Customer Ratings & Reviews
- Model:
- RF-G1603
- SKU:
- 5986903
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 2-Output HDMI Splitter's ability to split one HDMI signal into two, its ease of use and quick setup, and the amazing picture quality it delivers. Many also highlight the strong performance of the device. While some customers found the price to be a bit high, and a few experienced minor signal degradation, the vast majority reported a positive experience.
This summary was generated by AI based on customer reviews.
Just ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works alright tv has issues with this on which hdmi output to use
No, I would not recommend this to a friend- Pros mentioned:Hdmi
hdmi splitter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.splits hdmi output to power multiple tvs - works okay
I would recommend this to a friend Open Box Sale Doesn't Work!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit did NOT work! I would only pass the audio signal through! I returned the unit. I did not realize when I bought it that it was an open box.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really dont like it now independent controls gonna buy another one for 70 bucks this one is trash
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi WilliamR, thank you for reaching out to us. I apologize for any dissatisfaction you may have experienced with Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-at-60hz-and-hdr-pass-through-black/5986903.p?skuId=5986903
It is just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.camera cuts off instead of recording continually. Not good for what I needed.
No, I would not recommend this to a friendTried to circumvent the TV software restrictions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not work with TV set up. Needed 2 audio outputs with the TV speakers. This did not pass the signal along properly.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi MES1944,
Thank you for writing a review about our 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black. We know how frustrating it is that you could not work with TV set up and the unit is not working fine. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Works for a bit then it doesn’t.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works great when you plug it in. Then eventually it stops working. The TV it’s hooked up to now flashes black and then the live feed. I’ve returned two with this exact same issue and I’m on my third and final try. Disappointing because it would be great if this product did what it claims to do.
No, I would not recommend this to a friendDisappointed Teacher
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to multitask and teach while at work. I only had it 8 months!!!!! Its too expensive to cut out so soon. I replaces all my cords ad it still don’t work! Can’t believe best buy doesn’t offer a protection plan for it.
No, I would not recommend this to a friendDid not do what i needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Woanted it to link in another tv but woint work because dirtv woint let it
No, I would not recommend this to a friendOK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was the wrong one. HAD TO RETURN, needed a 4 port one.
I would recommend this to a friendSucks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks i asked 2 people if this can split the sound from the screen and they both said yes and once I tried it , it didn’t work , and from so much work I didn’t have to to return it now I just have it here
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Johnny,
Thanks for taking the time and effort to leave a review our Rocketfish™ - 2-Output HDMI Splitter with 4K and HDR Pass-Through - Black.
We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Kind regards,
Lisa
Rocketfish Products
https://www.rocketfishproducts.com
Shock hazard - use caution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use in an RV. The USB charging portion falls apart apart easily which exposes the 110v prongs. Got shocked twice when reaching into the compartment I installed it in. Ended up plugging it in to a different USB charger
No, I would not recommend this to a friendworst thing ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought two of these and for tv they stop receiving signal after 30 minutes of tv and for video games is like 4 hours. after that u have to unplug them and plug them back in.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi careshopper,
Thanks for taking the time and effort to leave a review our Rocketfish™ - 2-Output HDMI Splitter with 4K and HDR Pass-Through - Black . We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Rocketfish Products
Lisa
https://www.rocketfishproducts.com
Skip this .. buy a different one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power connection on this is chinsy garbage . I bumped it off the table and it stopped working and the power cord end bent .. it didn’t even hit the floor .. so angry. I’m usually very happy with rocket fish equipment
No, I would not recommend this to a friendBig nope.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Static on the screen, constant sound drops and pops. Doesn't matter what I plug into it. Momma, this is garbage.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi ziggles,
We apologize for your experience with this product. Your feedback is important to us so we can continue improve the quality of our product.
Rocketfish Support
Lea
https://www.rocketfishproducts.com
Does not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not pass 4k, I have all the correct cables and followed all rules, my device would not pass 4k, only1080p
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for the review. I do apologize if the product did not work.
Renee
Insignia Support
False advertising
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item does not project well. End up controlling two different TVs power button. Horrible experience.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Ruiz77,
Thanks for taking the time to connect with us about your concern with your Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Rocketfish Support || https://www.rocketfishproducts.com/
Works good for 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 2 months. Then both screens were black. No signel to either monitor. Of course the return is only available 1 month from purchase.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2-Output HDMI Splitter with 4K and HDR Pass-Through! We know how frustrating is that your product stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson Rocketfish Products | https://www.rocketfishproducts.com/
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to get up to switch from one hdmi to another.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi GeraldH! We're sorry to hear about the inconvenience you've encountered with your Rocketfish™ 2-Output HDMI Splitter. It's not ideal to have to physically switch HDMI inputs, and we apologize for any frustration this has caused. If you're experiencing difficulties with the splitter's functionality, please ensure all connections are secure and try troubleshooting steps such as power cycling the devices or checking for any firmware updates for the splitter. If the issue persists, please don't hesitate to reach out to BestBuy's customer support team or visit your nearest BestBuy store for further assistance or to explore alternative solutions. Thank you for your support of Rocketfish™ products, and we appreciate your feedback. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-at-60hz-and-hdr-pass-through-black/5986903.p?skuId=5986903
Broke after two months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up and after few different cables it worked. It was sensitive for a while then after two months it stopped working.
No, I would not recommend this to a friend