Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Clearance
$18.99
Save $6
The comparable value is $24.99

Customer reviews

Rating 4.8 out of 5 stars with 2233 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the 2 Outlet Wall Tap 1500 Joules Surge Protector, particularly its perfect size and added surge protection. Many appreciate its overall performance and ease of use. While some find the blue light undesirable, the majority value its sleek design and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,233 reviews
  • Rated 3 out of 5 stars

    Not for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not what i needed for 2 game consoles and a soundbar. Rare bad recommendation for best buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    protector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok a little hard to plug things into it.. Its hard to plug into wall... Works ok I think ..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Outlets are not as pictured

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlets pictured make sense. In reality they are rotated and plugs that are designed to go down a wall instead stick out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture shows outlets are up and down but outlets are sideways making it difficult to plug in some equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size and shaped well for installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to tell, at this point it passes electric to the microwave. Should I have an electrical surge and it doesn't protect the appliance I may rewrite.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my purchase I saw better reviews elsewhere. Should have done more research. Im afraid it won't protect my equipment from lightning strike.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not hold up

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August 2020 and has recently stop working and apparently out of warranty. The blue “protected” light stop illuminating and I was advised this means it is no longer providing surge protection. I expected this to last much longer and will be looking for a cheaper replacement.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi Brad,

      Thanks for taking the time and effort to leave a review our Rocketfish™ - 2-Outlet Wall Tap Surge Protector - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Kind regards,
      Lisa
      Rocketfish Products
      https://www.rocketfishproducts.com BBY-ExBrand_RocketFish

  • Rated 3 out of 5 stars

    Very Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best toy that I have ever purchased for my cat to play with. Hopefully he does not throw up another hair ball on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A 90 Degree Mistake

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great as expected. The reason this gets a 1 star however, as some people have already pointed out, the orientation of the outlets on the surge protector are rotated 90 degrees from what is shown in the product photos. Fortunately for me everything ended up working out and fitting (Barely), but in many scenarios, with cords that plug in at a 90 degree bend, this could make this item worthless as having the outlets in the vertical position as shown in the products photos would be better in almost every situation. This lack of oversight isn't really acceptable in my opinion, when people are planning and spending money on one thing, and receiving something different than what they expected. If the product photos showed how the product actually is, even with the less desirable horizontal instead of vertical configuration, then this would be a 5 star product for me. Minus 4 stars for misleading the consumer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need a replacement

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months the surge protector failed to protect our garage door opener.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our surge protector. I am really sorry to know that this unit
      has failed, I know that this can be frustrating for you, but do not worry, we are here to help you.

      Please follow the link below and our team will try their best to help you out.

      Carlos O - Rocketfish support.

      https://www.rocketfishproducts.com/contact-us BBY-ExBrand_RocketFish

  • Rated 3 out of 5 stars

    Misleading product picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misleading product pictures. Outlets face different direction. Other than that works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    great value

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a workable unit like this; fits the bill!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surge Protector

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey compared to others without a many outlets as them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    worked ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job it was designed for, would have been better if designed not to block off second receptacle in outlet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but it only has two outlets. If it had two more I would give it 4, maybe five stars

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not show plug configuration correctly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about product, but plug config. Is NOT as shown, ground should be at bottom instead, it is facing the front, kind of makes product, useless for trying to clean up space. (Very misleading) not what I wanted, hope the 4 plug is correct, would like for Best Buy, to correct this and refund customers.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our 2-outlet surge protector. I am sorry to know that you find this surge protector is not what you expected it to be. If you could get in contact with one of our agents I am sure that we can try find a solution to this situation together. I will leave a link down below where you can find the information needed to contact our customer service team.

      Carlos O - Rocketfish products.

      https://www.rocketfishproducts.com/contact-us BBY-ExBrand_RocketFish

  • Rated 3 out of 5 stars

    Did not last long.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not last long. Would not recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    work fine but too big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to plug in a TV that hangs on the wall, but it was too big to fit behind the TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thought it was my TV!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my TV sound had gone bad. After recently moving, I installed my 49” TV in the new kitchen with this new surge suppressor I had purchased at Best Buy. Soon afterwards the sound began distorting and not long after went out completely. Thinking the TV went bad after just a few years, I moved my 55” TV from the bedroom into the kitchen. Soon after the sound on that TV started distorting as well. I decided to change the surge suppressor and what do you know... the sound was perfect! And I plugged the the 49” TV That I was about to trash in the bedroom and what do you know... it worked perfect too! So, in conclusion, this particular surge suppressor is junk and a complete waste of time and money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't know how to work it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it out of the box and followed the directions. Not very clear for someone who is technologically challenged. How in the world is my phone and an app supposed to help me with traffic????Huh??And how do I down load it?? And how do I work it???Frustration to the max.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi! this 2-Outlet Wall Tap Surge Protector does not require any app to function, so please contact us and we will gladly assist you with the device that you have. Viri E. Rocketfish Support. https://www.rocketfishproducts.com/contact-us BBY-ExBrand_RocketFish