Customer Ratings & Reviews
- Model:
- RF-G1603
- SKU:
- 5986903
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 2-Output HDMI Splitter's ability to split one HDMI signal into two, its ease of use and quick setup, and the amazing picture quality it delivers. Many also highlight the strong performance of the device. While some customers found the price to be a bit high, and a few experienced minor signal degradation, the vast majority reported a positive experience.
This summary was generated by AI based on customer reviews.
Not as advertised, not 4K hdr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought product to split signal from Xbox one x. Straight connection between tv and Xbox has green across the board. Put through splitter and it did not recognize TV as 4K tv. Called rocket fish who literally said this splitter downgrades the signal to 1080p. It DOES NOT pass through 4K or HDR. Badly advertised. Got refund.
No, I would not recommend this to a friendNo ARC Sonos support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible to split audio to an ARC output so it doesn't work at all if you have a Sonos system and want to hook this up to a projector from a streaming box
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for sharing your feedback on the Rocketfish™ 2-Output HDMI Splitter. We appreciate your insights regarding its compatibility with your Sonos system and projector setup. Your comments are valuable to us as we strive to improve our products and ensure they meet our customers' needs. If you have any other thoughts or suggestions, please feel free to let us know. Jeth | Rocketfish™ Support.
Worked for about 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked...for about 2 months. After that my main screen would go blank for about 30 seconds and then come back on. It would do this every 10 minutes or so. As soon as I disconnected this HDMI splitter it stopped. It also would not pass through certain features and functions available through the HDMI standard. MY advice is DO NOT buy this splitter. You are better off using Zone 2 output on your receiver...or some other secondary output.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi MikeH,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black (RF-G1603). I'd like to apologize for the situation that you're experiencing, I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or contact our customer service at 1-(800)-620-2790, Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Rocketfish Support
www.rocketfishproducts.com
Detected as 1080
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not detected as 4k only 1080... Splits fine but resolution is detected as 1080 by tv and computer. Computer I can make a custom resolution but while playing Cyberpunk2077 caps resolution to 1080 because that is what it detects from device. Doesn't just "Passthrough" lame af
No, I would not recommend this to a friendNo sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont get any sound from my soundbar when i use this. I have tried using a laptop and a roku stick as my source and one output to a projector and the other to a soundbar. I have tried different cables and turning them on in different orders but no luck. Definitely wouldnt waste my money on this product again.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi NathanielB,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black (RF-G1603). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at (800) 620-2790 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Rocketfish Support
https://www.bestbuy.com/rocketfish
Downgrades the video and audio signals
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product downgrades the video and audio signals to the lowest common denominator. If you try to split a 4k signal to a 4k TV and an HD TV you will only get HD on both TVs. A pro audio signal, such as Dolby TrueHD or DTS, that you receiver is capable of playing will be downgraded to Dolby Digital or lesser if you use this splitter. There is no Pass-Through as advertised.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Greg!
Thank you for your feedback. We understand it is disheartening when a new product is not working as expected, and we are truly sorry for this. We would love yo assist you further, so please feel free to reach us at the link below!
-Angelica G. | Rocketfish Support.
https://www.rocketfishproducts.com/contact-us
Defective and Overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced junk. Passed video fine. Did not pass audio. I am an AV professional so I know what I'm talking about. That's what I get for not having the time to order a professional product from a company like Atlona.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 800-620-2790 for further assistance.
Rocketfish Products
Nikki
https://www.rocketfishproducts.com/
Worked briefly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked long enough for me to throw packaging away. Picture keeps going out. Have to cycle tv off and on.
No, I would not recommend this to a friend