Customer Ratings & Reviews
- Model:
- RF-HTS2223
- |
- SKU:
- 6543541
Customer reviews
Rating 4.9 out of 5 stars with 365 reviews
(365 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the high level of surge protection and the abundance of outlets offered by this 12-outlet power strip. They also appreciate the inclusion of USB-A and USB-C ports, along with the product's quality construction and ease of use. Many find the size to be ideal, and the design is frequently praised for its practicality. Overall, the power strip receives positive feedback for its ability to protect electronics and its convenient features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A Must For Equipment Safety
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to attach if required. Ample outlet connections. Well designed.
I would recommend this to a friendRated 5 out of 5 stars
Perfect Power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient for all the wires I have for my home theatre setup
I would recommend this to a friendRated 5 out of 5 stars
rocketfish 12 outlet strip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new outlet strip because I bought a new 55" Sony Tv.
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and fits the gaming systems and speakers.
I would recommend this to a friendRated 5 out of 5 stars
Its a surge protector…
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it says it does. Good build quality.
I would recommend this to a friendRated 5 out of 5 stars
Does what is expected!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heck yeah! Volts! And watts! And electricity!!! Zap!
I would recommend this to a friendRated 5 out of 5 stars
Good surge protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful surge protector. Does the job and decent price.
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for my electronics. Compact and efficient.
I would recommend this to a friendRated 4 out of 5 stars
Don’t skim the description
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my garage but couldn’t use it there because the outlet is right by the electric box. Had to use it elsewhere but it works well in the house 30 feet away from the box…
I would recommend this to a friendRated 4 out of 5 stars
Good power strip
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for home theater pretty supply. Seems to be working well and was wall mounting makes it convenient to access.
I would recommend this to a friendRated 4 out of 5 stars
This is the one you need
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice sturdy fits perfect where I need it this is what I want happy with my purchase
I would recommend this to a friendRated 4 out of 5 stars
Great Power Strip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great power strip and was perfect for my entertainment center.
I would recommend this to a friendRated 1 out of 5 stars
Returned but never got refunded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item as well as another and they never refunded me back at the beginning of April.
No, I would not recommend this to a friendRated 1 out of 5 stars
Just trying to get a copy of a receipt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tour customer service over the phone SUCKS! Ive been trying for two days to get through to an actual person that works in the store. I call in and i get transferred to a call center,unknown location. They have left a message for the store manager to call,that hasnt happened yet. Go to the store your self you say, the closest one is 3.5 hours away.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi LindaS,
We apologize for your experience with customer service. Hearing your feedback is helpful to us so we can continue to improve our customer service and satisfaction. If there is anything that we can assist you with, please contact us at (800) 620-2790 for further assistance.
Rocketfish Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
power strip failed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this strip. This morning there was a power surge and my tv, 2 receivers and internet was plugged. TV will not power on. definitely do not recommend this product.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for sharing your feedback, FionaG. We're sorry to hear about your experience with the surge protector. Your comments are important to us, and we appreciate you taking the time to provide them. If there's anything else you'd like to share, we're here to listen. Jeth | Rocketfish™ Support.
- Pros mentioned:Outlet count, Surge protection
Rated 5 out of 5 stars
Great Powerstrip / Surge Protector
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This powerstrip is a great option to power your electronics. It has a built in surge protector just in case there is an issue and comes with a guarantee if your connected electronics are damaged. As for the power strip itself, it has 12 plugs which is a good amount and more than I actually need. It also has two usb plugs (one USB-a and one USB-c). They worked well enough, but I was surprised how low powered the UCB-c was. It can do a phone charger no problem and can be used to charge a speaker or headset, but it’s too low to power a computer. That’s not a big deal since I have my computer’s charger I can just plug into one of the outlets, but its not like they are lacking the space in the unit to be able to do higher power. Maybe their research showed most people don’t want a higher power, but its 20W in case that matters to you. It also has 2 options to protect your devices from surges across other wirings. It has a place for you to route your coaxal as well as an ethernet cable through the surge protector to prevent issues. For where I’m using it, I don’t really need this feature, but its nice to know its there just in case. Just to test it I also put this unit between my cable drop and my internet modem as well as between my router and my modem to see if it bottlenecked the speeds. I didn’t notice any drop in speeds, but its possible it could if you were doing really high transfer rates on an internal network. Obviously I didn’t test out the surge protection feature since that would have fried the unit and that’s just a waste, but I do have a bit more confidence that they say they’ll back up the unit with a money guarantee. I’ve never heard of anyone trying to use one of those guarantees so I don’t know if there are any gotcha’s or fine print that makes this just marketing fluff, but the company’s a fairly big brand so I’m just hoping that they really mean it. Overall a great way to power and protect your devices.
I would recommend this to a friend Rated 1 out of 5 stars
12 Surge Suppressor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Product was not designed well. It is not spaced properly to allow all 12 spots to be utilized and with some plugs larger than others.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We understand your frustration with the design limitations of the product you purchased. It's disappointing to hear that the spacing doesn't allow for all 12 spots to be utilized effectively, especially when some plugs are larger than others. We apologize for any inconvenience this has caused you. Your feedback is valuable, and we'll take it into consideration as we strive to improve our product designs to better meet the needs of our customers. If you have any further concerns or suggestions, please don't hesitate to let us know, and we'll do our best to address them. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-12-outlet-strip-1-usb-c-1-usb-4680-joules-surge-protector-black/6543541.p?skuId=6543541
- Pros mentioned:Outlet count
Rated 5 out of 5 stars
Nice protector without shocking price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surge protectors are, for me, something you setup and forget about. Unless it goes out (never had one do that) or you continue to add components to where you are out of power outlets. The latter had occurred to me so I was looking to replace my 6 outlet protector with at least a 10 slot. So, when this popped up, I couldn’t wait to try it. I was not disappointed. The unit is much lighter than my very old monster protector it was replacing. The 6 outside outlets are spaced to allow use for those components with power blocks with the 6 inside to use for normal sized plugs. Since it had been years since I had last accessed the current protector – lets just say there was dust encountered – and leave it at that. Unplugging components from the old protector was easy enough but I wound up changing my mind several times as to where to plug components into the new unit. As such I would suggest waiting to plug in the new (or leave turned off) unit until you have finished plugging in all your components. Having a 6-foot cord with low-profile wall plug was nice. 4,680 Joules. You should have at least 2000 rating if plugging in expensive components. The higher the better. Rated for 15 amps. Also reduces EMI/RFI interference in power lines. Where I am using the unit, I don’t need to use coax filter so can’t speak to its functionality. Nor am I using the RJ-45 ethernet connections. The USB-C output is 20W (5V, 3: 9V, 2.22A) and can easily charge a phone or a small tablet. The USB Output is 12W (5V, 2.4A) – which is good to charge a phone or use to power streaming device. Has 3-line protection guarding hot/neutral and ground lines. The LED lighting indicates the unit is protecting (on) and is also grounded. Comes with 50K connected equipment limited warranty as well as 1 year warranty. The unit seems to function well and look forward to many years use. It’s a recommendation from me.
I would recommend this to a friend Rated 5 out of 5 stars
What you need in a surge protector!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Rocketfish™ - 12-Outlet Surge Protector is one of those pieces of equipment that makes you feel protected having it even though you don't ever see it. First off I prefer to have a brand name product like Rocketfish protecting my valuable electronic equipment. Why? Well one reason is the $50,000 connected equipment guarantee. Also I know its well made versus a no name brand of surge protector you can get anywhere online these days. Build quality is solid and this thing is pretty flat and is not obtrusive and fits well behind my media console. I also love that it has a right angle plug, a must in my opinion when you are trying to squeeze this between a small place. Obviously it has 12 outlets, 3 outlets are on each side which provide ample room for those larger plugs and then you have a row of six outlets going down the middle of the surge protector and then you have your coaxial and modem protection on the other end. Also as another neat feature this surge protector also comes with a USB and USB-C port. I also like that "Portected & Grounded is lighted and you can tell by a quick glance that you are covered. It also has EMI/RFI interference noise filtering. The Rocketfish 12 outlet surge protector is rated 4680 joules, 15 amps and 125 volts and also comes with a cord length of 6 feet. If you value what you're plugging your electronics into then I would consider looking into this product because not all surge protectors are made equally. As I stated earlier in my review I have comfort in the guarantee and quality of a brand name product.
I would recommend this to a friend- Pros mentioned:Surge protection
Rated 5 out of 5 stars
It actually works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did what it needed to do during a power surge. The protector was fried but my electronics survived. I went and bought another one immediately after the storm.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback on the Rocketfish™ 12-Outlet Surge Protector! We're glad to hear that it effectively protected your electronics during the power surge. It's great to know that you trusted the product enough to purchase another one right away. Your satisfaction is important to us, and we appreciate you sharing your experience. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Rocketfish™ Support. https://www.bestbuy.com/site/rocketfish-12-outlet-strip-1-usb-c-1-usb-4680-joules-surge-protector-black/6543541.p?skuId=6543541














