Customer Ratings & Reviews
- Model:
- RF-G1603
- SKU:
- 5986903
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 2-Output HDMI Splitter for its ability to duplicate an HDMI signal and its ease of use. Many are satisfied with the performance and picture quality it provides. However, some customers have expressed concerns about the product's price, potential signal degradation, and power consumption.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking it will be a plug and play but it did not work at all and not to mention very expensive
No, I would not recommend this to a friend - Cons mentioned:Signal
Did not work as described. Did not split signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When connected to Xbox it would not send 4K signal to receiver or the 4K television.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello,
This is not acceptable at all. I understand the feeling when things don't go as planned and it's a disgrace how this unit worked as you expected a different response. We sure will improve our products, thank you again for taking the time to write us your experience.
- Arin A.
Rocketfish Products
Contact us: https://www.rocketfishproducts.com/contact-us
Didn’t work to well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This splitter did not work to well with my set up. It might depend on what you want to do with your system
No, I would not recommend this to a friendExpensive waste
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also got sucked in hoping for something that will work. The picture does split but no sound. My wife is furious over the waste after I crawled under the crawlspace running the extra HDMI cable only to end up not being able to use the TV in the kitchen. Save yourself the expense and aggravation and avoid this. Trying to contact the company is a joke. You end up with someone in a third world country.
No, I would not recommend this to a friendNot quite what I hoped for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product does work, but the HDR part seems to be misleading, both the displays have to be HDR to be recognized as HDR, which isn't the case.
No, I would not recommend this to a friendHDMI Splitter Comment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this splitter degraded the HDMI signal to the TV. Had to rearrange my hookup using different devices.
No, I would not recommend this to a friendBest Buy Chat Agent Misled Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased and returned. My work laptop only has one HDMI; I wanted to connect it to two monitors I purchased. The chat agent told me this was the product I needed. Well, it did work. However, the laptop only recognized one of the monitors...I could not get dual, unique images on each monitor. Each monitor displayed the same image. I ended up purchasing a j5create USB 3.0 to dual HDMI multi-monitor adapter.
No, I would not recommend this to a friendDid not work as expected
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this splitter cannot independently transmit 4k, instead it limits the transmission of all connections to the lowest resolution device connected. So if you have a 4k TV and a 1080p TV the transmission to the 4k TV will be limited to 1080p regardless of the source resolution.
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weak alternative to other pass-through products. Not really a traditional "splitter."
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this because I wanted to pair my projector up with my sound bar. Connected everything per the instructions but could not get this to split the audio and video. Tried several different combinations and settings but nothing worked. Ended up returning this.
No, I would not recommend this to a friendWhy won’t Bestbuy stand behind the product they
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as open box item came with wrong power cord was for a go pro took it back to store cashier basically told me nothing they can do and I was my own it was an open box item Thank you very much Bestbuy for standing behind your product
No, I would not recommend this to a friendHDR passthrough doesn't work on either output
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Struggles to work with HDR pass through (as in, it just can't) :(
No, I would not recommend this to a friendSource cuts out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Splitter cuts out and back on and repeats consistently. Maybe a faulty unit. I’ll try another one
No, I would not recommend this to a friendDId not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. We tried everything. It probably has to do with the TV's being 4k, who knows. It just didn't work for us.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Dodger4Life, I apologize that this item does not function on your television. Only HDMI 4K 60Hz and HDR material may be played on this device. Additionally, by looking for the product, going to the features, and downloading the Quick Start Guide, you can check out some simple troubleshooting on bestbuy.com. | Rocketfish™ Support | Jeth.
Just ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works alright tv has issues with this on which hdmi output to use
No, I would not recommend this to a friend- Pros mentioned:Hdmi
hdmi splitter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.splits hdmi output to power multiple tvs - works okay
I would recommend this to a friend Splitter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the staff if this would allow two monitors with different displays, they said yes but they were wrong. It duplicates displays.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi AaronB,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black (RF-G1603). I'm sorry to read about the misinformation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you need further assistance, please feel free to contact us via email at rocketfish@bestbuy.com or call our customer service at 1-800-620-2790 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Rocketfish Support
https://www.bestbuy.com/rocketfish
It is just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.camera cuts off instead of recording continually. Not good for what I needed.
No, I would not recommend this to a friendOpen Box Sale Doesn't Work!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit did NOT work! I would only pass the audio signal through! I returned the unit. I did not realize when I bought it that it was an open box.
No, I would not recommend this to a friendWorks for a bit then it doesn’t.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works great when you plug it in. Then eventually it stops working. The TV it’s hooked up to now flashes black and then the live feed. I’ve returned two with this exact same issue and I’m on my third and final try. Disappointing because it would be great if this product did what it claims to do.
No, I would not recommend this to a friend