Customer Ratings & Reviews
- Model:
- RF-HTLF23
- |
- SKU:
- 6353060
Customer reviews
Rating 4.7 out of 5 stars with 5901 reviews
(5,901 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, smooth motion, and relatively easy installation of this full-motion TV wall mount. Many appreciate the swivel feature and find the price reasonable. However, some concerns exist regarding the mount's stability and weight capacity, particularly for larger TVs. A few customers also mentioned challenges with the size and clarity of the instructions.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Check distance of studs before buying a mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great mount and was recommended from the guys at Best Buy. I thought I’d save a little money by buying this over the Sanus. Unfortunately, the template for this mount is for the standard 16” spacing of studs, and mine are 24” apart (or something like that). I had to return and buy the more expensive Sanus with the larger mount template. Check stud distance before buying a mount.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
TV wall mounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ! Easy to install, with the right tools. Great angle and handling.
I would recommend this to a friend Rated 5 out of 5 stars
Very sturdy and reliable 100% recccomend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for being able to move the tv to where you can see best on where your sitting 100% recommend definitely worth the money very sturdy and reliable
I would recommend this to a friendRated 5 out of 5 stars
Rocketfish TV Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service technician who installed my TV in a new apartment liked the ease with which he installed the mount and my TV. I appreciated being able to adjust my TV for convenient viewing and its price. -- Jolos
I would recommend this to a friendRated 5 out of 5 stars
Does what it should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions are easy to read/follow and the hardware packets are a nice touch so you don't have to go through one large bag with everything in it just to find the right washer. The wall mount template was also very useful. Holds our 75" Samsung TV and seems to be very sturdy.
I would recommend this to a friendRated 5 out of 5 stars
Great way to see tv at any angle
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to hang a tv on the wall. I live how you can swivel the tv around to help see it from any angle
I would recommend this to a friendRated 5 out of 5 stars
Personal Electric Heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little heater is perfect for what I needed to heat my bathroom up a little before and after my shower. I do not leave it on or plugged in while I am in the shower or out of the room for safety. Always be careful with any heater.
I would recommend this to a friendRated 5 out of 5 stars
Works Excellent was very happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was easy to mount, swivels at all angles like I wanted. I was very impressed with quality and performance. Good Job Rockefish.
I would recommend this to a friend- Cons mentioned:Stability
Rated 3 out of 5 stars
Probably opt for something else next time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.make sure if you are using this for a Samsung TV, you have the plugs for the rear of the TV that came with it. After spending about half hour trying every combination of screws and adapters that came with this mount, and having NONE of them work, I finally had to do a little research and find out you have to use the plugs that are in the accessory bag that came with the QLED TV.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent Mount
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV mount, used for my 55" TV. Lots of bits and pieces, but worth the time spent putting it together. Glides smoothly, no complaints
I would recommend this to a friendRated 5 out of 5 stars
Great Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv mount. Does exactly what is in the description and the clips designed to hide wires if not entirely at least make them look more neat is an awesome addition.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Strong
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong flexible and reliable that’s all I have to say
I would recommend this to a friend Rated 2 out of 5 stars
Product is good, unless something is defective...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mount to use with a 55 inch TV, which I also bought from Best Buy. When that TV suddenly had a defect (a line appeared on it), Best Buy swapped it out, no problem. I removed the old TV and went to put the new TV on the mount - that is when the release latch broke. I called Rocketfish (a Best Buy company) and they told me BEFORE I EVEN TOLD THEM WHAT HAPPENED that most likely this wouldn't be covered under warranty. This product has a LIFETIME PARTS AND LABOR WARRANTY. Without even knowing what happened they told me that it wouldn't be covered under their warranty. I then told them what happened and they told me that because the parts weren't immediately broken when I opened the box they couldn't be considered "defective." When I told them that defective parts can be discovered through ordinary use, they said "that shouldn't happen" so that is why it wasn't covered. When I told them that warranties exist for the circumstances that "shouldn't happen," they told me that they had already marked it as improper use by me and not covered, and that the best I could do is to go to the manager of the store and ask them to help me "but that probably won't work." The mount is solid, but G*d help you if any part needs replacing. They wouldn't even consider sending out the one small replacement part that was needed. Customer service is TERRIBLE. BTW, the item I purchased is still within the return window (I could mark it as defective), but that would require me uninstalling the entire thing from my wall (I had to get my wall reinforced for this mount) and bringing it back to the store. When I told the customer service rep this and asked if they could just send out the replacement for the part that was defective, explaining that it would be cheaper for them, cheaper for me, and that everyone would win, he said that he had already marked it as not covered and there was nothing he could do. TERRIBLE CUSTOMER SERVICE!! I don't care how great Rocketfish mounts or any other of their products might be, I'm not buying them again simply because of their TERRIBLE customer service.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Kathryn,
Hearing your feedback is really important to us. It is one of our priorities to provide great customer service to our valued customers like you. We will continue to improve the quality of our customer service and make sure to avoid this kind interaction again. If there is anything that we can assist you with, please contact us at (800) 620-2790 for further assistance.
Rocketfish Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Parent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid rock center piece that embellishes any family room
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for your feedback! We’re thrilled to hear that the Rocketfish™ Full-Motion TV Wall Mount has become a solid centerpiece in your family room. It’s wonderful to know that it adds such value to your space. If you have any other questions or need further assistance, feel free to reach out. Enjoy your beautifully enhanced family room! |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-full-motion-tv-wall-mount-for-most-40-75-tvs-black/6353060.p?skuId=6353060
Rated 5 out of 5 stars
Samsung 75” Q80T compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can say this works for the Samsung 75” Q80T despite being a little play in the back tv mount. Not enough to worry but just enough to slide the TV whole screwed in. Do not over tighten screws!
I would recommend this to a friendRated 5 out of 5 stars
Great mount
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a 75" TV in my basement. I love it because it allows me to swing the TV almost 90-degrees in both directions and I can see it basically anywhere in the basement. That way I can use it not only for watch parties but for viewing sports while I shoot pool.
I would recommend this to a friendRated 5 out of 5 stars
My TV Wall Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV wall mount. My husband had itvattached to the wall 8n no time. Its sturdy and secures my 65" TV perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Great full motion stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Rocket Fish wall mounts, I’ve used them for years! Was worried this one may not be able to support the TV we recently purchase with the full mount feature. It holds up great with the weight of a 65 LB TV hanging on it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent TV Mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought a 65” Samsung and needed to install the wall mount. This Rocketfish full mount is really great and the pull-out arms work well to allow easy access the connections on the back of the TV. Not hard to install with a little common sense intellect. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Full motion Rocketfish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. When we add anything new the tv just comes away from fireplace and you walk behind the tv. Love it.
I would recommend this to a friend











