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Customer Ratings & Reviews

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$28.99
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Comp. Value: $69.99

Customer reviews

Rating 4.4 out of 5 stars with 1723 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 2-Output HDMI Splitter for its ability to duplicate an HDMI signal and its ease of use. Many are satisfied with the performance and picture quality it provides. However, some customers have expressed concerns about the product's price, potential signal degradation, and power consumption.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,723 reviews
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Good alternative option for your Media

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this .. does the job it's intended to. Unfortunately, i no longer needed it ( replaced the media system)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Worked great, then broke abruptly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could use it in tandem with an elgato game capture device and xbox. It was easy to set up and worked great for about 3-4 months until it started acting up with "no signal", which required lots of unplugging and replugging for it to work. A couple of days after this first problem it stopped sending any signals whatsoever. I checked each HDMI cable and my game capture device thoroughly and identified this HDMI splitter as the problem. This was further confirmed when I did tests on just this HDMI converter with monitors with the same no signal problem. I tried to use stronger power adapters after confirming it was not sending signals but even this did not help. While it was working it did exactly what it was supposed to and was as easy as can be setting up. The problem lies in quality assurance and product reliability, so purchase with caution. I definitely did not get my moneys worth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great splitter to solve an immediate problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handy splitter plugged into our older work system and solved a basic problem in no time at all. Easy to use and inexpensive.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Signal

    Rated 1 out of 5 stars

    Doesn't work with capture cards

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works fine when only one output is being used. Immediately when I plugged in my capture card the device lost signal. The troubleshooting guide encouraged me to unplug and replug in the device, which fixed the signal. However, the signal to my TV was downgraded to 1080p completely defeating the purpose of having the splitter. There are cheaper and better working alternatives everywhere else and I encourage BestBuy to stock more brands.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hello,

      Thank you very much for sharing your experience with our Splitter. Your feedback help us to improve the product and services we offer to you. I know that this situation is uncomfortable for you, however, please get in touch with us and we will go up and above to get this solved and deliver you a better experience.
      Hector S. - Rocketfish Support https://www.rocketfishproducts.com/contact-us BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    Splitter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dual monitor setup and needed to split the signal. This did the trick and works as expected.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi there, thank you for your great feedback on our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through. We truly appreciate your support and are delighted that we met your expectations. Ivy | Rocketfish Support. BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    Does the job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job intended that does not seem like much until you have units that don't. Many do not work as advertised this does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked prefect for my split use from a DirecTV. I had an issue with a few other brands image cutting out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works... but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get this item, make sure you also purchase a USB adapter that has at leas a 0.5w output. Anything less (they package it with 0.2w) does not provide enough power to operate it correctly and consistantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product with easy set up. No hassle at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit but didn’t work for the purpose I needed it for. I wanted three screens in total with laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesnt do 4K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it few days ago, cause needed it for 4k gaming and streaming. but it would only allow 1080, it never did 4k. had brand new hdmi wires that worked by themselves for 4k but when put with the splitter it wasnt doing anything past 1080. also the unit itself felt flimsy thought it would be sturdier

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rockerfish Splitter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product just what was needed, at a reasonable cost.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Downgrades to lowest resolution.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pass Dolby Vision. Also downgraded both outputs to lowest resolution. I bought this because it was advertised to help with splitting off the Audio to an older Receiver (ie 4K HDR and DV to 4K TV via HDCP 2.2 and audio to an older AVR which is HDCP 1.4). Well it downgraded the 4K output to 1080p matching the AVR. This seems like a great unit if your 2 displays are the same type and if you don't care about Dolby Vision HDR.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4K splitter review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly in a 4K environment! No issues noted

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Repeated black-outs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't maintain a signal. After about 30 minutes, the screen would go blank, and I'd have to power cycle te Rocketfish splitter to get an image back on screen. I've troubleshot everything I can think of (resolution and refresh rate changes, cable swaps), even removed the 2nd device in case there might be a conflict, to test if the video would be stable if it were just source (PC) --> splitter --> destination (monitor). The Rocketfish still dropped the signal and had to be restarted to put an image back on the monitor. I am thankful Best Buy has a good return policy and this misadventure hasn't really cost me anything, but this just isn't a usable device.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for your feedback on the Rocketfish splitter. We apologize for the issues you've encountered with maintaining a signal, including the need to power cycle the device after only 30 minutes of use. It sounds like you've done extensive troubleshooting, including adjusting resolution and refresh rates and testing with different setups, so we appreciate your efforts. We're glad to hear that you were able to take advantage of our return policy. Your experience helps us understand where improvements are needed, and we appreciate you sharing it. We strive to provide high-quality products, and we're sorry that this one did not meet your expectations. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-at-60hz-and-hdr-pass-through-black/5986903.p?skuId=5986903 BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Not as advertised, not 4K hdr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought product to split signal from Xbox one x. Straight connection between tv and Xbox has green across the board. Put through splitter and it did not recognize TV as 4K tv. Called rocket fish who literally said this splitter downgrades the signal to 1080p. It DOES NOT pass through 4K or HDR. Badly advertised. Got refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Detected as 1080

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not detected as 4k only 1080... Splits fine but resolution is detected as 1080 by tv and computer. Computer I can make a custom resolution but while playing Cyberpunk2077 caps resolution to 1080 because that is what it detects from device. Doesn't just "Passthrough" lame af

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for about 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked...for about 2 months. After that my main screen would go blank for about 30 seconds and then come back on. It would do this every 10 minutes or so. As soon as I disconnected this HDMI splitter it stopped. It also would not pass through certain features and functions available through the HDMI standard. MY advice is DO NOT buy this splitter. You are better off using Zone 2 output on your receiver...or some other secondary output.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi MikeH,

      Thanks for taking the time and effort to leave a review about our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black (RF-G1603). I'd like to apologize for the situation that you're experiencing, I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or contact our customer service at 1-(800)-620-2790, Monday to Saturday 8am - 9pm CST for further assistance.

      Shai | Rocketfish Support
      www.rocketfishproducts.com BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    No ARC Sonos support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible to split audio to an ARC output so it doesn't work at all if you have a Sonos system and want to hook this up to a projector from a streaming box

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Rocketfish™ 2-Output HDMI Splitter. We appreciate your insights regarding its compatibility with your Sonos system and projector setup. Your comments are valuable to us as we strive to improve our products and ensure they meet our customers' needs. If you have any other thoughts or suggestions, please feel free to let us know. Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    No sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont get any sound from my soundbar when i use this. I have tried using a laptop and a roku stick as my source and one output to a projector and the other to a soundbar. I have tried different cables and turning them on in different orders but no luck. Definitely wouldnt waste my money on this product again.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi NathanielB,

      Thanks for taking the time and effort to leave a review about our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black (RF-G1603). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at (800) 620-2790 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Rocketfish Support
      https://www.bestbuy.com/rocketfish BBY-ExBrand_RocketFish