizable through the Roccat Swarm software that you can download from their website. I had a day-one update to apply through the software that, according to their release notes, improves stability and battery life. I set up a slow fade through colors to go with my other RGB peripherals and it looks great. The lighting is bright and the colors are very deep and attractive. The whole mouse lights up as do the sides of the scroll wheel. I like the way it looks compared to my other mice which are kind of subtle and have thin strips of light or just a colored logo. The app also shows battery level and signal strength. If you keep your PC under a desk it'll help you to determine if you're getting the best wireless performance, which is nice. Additionally you can customize the 8 available buttons on the mouse through the software, as well as the polling rate and the different DPI presets from the DPI buttons. You can even set up alternate button functions for a total of 16 customizations. Admittedly I never use these and tend to be simple about mouse actions when gaming. I'm not usually a fan of lightweight gaming mice, but the overall size and shape offset the weight nicely. Everyone's hands are different, but I find this one is exactly the right size for me to hold comfortably. For reference I have smaller hands and tend to have to "reach" for the front buttons on some mice. It also holds my hand in a very comfortable position and minimizes fatigue in long gaming sessions. The buttons have a satisfying click, but they do have to be pressed a little farther than some of my other mice. Again, this is a personal preference, but I like having a hair-trigger when I'm gaming. I've never tried out Roccat gaming stuff, but based on my impressions from this mouse I'm really impressed and will likely check out more stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aswsome Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and nice mouse, works very well and is well built.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Mouse Ive EVER Bought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what i tried i could not get this mouse to work. It was functioning on my log in screen but the moment i got onto my desktop it stopped working. Will be returning. Ill buy something off Amazon that i know wont give me issues.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jessi,

      We appreciate your feedback and are sorry to hear that you have encountered an inconvenience with your ROCCAT Burst Pro Air. ROCCAT's dedicated Support Team would be happy to assist you with some troubleshooting to figure out exactly what's going on here, as its very strange that your Burst Pro Air would work on your PC's log in screen but not when you log in to the desktop. If it works on the log in screen, it should have no issues working when you're logged in to your system.

      ROCCAT's Support Team can be reached for assistance via their Contact Form on the main ROCCAT website, and they'd be happy to assist with troubleshooting or replacement service if called for under your product's warranty.

      Thanks and have a wonderful day! TurtleBeach

  • Rated 1 out of 5 stars

    disaponied part 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have to pair it everytime i need to restart my computer. same as the headset that keeps on disconnecting

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi Gilbert, thank you for choosing our products. We are very sorry for the poor experience you've had. Please note that whenever you are facing an issue with any of our products, we invite you to reach out to our support team using the contact form on Turtle Beach's official website. Our team is dedicated to finding a solution for you. When it comes to connection issues there's multiple potential reasons and therefore fixes that we can cover, meaning that a return or exchange may not even necessary. Please feel free to get in touch! TurtleBeach

    • Brand response from ROCCAT Support
      Posted .

      Hi Gilbert, thank you for choosing our products. We are very sorry for the poor experience you've had. Please note that whenever you are facing an issue with any of our products, we invite you to reach out to our support team using the contact form on Turtle Beach's official website. Our team is dedicated to finding a solution for you. When it comes to connection issues there's multiple potential reasons and therefore fixes that we can cover, meaning that a return or exchange may not even necessary. Please feel free to get in touch! ROCCATSupport

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Just buy it...there is no reason not to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously the best mouse I've ever purchased (for FPS games in specific). I play a lot of CS:GO (and hopefully CS 2 soon!) and this mouse is absolutely fantastic. From size and grip to the weight/feel and sensor, this mouse is the one for sure. Battery life is good even with the RGB on, I really have nothing negative to say at all.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    It's nice to see Roccat is still pushing quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is light weight compared to the large number of mouses I've acquired over the years. I was pleased to see a mouse that is rechargeable. I purposely bought an expensive mouse because I thought that means that it was simply better. That was not the case here. The price is not bad. I've been really putting in work with this thing since I've acquired it. The pads underneath the mouse make it easy to glider over any surface. There's virtually no damage as of yet. The hexagonal architecture of the mouse makes the AIMOS lighting feature that much more enjoyable. You can connect it to your PC via the dongle, Bluetooth, or the Type-C USB that comes with the mouse. I've used the mouse with the cable and being that the cable is embroidered with some type of rope-like material, it glides over my desk relatively easy. The Swarm app was first difficult to understand. I Couldn't figure out why my settings wouldn't apply every time I changed them, apparently you have to save them or apply them. I was used to something different since most gaming peripheral software is made to instantly change your settings on your device so I was a bit surprised. All in all this was an amazing experience and I've found my new favorite mouse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks and feel of the mouse. I have found it will studder during gameplay and I swapped it out. I would not recommend it for gaming. Not sure if its the software or mouse itself. I own other roccat products (keyboard, headset) and love them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We're sorry to hear about the experience you've had with your mouse! Please take the time to get in contact with ROCCAT's Support Team with additional details about the inconvenience you're having so they can lend a helping hand with troubleshooting or warranty replacement service if called for. That team is always happy to help and can be reached directly from the main ROCCAT website.

      Thank you kindly and have a great start to your week! TurtleBeach

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    the best of the cat...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings about this mouse.  First if you like Roccat products or want to keep your setup in the family then this is best mouse they have.  It does work and work really well.  It has bluetooth, a usb dongle, and can be used with a cable.  Using this with a laptop was easy to do and all were great choices.  I found that with a desktop, I had limited connectivity with the dongle until I did the firmware update.  Also the lighting is darker with the wireless option enabled.  Which I get but the Swarm settings don't tell you that max lighting is not the same depending on the connection type.  DPI and responsiveness is great and the mouse has a great feel for normal use and during gaming.  The wheel is better that almost all mice on the market in my opinion and the cable is top quality as well.  If you like this brand or type of mouse lighting then it is a great choice.  It is comfortable and has a long enough battery life to be your main mouse for work as well.  I really like also that it allows for storing the usb dongle when using bluetooth or the wire.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was pretty but too heavy for me. Im not a fan

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Grey,

      Thank you for leaving your feedback. Please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Bluetooth
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Cool but Inconvenient and Buggy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance this mouse appeared to have everything I wanted in a mouse including the cool RGB lights, both Bluetooth and wireless connectivity, and a decent battery life. After a week of use I realized the Bluetooth is unusable and the battery life is not as advertised. First, the Bluetooth connection worked when I first installed the mouse and I was glad to have one less dongle plugged into my laptop. However, to get the lights to work you need to download and install the Roccat app and setup the mouse that way. Once this was done the Bluetooth stopped working. Well, it works for up and down but the left right barely moved. I tried reconnecting and reinstalling but couldn't fix it, so I had to plug the dongle in and use the wireless connection. Second, the battery life is very inadequate for a wireless mouse. When advertised as 100 hours battery life they may have been assuming no lighting was used. I assumed this would be 100 hours of use but the battery goes dead after about 2 days whether or not you use it much. This is a bit frustrating so I now use it with the mouse plugged in, which means I have two USB ports taken up with the mouse, when I was hoping for none (granted I could plug the charger into another USB other than my laptop and save one). Besides those big negatives, the mouse works well under wireless and looks and feels very cool. I like the lights and I like the charging wire because it is soft and pliable so it doesn't move stuff around on your desk when using it. I'm guessing there will be a fix for the Bluetooth problem coming up, but still not sure I would recommend this mouse unless you plan to use it while plugged in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lag
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great little mouse does almost everything well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this is a great mouse and does everything you would expect and more. I'll start with setup It was a breeze turn it on and paired with my desktop and laptop with no issues. I used it for a bit with the laptop and had no issues what so every. I will say that I really didn't use it much with the laptop as most of the gaming I do on the desktop. It did take some time to get the programing done however most of that was just going through the option in the software that was include to program the mouse. It was fairly intuitive over they are a lot of options, after about a day of play I settle in the the finial configuration and everything was a breeze after that. The mouse was always connected when I woke it up and I had no connection issues. I did notice a small amount of lag from time to time however nothing that would impact game play, it was small enough that I can't say for sure it was the mouse and not some type of interference. The only real draw back I found was that the battery life did not seem to be as long as as others I've owned. I mean I could make it through at least a day, so as long as I charged it over night it was fine however would last more than a couple of days with only moderate use (couple of hours of gaming, 4-5 hours business applications and couple hours of web browsing/YouTube). Overall solid mouse and I would recommend - particular if you can find it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Pretty good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall, you can customize the colors it shows, and how it displace them which I think is the best feature! You also do not need the dongle for it to connect to a device, the only downside is it has is it does not seem to power down on its own if its left on witch drains the battery quite a bit. This is not too big of an issue as long as you remember to power it off. :)

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Disco Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up, and love the light show!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a good mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good mouse to use when playing video games

    I would recommend this to a friend