Customer Ratings & Reviews
- Model:
- RF-HTLF23
- |
- SKU:
- 6353060
Customer reviews
Rating 4.7 out of 5 stars with 5901 reviews
(5,901 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, smooth motion, and relatively easy installation of this full-motion TV wall mount. Many appreciate the swivel feature and find the price reasonable. However, some concerns exist regarding the mount's stability and weight capacity, particularly for larger TVs. A few customers also mentioned challenges with the size and clarity of the instructions.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Very nice tv wall mount.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv mount looks very nice! Strong and full motion.
I would recommend this to a friendRated 4 out of 5 stars
Good job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good work rack.looks great and quality material.
I would recommend this to a friendRated 3 out of 5 stars
Won't work 24" OC studs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks well built and had good reviews however had to exchange it as it would not work on 24" OC studs.
I would recommend this to a friendRated 3 out of 5 stars
TV wall mount was ok !!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Rocketfish TV Mount was ok. I did not find this wall mount easy to install. I end up returning it after a week. After I installed it I was not happy with the performance and angle of our 60’ Samsung so this Wall mount did not work out for me.
No, I would not recommend this to a friendRated 2 out of 5 stars
Requires additional equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Sony 65" TV from Best buy, and this wall mount. When trying to mount it, it became apparent that the TV wouldn't be centered up/down since mounting holes are not in the center of the TV. It took a call to Rocket fish, who gave me the wrong info, and then a call to LeGrand (the actual manufacturer) to find out that an additional set of rails are required. LeGrand sent me the rails, but the TV was installed without them. Now the TV has a tendency to "fall forward" if the TV is extended on the wall mount at all. I think my next step will be to ask Geek Squad to re-mount the TV using the rails provided by LeGrand, though not sure if that's the solution
No, I would not recommend this to a friendRated 2 out of 5 stars
Full motion is misleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For any one that assumes the label “full motion” truly means the tv can be adjusted in any direction, please be aware that the mounted tv cannot be adjusted up or down (height).
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback. We appreciate you pointing out that the "full motion" label does not include height adjustment. This information is valuable for other customers to understand the limitations of the mount. Your input helps us improve our product descriptions and ensure they meet customer expectations.
Keith | Rocketfish Support
- Pros mentioned:Price
Rated 2 out of 5 stars
Important Info
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONLY GOOD FOR A 16 INCH STUD GAP. This is a great mount for a great price but do not buy if you have larger than 16 inch stud gaps even if it's by a miliometer.
No, I would not recommend this to a friend - Pros mentioned:Swivel
Rated 1 out of 5 stars
Cheaply made, many small/thin parts to fail
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality for a long term mount, should've read the reviews on that before spending over $200 at the time of purchase. It has decent enough swivel action but would not consider it a totally full motion mount. It likes to get stuck in any position you leave it in for too long, it just takes a little extra effort to move it back into the wall if it's been pulled out longer than a day or so.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not for your typical living room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you need your tv to rotate in every direction this mount would be overkill. Not for center stud mounting so you’ll have to add support to mount if you’re trying to install above a fireplace or something similar.
I would recommend this to a friendRated 3 out of 5 stars
Good bye Best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Best Buy customer for several years but my recent experience with the automated phone system you use has ended my further purchases. It is impossible to deal with.
No, I would not recommend this to a friendRated 2 out of 5 stars
For The Price NOT Worth It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OVER PRICED ALERT!!! They might of well made it a FIXED (doesnt move) TV mount. Barely tilts R-L or U & D. $200 for this thing when I could have bought a much better one for $50 online from Amaz—- and it would have been delivered to my front door.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there,
Thank you for the feedback. We do apologize for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Renee,
Rocketfish Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 2 out of 5 stars
Doesn't fit the TV properly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Samsung 75 inch q70t model. The holes on the back of the TV for mounting are 39mm deep and 41mm deep. The only size screws that came with the mount are either 50mm screws or 35mm screws... The mount did come with spacers but only 4 - 2.5mm and 4 - 22mm spacers. Adding in the 2.5mm thickness of the mounting bar you're just screwed. You either need a few 5mm spacers or 45mm length screws. Other than the fact my TV is being held up by plastic bottle caps it's up and works just fine. Just little upset it was recommended and technically didn't fit the TV.
No, I would not recommend this to a friendRated 3 out of 5 stars
very flexible and manuverable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we like the wall mount but I was told after the fact that by a friend that with the purchase BB should have installed it, if this is true why didn't the sales person mention it?
I would recommend this to a friendRated 3 out of 5 stars
Tv mount rocket fish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv mount to hang my tv on the wall im my shop. It works well and seems well built!
I would recommend this to a friend- Cons mentioned:Stability
Rated 1 out of 5 stars
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me 4 hrs to install and hide the wires. I was all excited until I attempted to move it to clean the finger prints of the TV. Extremely unstable for my 65 inch TV. I thought the TV was going to come down .Once I gingerly pushed the TV back to the flat position , it was not centered. Now I am afraid to touch the TV to attempt to re align it fearing that it will break off the bracket. Extremely disappointed and dissatisfied with this product.
No, I would not recommend this to a friend - Cons mentioned:Stability
Rated 1 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad suggested saying that there were some metal studs inside the dry wall, instead of wood studs because this product and 55" Samsung QLED together would be too heavy and fell down from the wall. So they suggested that the tilted product would be fine and sturdy through the drywall with the butterfly screws. I have returned this product back to Best Buy and exchanged with a Rocketfish - Tilt TV Wall Mount for Most 40" - 75" - Black. I got some cash credited back to my credit card.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Very mobile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range of motion!! Makes plugging in the hdmi cords easy. Wouldn’t recommend for a 75” or bigger tv. Our 75” sits a bit crooked due to weight, but if using a smaller tv this would be perfect!
I would recommend this to a friendRated 3 out of 5 stars
Wall Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent wall Mount for the price. Easy to set up but not every tv is compatible at its sizes.
I would recommend this to a friendRated 3 out of 5 stars
Rocketfish TV mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice mount but nowhere does it tell you how far you can extend it's reach. We had to modify the install to make it work.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Sorry to cause the trouble. The max extension of arm length is 23inches.
Rated 3 out of 5 stars
The mount story
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only trouble I had and I think a larger problem was the mount bracket holes would not be far enough for 24 in. Center’s.using other screws or bolds I think is not as good of support.
I would recommend this to a friend











