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Customer reviews

Rating 4.7 out of 5 stars with 5901 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, smooth motion, and relatively easy installation of this full-motion TV wall mount. Many appreciate the swivel feature and find the price reasonable. However, some concerns exist regarding the mount's stability and weight capacity, particularly for larger TVs. A few customers also mentioned challenges with the size and clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 5,901 reviews
  • Rated 3 out of 5 stars

    It’s not strong enough to hold a 75 inch TV in my

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not strong enough to hold a 75 inch TV in my opinion we put it on the wall it looks like it sags it’s hard to maneuver the TV off of the wall I don’t care for this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Price is a little high for what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and friendly to setup, but it's a little pricey for what it is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6” from the wall is where my TV is with this mount & it doesn’t turn enough, which is why we bought it. It’s going back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    RESIDENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRST MISSING SCREWS VERY HEAVY UNIT FOR NO REASON ALSO OVER RETAIL PRICE

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superrrr heavy. Was a pain to set up. The "full motion" isnt easy to use at all! Not worth the crazy amount of money i spent. Better quality mounts for a lower price at menards.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV Mount for 65 inch Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a mount over the Best Buy phone line and gave them what size the TV was, high and how long it was, the measurement of the insert it was going in and that it was sitting on top of a fireplace. They sent me a mount that the installer was going to install and he said it was the wrong one. He went to the Best Buy store and got us a new one. He put the new on and it sits about 6-8 inches in front of the insert, sits half way below the sound bar and won't go up or down nor in or out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    the tilt aspect of the mount does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything except the tilt aspect of the mount is good. It would not hold the set screw is a poor design to hold a large tv at the angle desired

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 2 out of 5 stars

    TV Mounting Bracket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find it to be pretty flimsy and not easy to adjust. Product description indicated it was very sturdy and easy to tilt.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Tv size

    Rated 2 out of 5 stars

    Didn’t use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit wide sizes beware…. I had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product itself is fine, but found a comparable item on Amazon for a fraction of the cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing spectacular, just a TV mount. Doesn't give an extra large range of motion. Is sturdy, best quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a "bad" TV mount. So far my 65 inch TV is not tilted or shaky. It's not worth the price though. I only bought it so the BestBuy/GeekSquad installers wouldn't get testy about hanging my new TV. I don't know if the installers would have had a problem with a mount from another supplier, but if I had it to do over I would have looked at another supplier for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how I adjusted this Mount my TV was at least 30 degrees crooked. My mount was level but the TV wasn't. Bestbuy was great at taking the defective product back. I used it on a 60 inch TV. I hate to see how this would be with a bigger TV.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 1 out of 5 stars

    TV not being held in position

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When mount was extended and angled to the left the television would not hold it's position. The left side of the TV would drop down causing the TV to hang crooked. Returned mount and replaced with a flush mount.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi DAllen,

      Thank you for the feedback. We do apologize for what happened. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.

      Renee,
      Rocketfish Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_RocketFish

  • Rated 3 out of 5 stars

    Sag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75” will not level on this mount. It says to the left a half inch or so causing the tv to be crooked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok Wall Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wall Mount does it's job. However, during the installation. The motion screw broke. Be careful with that part, it is delicate

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Wall mount

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was expensive, this was a great mount, but did not work for what needed it to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DID NOT FIT HAD TO RETURN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return... the mount didn’t fit our wall with the studs or whatnot... oh well3/5 for not fitting our wall.. guess it should say some fits most walls

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    I would not buy this product again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount was not worth the price at all. It was extremely complicated to put together. The directions could have been more helpful. I had too many pieces and it was not functional. I have bought cheaper TV Mounts that had better utility and it was easier to hang up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what I got. I could have gotten basically the same item at Menards for 1/5 the price.

    No, I would not recommend this to a friend