Customer Ratings & Reviews
- Model:
- RF-BTR319
- SKU:
- 6357221
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Bluetooth Audio Receiver for its ease of use and great sound quality. The device connects easily via Bluetooth and has a decent range. Customers also find the receiver compatible with different services, reasonably priced, and small enough to place anywhere. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
Didn't work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it and returned it. it does have a screen to see if you have linked to what you are pairing
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for sharing your feedback about the Rocketfish™ Bluetooth Audio Receiver. We appreciate your input and are always looking for ways to improve our products. If you have any issues or need further clarification, please don't hesitate to call us. Jeth | Rocketfish™ Support.
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me, wouldn’t connect to Bluetooth may have been user error lol
No, I would not recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works as advertised. Sound is muted.
I would recommend this to a friendHigh quality but is receiver only
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great but would be great if it could transmit too,
I would recommend this to a friendNeeds better range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy with product but the range is not good, it’s starts cutting out while I’m on my patio which is less then 20 feet away.
I would recommend this to a friendDon’t expect the moon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty ok if you have a normal, consumer type stereo. Don’t expect audiophile quality.
No, I would not recommend this to a friendRead entire box carefully before buying.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rocketfish™ - RF-BTR319 Bluetooth Audio Receiver - Black
I would recommend this to a friendVery small distance coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small distance range hut this adopter, the Bluetooth device e.g. phone has to be within a very small distance in order for this adopter to work.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi ManishS,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - Bluetooth Audio Receiver - Black (RF-BTR319). I’m sorry, the product only works with small distances. Please know that we are improving the quality of this product by considering our customers' feedback. If you have any inquiry, please do not hesitate to contact us via email or contact our customer service at (800) 620-2790 Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Rocketfish Support
https://www.bestbuy.com/rocketfish
Stopped working after a few weeks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked only for a little while and now won’t connect to any Bluetooth device.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We’re sorry to hear about your experience with the product not connecting to any Bluetooth devices. It's frustrating when technology doesn’t perform as expected.
If you haven't already, consider troubleshooting the issue by checking for firmware updates or resetting the device. If the problem persists, it may be best to contact customer support for assistance or consider returning the product for a replacement.
Your feedback is valuable in helping us improve the overall quality and reliability of our products. If there's anything else we can do to assist you, please don’t hesitate to reach out. Thank you for sharing your experience. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
AUDIO GETS DESTORTED
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for less than 24 hours and it was perfect until it wasn’t. It gradually became more destorted as it was used and made it awful to listen too, hooked up my phone to the same aux cable and it sounded amazing. In short i don’t know what died in it but don’t buy especially for the price.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the product’s performance deteriorated so quickly. It’s disappointing to hear that it became distorted and unusable after such a short time. Your feedback is important to us, and we’ll look into this issue to improve our product quality. If you need further assistance or would like to discuss a replacement or refund, please contact our customer service team. We appreciate your input and are here to help. Keith | Rocketfish Support
Too expensive for quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad sound quality, I tried it with an equalizer and it was impossible to get any good outcome
No, I would not recommend this to a friendWorks, built cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the power supply but I had a phone charger cable. And the plugs in the back all shove clear in i got it to work and dont wamt to d rive the hour to exchange it
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you, JHol, for sharing your experience with the Rocketfish™ Bluetooth Audio Receiver. We're glad to hear that you were able to get it working with a phone charger cable. Your feedback is valuable to us, and we appreciate you taking the time to share it. If you have any further comments or suggestions, we'd love to hear them! Jeth | Rocketfish™ Support.
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has to be reset almost every time I go to use it...
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback, JosephB! We appreciate you taking the time to share your experience with the Rocketfish™ Bluetooth Audio Receiver—your input is valuable and helps us better understand how the product is being used in different setups.Jeth| Rocketfish Support.
Bluetooth letdown
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has trouble connecting, bery short range. Wont buy rocketfish again
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there,
Thank you for writing a feedback with our Rocketfish™ - RF-BTR319 Bluetooth Audio Receiver - Black. We apologize o read with your experience. We at Rocketfish value your voice, we would like to hear more of your experience. Please call our customer service for further assistance.
Gem
Rocketfish Products
Returned!! Almost 2 second sound delay!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got to connect my projector to my soundbar with the Bluetooth. Sound was delayed by almost 2 seconds. Would not recommend for watching movies. Returned.
No, I would not recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get to work, with my Denon 4311 avr receiver
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi EdwardE,
Thank you for leaving a review with our Rocket fish - Bluetooth Audio Receiver - Black. This must be disappointing that it is unable to get to work with your Denon 4311 avr receiver. We don't take your concerns lightly. I would like to further review your situation. You can
reach us at the link below.
Rocket fish support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
pass on this thing, save time in the returns line
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk. disconnects, choppy, and only 5 feet from my computer.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We apologize for the issues you have experienced with our service. We strive to provide a seamless and reliable connection for all our customers and are disappointed to hear that you have had a negative experience. We will work to address and improve the quality of our service to ensure a better experience for you and all of our customers in the future. Thank you for bringing this to our attention. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
Had to return it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I got a non-working open box product. Got it to connect but zero sound from multiple speakers. Still looking for a good wireless solution
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi MichaelR! I'm sorry to hear about your experience with the Rocketfish™ - Bluetooth Audio Receiver. It must be frustrating to receive a non-working product and to have trouble connecting it to your speakers. Rest assured, this is an isolated issue, and we will work towards improving the design of the device for future customers. Thank you for bringing this to our attention. JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has very limited range. Even if the device I am trying to stream from is 5 feet away, the connection is terrible. Low price, but not worth anything.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We're truly sorry to hear about the connectivity issues you've been experiencing with our product. It's certainly frustrating when the range falls short of expectations, even at close distances. While we aim to offer competitive pricing, we understand that reliability is paramount. We value your feedback and will investigate further to address any underlying issues with the product's performance. Please reach out to our customer support team so we can assist you in finding a solution or explore alternative options that better suit your needs. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
Not enough willing and knowledgeable sales help.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought wrong piece of equipment. Apparently need transmitter, not receiver. Sales “associate” answered question about Blue Tooth by pointing to area.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi StephenP! I'm truly sorry to hear that you purchased the wrong piece of equipment. We understand how frustrating it can be to receive incorrect information from a sales associate. Please know that we want to make this right for you and offer assistance covered by the manufacturer's warranty - for further help, please call 1-800-620-2790.
JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221