Customer Ratings & Reviews
- Model:
- RF-G13102
- SKU:
- 6412590
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Coaxial Cable Couplers (2 Pack) for their quality and ease of use. Users have found them to work great with coaxial cables and provide a secure connection. While some customers have noted signal loss, this seems to be resolved when the couplers are properly installed. A few customers have expressed a desire for single pack options.
This summary was generated by AI based on customer reviews.
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insane to have to write 50 characters……………………………..
I would recommend this to a friendCable Connectors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine. Decent connectors for my cable lines
I would recommend this to a friendDoes the job
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job, decent price and you get 2. Worth buying if needed.
I would recommend this to a friendAdapter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ones that a different color and think that they work better
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback, Vert! We appreciate your honesty regarding the Rocketfish™ Coaxial Cable Couplers. We're sorry to hear that you feel the ones you have in a different color work better. Your input is valuable to us, and we'll take it into consideration for future improvements. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support! -Ed | Rocketfish Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucked and the customer service at that store sucked as well on Crip
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We are truly sorry to hear about your disappointing experience with both the product and the customer service at our store. Your satisfaction is incredibly important to us, and we deeply regret any inconvenience or frustration you've encountered. We strive to provide high-quality products and exceptional service to all our customers, and it's disheartening to learn that we fell short of meeting your expectations. Please know that we take your feedback seriously, and we will work diligently to address these issues to ensure a better experience for you and our future customers. If there's anything specific, we can assist you with or if you would like to discuss your concerns further, please don't hesitate to reach out to us. Your feedback is invaluable as we continuously strive to improve our products and services. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-coaxial-cable-couplers-2-pack-gold/6412590.p?skuId=6412590
Don't Order
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not received after 3 weeks. No way on the app to receive refund.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for sharing your experience, ScottP. We're sorry to hear that you haven't received your Rocketfish™ Coaxial Cable Couplers after three weeks. We understand how frustrating this can be. For assistance with your order, please contact Best Buy customer service directly to check the status. Jeth | Rocketfish™ Support.
- Pros mentioned:Quality
Good quality product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good quality, well-built. I continue to get good signal strength when I use these.
I would recommend this to a friend Cowboys21
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect condition for the product that I uses it for.
I would recommend this to a friend- Pros mentioned:Ease of use
Coax adapters
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed adapters to extend coax cable, these worked great
I would recommend this to a friend - Pros mentioned:Coaxial cable
Functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coaxial cable connectors do the job they are advertised to do.
I would recommend this to a friend Exactly what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for my through-wall plate setup.
I would recommend this to a friendIncorrect size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These couplers do not fit coaxial cable. I returned them and store associate put them in the "open box"bin, so someone else is going to get them and find out they don't work.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We apologize for the inconvenience you experienced with our couplers not fitting on your coaxial cable. We value your feedback and have taken steps to ensure proper training for our store associates in handling returns. Thank you for bringing this to our attention and we will work to resolve the issue promptly. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-coaxial-cable-couplers-2-pack-gold/6412590.p?skuId=6412590