Customer Ratings & Reviews

Very good, alittle pricey but i do recommend this product

The horizontal balance is not well balanced. The size is good for average family room.

Good quality product for the price and installation was a breeze. Instructions were very easy to follow.

On 23 July I bought a New TV and the items to have it installed in my home. I am also a Total Tech Member. In my installation there are 2 appointments ( I know you know this). The setup appointment by Markus and Andrea was great. They had great suggestions, which I took to make the install go smoothly. Sadly I was called and told that my installer had COVID, so I needed to reschedule. Totally, understand. My new appointment was scheduled for Saturday 13 Aug between 9:00 AM and 1:00 PM. I received a call on Friday night reminding / confirming my appointment the following morning. - (1st Call) At 1:05 PM when I heard nothing I called the Geek Squad and spoke to someone. She attempted to reach out to the technician, somewhere in the call we were disconnected. No problem, I called back. - (2nd Call) I talked to a different person and explained my issue, again she attempted to reach out to the technician. She was very polite and told me that she was unable to contact the technician and she would send an email to management and someone would reach out to me. I asked how long I should wait. I was told no more than 90 minutes. No one reached out so I called back in 90 minutes. - (3rd call) I talked to another person and explained my issue. He again attempted to contact the technician, with no luck. He told me that he would send an email to a manager. I told him that was already done and nothing happened, that is why I am calling for the third time. He assured me that he would call me back in less than 90 minutes with an answer. No call back after 90 minutes. - (4th Call) I am sure you can imagine that my frustration is growing. I talked to another person and she attempted to reach out to the technician, again with no luck.( I made the assumption that the technician didn't show up for work). She told me I needed to reschedule. She also told me that I would be compensated with a gift card (no amount given) for my troubles. I currently have little confidence that my next appointment will be filled. As such, I refuse to lose a day of work and wait, so again I chose a Saturday. My new appointment is scheduled for Saturday 27 Aug, between 7:AM and 1:00 PM. I was told that the time will be refined closer to the appointment date. If my TV gets installed on the new date, 27 Aug, I will have owned it for a month and I have not even seen it yet. I can only assume that on 13 Aug, someone, somewhere had my TV in their truck and had plans to install it. It is confusing to me that there is not a system in place to know if an installer showed up or failed to show up. I can only imagine that a Company as large as Best Buy has checks and balances that would tell you to notify a customer if an installer is going to be late, or if not going to show. This happened when my technician contracted COVID. I am disappointed that I had to make four phone calls and NO ONE reached out to me. Looking forward to getting my TV installed.

It worked really well for my 65 inch tv. I love that it extends out from the wall.

The best things about this are its low profile against the wall, sturdiness and clean look. It works fine but you have to be careful when pulling the TV out, and the channels to hide the cords are hard to figure out - I still don't know how to get them open.

Haven’t tried more than 1 angle so far, but glad to know it’s capable of it if need be.

heavy duty mount for large tv's. easy to install and is nice to be able to pull away from wall to make connections.

It suits the purpose. I feel the bracket could be of a heavier gauge metal, but overall works well.

Very expensive but really nice mount! We have this on our 55” Samsung curve tv and it works great!

The actual wall mount should be wider to be able to catch wall studs framed 16"oc. Overall its amazing

Pleasantly surprised this company has diversified from cables to TV mounts at a reasonable price.

It takes two baby. To hang something on this one work good but plastic knob on back cracked first time.

nice unit but no vertical adjustability besides the plate, painted screws for the TV side were difficult to thread

Good product. I woyld recommend it to anyone123456

Works very well, fits my purpose very well. The third one ive brought so far, no regrets.

THIS WAS A LITTLE MORE DIFFICULT TO USE THAN ONES IN THE PASS, BUT UTIMATELY IT TURNED OUT WELL

Seems to be a strong wall tv support. Haven't had the chance to set up yet

Used this to mount a television outside on a brick wall. Very well constructed a looks great on the wall.

so far so good....just had it for a few days. working as promised. Tech coming out to show more.