Customer Ratings & Reviews
- Model:
- RF-G1603
- SKU:
- 5986903
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 2-Output HDMI Splitter for its ability to duplicate an HDMI signal and its ease of use. Many are satisfied with the performance and picture quality it provides. However, some customers have expressed concerns about the product's price, potential signal degradation, and power consumption.
This summary was generated by AI based on customer reviews.
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really dont like it now independent controls gonna buy another one for 70 bucks this one is trash
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi WilliamR, thank you for reaching out to us. I apologize for any dissatisfaction you may have experienced with Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-at-60hz-and-hdr-pass-through-black/5986903.p?skuId=5986903
Disappointed Teacher
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to multitask and teach while at work. I only had it 8 months!!!!! Its too expensive to cut out so soon. I replaces all my cords ad it still don’t work! Can’t believe best buy doesn’t offer a protection plan for it.
No, I would not recommend this to a friendDid not do what i needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Woanted it to link in another tv but woint work because dirtv woint let it
No, I would not recommend this to a friendTried to circumvent the TV software restrictions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not work with TV set up. Needed 2 audio outputs with the TV speakers. This did not pass the signal along properly.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi MES1944,
Thank you for writing a review about our 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black. We know how frustrating it is that you could not work with TV set up and the unit is not working fine. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was the wrong one. HAD TO RETURN, needed a 4 port one.
I would recommend this to a friendSucks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks i asked 2 people if this can split the sound from the screen and they both said yes and once I tried it , it didn’t work , and from so much work I didn’t have to to return it now I just have it here
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Johnny,
Thanks for taking the time and effort to leave a review our Rocketfish™ - 2-Output HDMI Splitter with 4K and HDR Pass-Through - Black.
We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Kind regards,
Lisa
Rocketfish Products
https://www.rocketfishproducts.com
Shock hazard - use caution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use in an RV. The USB charging portion falls apart apart easily which exposes the 110v prongs. Got shocked twice when reaching into the compartment I installed it in. Ended up plugging it in to a different USB charger
No, I would not recommend this to a friendworst thing ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought two of these and for tv they stop receiving signal after 30 minutes of tv and for video games is like 4 hours. after that u have to unplug them and plug them back in.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi careshopper,
Thanks for taking the time and effort to leave a review our Rocketfish™ - 2-Output HDMI Splitter with 4K and HDR Pass-Through - Black . We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Rocketfish Products
Lisa
https://www.rocketfishproducts.com
Skip this .. buy a different one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power connection on this is chinsy garbage . I bumped it off the table and it stopped working and the power cord end bent .. it didn’t even hit the floor .. so angry. I’m usually very happy with rocket fish equipment
No, I would not recommend this to a friendBig nope.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Static on the screen, constant sound drops and pops. Doesn't matter what I plug into it. Momma, this is garbage.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi ziggles,
We apologize for your experience with this product. Your feedback is important to us so we can continue improve the quality of our product.
Rocketfish Support
Lea
https://www.rocketfishproducts.com
Does not work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not pass 4k, I have all the correct cables and followed all rules, my device would not pass 4k, only1080p
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for the review. I do apologize if the product did not work.
Renee
Insignia Support
False advertising
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item does not project well. End up controlling two different TVs power button. Horrible experience.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Ruiz77,
Thanks for taking the time to connect with us about your concern with your Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Rocketfish Support || https://www.rocketfishproducts.com/
Works good for 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 2 months. Then both screens were black. No signel to either monitor. Of course the return is only available 1 month from purchase.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2-Output HDMI Splitter with 4K and HDR Pass-Through! We know how frustrating is that your product stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson Rocketfish Products | https://www.rocketfishproducts.com/
Broke after two months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up and after few different cables it worked. It was sensitive for a while then after two months it stopped working.
No, I would not recommend this to a friendCouldn’t get this to work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t even get this to work just having one output connected, let alone two. I only used a 4 ft hdmi cable as the output feed and my tv didn’t think it had a signal. I ended up using a cheap one purchased off the internet.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello Sharon,
Thank you for taking the time to review our product. I am sorry to know that the performance of this HDMI splitter unit has been deficient, but do not worry, our team of qualified tech support agents can try to assist you with this situation. Please contact us in the link below, we will do our best to provide you with a resolution.
Carlos O - Rocketfish support
https://www.rocketfishproducts.com/contact-us
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to get up to switch from one hdmi to another.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi GeraldH! We're sorry to hear about the inconvenience you've encountered with your Rocketfish™ 2-Output HDMI Splitter. It's not ideal to have to physically switch HDMI inputs, and we apologize for any frustration this has caused. If you're experiencing difficulties with the splitter's functionality, please ensure all connections are secure and try troubleshooting steps such as power cycling the devices or checking for any firmware updates for the splitter. If the issue persists, please don't hesitate to reach out to BestBuy's customer support team or visit your nearest BestBuy store for further assistance or to explore alternative solutions. Thank you for your support of Rocketfish™ products, and we appreciate your feedback. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-at-60hz-and-hdr-pass-through-black/5986903.p?skuId=5986903
Not Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked this up to split a Directv signal between 2 TV's. This thing actually fried a Directv receiver, HMI cables and 2 TV's. Lucky for me I had purchased the TV's from best Buy with the Geek squad extended plan.
No, I would not recommend this to a friendMore time should be given for returns
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for what I needed because it would o ly duplicate across the 2 monitors. And when I got sick and couldn't return within the alloted time I was told I was too late.
No, I would not recommend this to a friendDoes not split the HDMI signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to split my laptop into two additional screens. After trying to split the screen calling the geek squad to work on my system the tech finally gave up and said it will not work..
No, I would not recommend this to a friendDoes not allow for multiple monitors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the BestBuy sales person that this would work for dual monitors. This does not. Returned.
No, I would not recommend this to a friend