Customer Ratings & Reviews
- Model:
- RF-G1603
- |
- SKU:
- 5986903
Customer reviews
Rating 4.4 out of 5 stars with 1723 reviews
(1,723 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 2-Output HDMI Splitter for its ability to duplicate an HDMI signal and its ease of use. Many are satisfied with the performance and picture quality it provides. However, some customers have expressed concerns about the product's price, potential signal degradation, and power consumption.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
Good alternative option for your Media
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with this .. does the job it's intended to. Unfortunately, i no longer needed it ( replaced the media system)
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 2 out of 5 stars
Worked great, then broke abruptly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this so I could use it in tandem with an elgato game capture device and xbox. It was easy to set up and worked great for about 3-4 months until it started acting up with "no signal", which required lots of unplugging and replugging for it to work. A couple of days after this first problem it stopped sending any signals whatsoever. I checked each HDMI cable and my game capture device thoroughly and identified this HDMI splitter as the problem. This was further confirmed when I did tests on just this HDMI converter with monitors with the same no signal problem. I tried to use stronger power adapters after confirming it was not sending signals but even this did not help. While it was working it did exactly what it was supposed to and was as easy as can be setting up. The problem lies in quality assurance and product reliability, so purchase with caution. I definitely did not get my moneys worth.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great splitter to solve an immediate problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This handy splitter plugged into our older work system and solved a basic problem in no time at all. Easy to use and inexpensive.
I would recommend this to a friend - Cons mentioned:Price, Signal
Rated 1 out of 5 stars
Doesn't work with capture cards
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device works fine when only one output is being used. Immediately when I plugged in my capture card the device lost signal. The troubleshooting guide encouraged me to unplug and replug in the device, which fixed the signal. However, the signal to my TV was downgraded to 1080p completely defeating the purpose of having the splitter. There are cheaper and better working alternatives everywhere else and I encourage BestBuy to stock more brands.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello,
Thank you very much for sharing your experience with our Splitter. Your feedback help us to improve the product and services we offer to you. I know that this situation is uncomfortable for you, however, please get in touch with us and we will go up and above to get this solved and deliver you a better experience.
Hector S. - Rocketfish Support https://www.rocketfishproducts.com/contact-us
Rated 5 out of 5 stars
Splitter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dual monitor setup and needed to split the signal. This did the trick and works as expected.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there, thank you for your great feedback on our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through. We truly appreciate your support and are delighted that we met your expectations. Ivy | Rocketfish Support.
Rated 5 out of 5 stars
Does the job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job intended that does not seem like much until you have units that don't. Many do not work as advertised this does.
I would recommend this to a friendRated 5 out of 5 stars
Worked for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked prefect for my split use from a DirecTV. I had an issue with a few other brands image cutting out.
I would recommend this to a friendRated 4 out of 5 stars
It works... but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you get this item, make sure you also purchase a USB adapter that has at leas a 0.5w output. Anything less (they package it with 0.2w) does not provide enough power to operate it correctly and consistantly.
I would recommend this to a friendRated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product with easy set up. No hassle at all.
I would recommend this to a friendRated 5 out of 5 stars
Good unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit but didn’t work for the purpose I needed it for. I wanted three screens in total with laptop.
I would recommend this to a friendRated 3 out of 5 stars
doesnt do 4K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it few days ago, cause needed it for 4k gaming and streaming. but it would only allow 1080, it never did 4k. had brand new hdmi wires that worked by themselves for 4k but when put with the splitter it wasnt doing anything past 1080. also the unit itself felt flimsy thought it would be sturdier
No, I would not recommend this to a friendRated 5 out of 5 stars
Rockerfish Splitter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product just what was needed, at a reasonable cost.
I would recommend this to a friendRated 2 out of 5 stars
Downgrades to lowest resolution.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not pass Dolby Vision. Also downgraded both outputs to lowest resolution. I bought this because it was advertised to help with splitting off the Audio to an older Receiver (ie 4K HDR and DV to 4K TV via HDCP 2.2 and audio to an older AVR which is HDCP 1.4). Well it downgraded the 4K output to 1080p matching the AVR. This seems like a great unit if your 2 displays are the same type and if you don't care about Dolby Vision HDR.
No, I would not recommend this to a friendRated 5 out of 5 stars
4K splitter review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly in a 4K environment! No issues noted
I would recommend this to a friendRated 1 out of 5 stars
Repeated black-outs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't maintain a signal. After about 30 minutes, the screen would go blank, and I'd have to power cycle te Rocketfish splitter to get an image back on screen. I've troubleshot everything I can think of (resolution and refresh rate changes, cable swaps), even removed the 2nd device in case there might be a conflict, to test if the video would be stable if it were just source (PC) --> splitter --> destination (monitor). The Rocketfish still dropped the signal and had to be restarted to put an image back on the monitor. I am thankful Best Buy has a good return policy and this misadventure hasn't really cost me anything, but this just isn't a usable device.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback on the Rocketfish splitter. We apologize for the issues you've encountered with maintaining a signal, including the need to power cycle the device after only 30 minutes of use. It sounds like you've done extensive troubleshooting, including adjusting resolution and refresh rates and testing with different setups, so we appreciate your efforts. We're glad to hear that you were able to take advantage of our return policy. Your experience helps us understand where improvements are needed, and we appreciate you sharing it. We strive to provide high-quality products, and we're sorry that this one did not meet your expectations. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-2-output-hdmi-splitter-with-4k-at-60hz-and-hdr-pass-through-black/5986903.p?skuId=5986903
Rated 1 out of 5 stars
Not as advertised, not 4K hdr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought product to split signal from Xbox one x. Straight connection between tv and Xbox has green across the board. Put through splitter and it did not recognize TV as 4K tv. Called rocket fish who literally said this splitter downgrades the signal to 1080p. It DOES NOT pass through 4K or HDR. Badly advertised. Got refund.
No, I would not recommend this to a friendRated 2 out of 5 stars
Detected as 1080
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not detected as 4k only 1080... Splits fine but resolution is detected as 1080 by tv and computer. Computer I can make a custom resolution but while playing Cyberpunk2077 caps resolution to 1080 because that is what it detects from device. Doesn't just "Passthrough" lame af
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked for about 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked...for about 2 months. After that my main screen would go blank for about 30 seconds and then come back on. It would do this every 10 minutes or so. As soon as I disconnected this HDMI splitter it stopped. It also would not pass through certain features and functions available through the HDMI standard. MY advice is DO NOT buy this splitter. You are better off using Zone 2 output on your receiver...or some other secondary output.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi MikeH,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black (RF-G1603). I'd like to apologize for the situation that you're experiencing, I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or contact our customer service at 1-(800)-620-2790, Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Rocketfish Support
www.rocketfishproducts.com
Rated 1 out of 5 stars
No ARC Sonos support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible to split audio to an ARC output so it doesn't work at all if you have a Sonos system and want to hook this up to a projector from a streaming box
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for sharing your feedback on the Rocketfish™ 2-Output HDMI Splitter. We appreciate your insights regarding its compatibility with your Sonos system and projector setup. Your comments are valuable to us as we strive to improve our products and ensure they meet our customers' needs. If you have any other thoughts or suggestions, please feel free to let us know. Jeth | Rocketfish™ Support.
Rated 1 out of 5 stars
No sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont get any sound from my soundbar when i use this. I have tried using a laptop and a roku stick as my source and one output to a projector and the other to a soundbar. I have tried different cables and turning them on in different orders but no luck. Definitely wouldnt waste my money on this product again.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi NathanielB,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - 2-Output HDMI Splitter with 4K at 60Hz and HDR Pass-Through - Black (RF-G1603). I'd like to apologize for the situation that you're experiencing. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at (800) 620-2790 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Rocketfish Support
https://www.bestbuy.com/rocketfish








