Customer Ratings & Reviews
- Model:
- RF-BTR319
- SKU:
- 6357221
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Bluetooth Audio Receiver for its ease of use and great sound quality. The device connects easily via Bluetooth and has a decent range. Customers also find the receiver compatible with different services, reasonably priced, and small enough to place anywhere. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
Read description first
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was t what I thought it’s more for stereo system not for tv’s read carefully before buying
No, I would not recommend this to a friendBt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dumb there’s way better ones on the market don’t buy
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Joseph,
Thanks for taking the time and effort to leave a review our Rocketfish™ - RF-BTR319 Bluetooth Audio Receiver - Black. We sincerely apologize for the disappointing experience that you had with this product and hopefully, we can provide you a better service or products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Rocketfish Products
Lisa
https://www.rocketfishproducts.com
Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure if item wasn’t open box, it would of worked fine. Unfortunately by trying to save, it was a mistake. Doesn’t turn on.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Junior,
Thank you for the feedback. We do apologize for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Rocketfish Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good, But Failed after 3 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was OK while it worked. Purchased in April 2023. Died July 2023.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about our Bluetooth Audio Receiver! We know how frustrating is that your bluetooth audio receiver stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your bluetooth audio receiver.
Rudson S.| Rocketfish Support. https://www.rocketfishproducts.com/
Didnt work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work like advertised. Needed to choose bluetooth device frim a list, but there is no screen to show said list.
No, I would not recommend this to a friendWish it worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it home, plugged it in and nothing.... Would not power on.. still sitting on my shelf
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello HelenG,
Thank you for taking the time to review our Rocketfish™ - Bluetooth Audio Receiver. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 800-620-2790 Daily 8am - 9pm CT.
Rocketfish Support
Molina
www.rocketfishproducts.com/support
Poor quality item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product stopped working after a year. I recommend not purchasing it.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We are sorry to hear about your experience with our product. At our company, we strive to create high-quality and reliable products for our customers. We understand that it can be frustrating when a product stops working, especially after a short period of time.
We take customer feedback very seriously and will investigate the issue with our product development team to ensure that similar situations are prevented in the future.
We appreciate your input and will use it as an opportunity to improve our products and services. Thank you for bringing this to our attention. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
Deaf but not dumb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on my bluetooth earing aids left or right
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi PapawBlood! We're sorry to hear that you're experiencing difficulties with the Rocketfish™ Bluetooth Audio Receiver. It's important to us that our products deliver the functionality and convenience you expect, especially when it comes to compatibility with devices like your Bluetooth hearing aids.
We understand how frustrating it can be when technology doesn't work as expected, and we'd like to help resolve this issue for you. Have you tried troubleshooting steps such as resetting the Bluetooth connection or checking for any firmware updates for your earing aids?
If you continue to encounter problems, please don't hesitate to reach out to our customer support team for further assistance. We're here to ensure you have a positive experience with our products, and we appreciate your patience as we work to address this issue. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item never worked, however, Best Buy took it back with no hassle
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi btjinx,
Thank you for writing a review about our Bluetooth Audio Receiver - Black. We know how frustrating it is that the unit is not working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Rocketfish Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still hasn’t worked………………………….and it probably won’t ever work
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello WanielDilson. Thank you for taking the time for leaving a review on Rocketfish™ - RF-BTR319 Bluetooth Audio Receiver - Black. I understand that you are experiencing issues on the product which lead you to give this feedback. Please know that we will be happy to assist you in this concern. Kindly contact us by visiting our website https://www.rocketfishproducts.com/.
Mary II Rocketfish Customer Support
Garbage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Worked well for a week and then stopped transmitting.
I would recommend this to a friendBluetooth connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return this item because it would not pair with my ear buds as advertised.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello Firestick,
We are very sorry to read that this receiver would not pair with your earbuds as advertised. I know how inconvenient this must be to you. Please feel free to contact us at 1-(800)-620-2790 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Rocketfish Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Bluetooth, Ease of use
Get great stereo sound using Rocketfish.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device offers an inexpensive, high-quality means to connect to a conventional stereo system via bluetooth from one's computer or phone, to allow playing music (or any audio) from one's computer or phone over a conventional stereo system. Very easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Does the job well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was super easy to set up - just plug it in and then connect to my phone via bluetooth. Connects quickly, so I don't have to wait around much before I can start listening to music. Does everything I need.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you, user708086, for your feedback on the Rocketfish™ Bluetooth Audio Receiver! We're delighted to hear that the setup was super easy and that it connects quickly to your phone, allowing you to enjoy your music without any delay. Your positive experience is important to us, and we appreciate you sharing it. Enjoy your music! Jeth | Rocketfish™ Support.
- Pros mentioned:Bluetooth
Loud Music Lovers!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money works to combine two blue tooth speakers so they play at once.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice and simple
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was simple to plug in and just had to follow the instructions
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi RobertoM, thank you so much for taking the time to leave us feedback. We are incredibly grateful for your ongoing support and look forward to exceeding your expectations each and every time you chose us. Gly | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-bluetooth-audio-receiver-black/6357221.p?skuId=6357221
- Pros mentioned:Bluetooth
Great Bluetooth device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works so good on my older Denon receiver, I should have bought this so much sooner
I would recommend this to a friend - Pros mentioned:Sound quality
Great value and performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own two of these and have them paired with vintage receivers. Sound quality is clear with no noticeable frequency loss. I've walked approximately 50 feet away and there was no change in signal strength.
I would recommend this to a friend Good price. Does what it says it will do.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does what it is supposed to do. It allows me to stream music from my device to my old Bose Wave. This product is a way to stream music through your existing system for very little money. Sound is not as good as sending straight to Bluetooth speakers. So, if excellent sound quality is what you are after, this product may not be right for you. I gave it 5 stars because it does what it says it will do and was easy to connect.
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried multiple other devices before finally finding this one. Basically I wanted something that would turn my excellent Denon stereo into a bluetooth speaker. The others: dak.com never worked out of the box and their tech support was non-existent; Esinkin had noticeably poor quality sound and had continuous popping and humming and even touching the screen on my phone there were sounds coming thru the stereo. Rocketfish did the trick and the stereo behaves just like my small portable BT speaker but sounds WAY better!
I would recommend this to a friend