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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1014 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the Extra Long 9' Play + Charge Cable for PlayStation 4, highlighting its exceptional cable length, allowing for comfortable gameplay while charging. Users also appreciate the cable's durability and value for its price. Some customers mention that the charging time is a little longer and that Micro USB cables can be hard to find.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,014 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continuously have to buy new ones cuz they loosen up and don’t change my ps5 controllers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HDMI cable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did last as long as I expected. I wasn't impressed at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid cord for controller charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord had been good so far. It is slightly thinner then other i have used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My review!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works but it doesn’t click onto the ports and just easily falls off

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi Vince,

      Thank you for writing a review about our Extra Long 9' Play + Charge Cable For PlayStation 4. We know how frustrating it is that it doesn’t click onto the ports and just easily falls off. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Rocketfish Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_RocketFish

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fit snug into ps4 controllers even brand new ones

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi There! 

      Thank you for taking the time to review our Rocketfish - Extra Long 9' Play + Charge Cable For PlayStation 4 - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service  at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.  

      Rocket Fish Support
      Alvin
      http://www.rocketfishproducts.com/ BBY-ExBrand_RocketFish

  • Rated 2 out of 5 stars

    Did not function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price but unfortunately we had to return it because it did not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is giving my son a hard time playing videos games. We taking it back asap...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit in controller hole it was bought to charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a short time then burnt out. Not a fan of this because it don’t last long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy it please

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it and i had it stored for when I moved and in a moth from purchasing it, it didn't work at all. didn't bother returning it just bought one from the gas station and its been working better.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hello ChupaJasonsLeche,
      Thank you for taking the time out of your busy schedule to leave a review of our Rocketfish™ - Extra Long 9' Play + Charge Cable For PlayStation 4. I know it can be dissatisfying that its not working as expected. If you need further assistance you can contact our customer service at 800-620-2790 Daily 8am - 9pm CT.
      Rocketfish Support
      Molina
      www.rocketfishproducts.com/support BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Cable didnt work for me out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the description states, the cable did not work for me out of the box. The cable would constantly start charging the controller and stop over and over again despite sitting on a table, not moving at all. I'd reccomend a different brand cable!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks easily. No too happy with this product. Flemsy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought New. Got Open Box. No Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for a new one but got one with no seals at all. I think I'm done with Bestbuy. It was so much trouble not getting curbside pickup, not able to get anyone to pick up the phone. Back to Amazon, I go.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 technicians couldn’t figure out which wire I need it for my Samsung galaxy phone , I end up returning the item.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi there,

      I am so sorry to hear that your experience with our Rocketfish™ - Extra Long 9' Play + Charge Cable For Playstation 4 - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

      Rocketfish Support
      Louise
      www.rocketfishproducts.com/support BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Wrong cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told salesman what I needed... wasn't what I needed.. wrong cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work at all (DOA). Had to get a different cable.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Extra Long 9' Play + Charge Cable For PlayStation 4! We know how frustrating is that you've received a defective cable. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.

      Rudson S.| Rocketfish Support. https://www.rocketfishproducts.com/ BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Oh well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few problems with this item unfortunately. It was not connecting and in the end we didn’t use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge ps4 remote,,,,,,,,,,,,,,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside prongs that charge the controller break way to easy. Wasn't worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this almost a month ago and it broke, no good for kids

    No, I would not recommend this to a friend