Customer Ratings & Reviews
- Model:
- RF-HTS1215
- SKU:
- 4689054
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 2 Outlet Wall Tap 1500 Joules Surge Protector, particularly its perfect size and added surge protection. Many appreciate its overall performance and ease of use. While some find the blue light undesirable, the majority value its sleek design and reasonable price.
This summary was generated by AI based on customer reviews.
Works as advertised for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average product it works. Fits in small places which is what I needed
No, I would not recommend this to a friendNothing Special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is. I though price was a little steep and for some reason I though it turned- making it better for tight spaces (it doesn’t). I also had trouble with it the fit in outlet as it’s heavy.
No, I would not recommend this to a friendIt's just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great for the price. Would prefer more low profile.
No, I would not recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wished I had gotten a bigger one. But it was to expensive.
No, I would not recommend this to a friendPicture was misleading
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug in the picture is not the direction of the plug I received.It's 90 degrees turned. I'm sure it's a good product but would not work with my setup. Had to return it.
I would recommend this to a friendProduct misinformation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voltage mentioned in Best Buy specification is 400V but actual voltage is 125 V which is same as other brands. Also, I checked with customer care and the $50000 insurance mentioned on the box is not applicable on the product. Due to these misinformation, I gave single star to this product. Technically, the product is working well and protecting my devices. So I didn’t return it.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there, Line voltage is 125V AC @ 60 Hz and Clamping voltage is 400 volts. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson Rocketfish Products | Please visit https://www.rocketfishproducts.com/
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets requirements but could use a low light shell to make location easier in power out situations.
I would recommend this to a friendNot as advertised
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 months bedte inactive, so no real time to test. Had it protecting mi 19 roomba
No, I would not recommend this to a friendNo for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with it not working. It didnt like large amped items. We needed it for a tight area for the tv.
No, I would not recommend this to a friendEh it works but way over priced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but way over priced. I needed something now so just bought it in store.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Michael,
Thanks for taking the time and effort to leave a review our Rocketfish™ - 2-Outlet Wall Tap Surge Protector - Black. I understand you are quiet upset about the price of the product and we certainly value you as a customer but we also believe in the value of great experience, good quality, and customer satisfaction. We may not be the cheapest option in the market, but we try to add the most value by reinvesting back into our product and processes. All feedback is highly appreciated, as it enables us to further develop our products and services but if you have any more questions or concerns, please use the link below to reach us.
Kind regards,
Lisa
Rocketfish Products
Please visit https://www.rocketfishproducts.com
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It tripped the circuit breaker every time I tried to use it so I threw it away.
No, I would not recommend this to a friendNot so great design, too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little difficult time installing to back of tv due to bracket not moveable. Had to buy a moveable bracket to get this behind the TV.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a fire hazard. I tried to use this while traveling and it caused the fuse to flip in multiple hotels. I threw this garbage in the trash can because broke boy Beat Buy only allows returns for 15 days despite this being”inspected “.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello there,
Thank you for taking time to write a review our Rocketfish™ - 2 Outlet Wall Tap 1500 Joules Surge Protector - Black. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Rocketfish Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Could use plug input for different shaped plug.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would like to see it have flexibilty with different plug shapes.
I would recommend this to a friendsurge protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine with one device but as soon as I plugged in second device it just stopped working, maybe I got a bad one
No, I would not recommend this to a friendGood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Limited number of sockets Also thenpalcemof sockets is not sutiable
No, I would not recommend this to a friendGood, except for a wall mounted tv.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so big and bulky that when I plugged my new 65 inch TV into it, the retractable TV mount wouldn’t go in all the way because the brackets hit the surge protector.
I would recommend this to a friendBummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turn the plug, so the cord can go straight up instead of sticking OUT.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi JeffreyL,
We want you to be more confident in using this surge protector so please feel free to provide your feedback. If you need further assistance, please contact us at (800) 620-2790.
Rocketfish Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad mounted my tv and recommended this item, an hdmi cable, and a mount. Since that day my tv continues to blink out to a black screen and the sound cuts out.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello,
Thank you for your review, we understand Geek Squad took care of the installation for you, and I know you feel concern about it blinking, we would like to check for possible options for you and for this I would suggest for you to reach us a this link below to further assist you with this.
- Arin A.
Rocketfish Products
Contact us: https://www.rocketfishproducts.com/contact-us
Did nothing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge power surge p. This protected nothing and still indicated Protected after the device was damaged. Really? Buy something else!
No, I would not recommend this to a friend