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Customer reviews

Rating 4.7 out of 5 stars with 5901 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, smooth motion, and relatively easy installation of this full-motion TV wall mount. Many appreciate the swivel feature and find the price reasonable. However, some concerns exist regarding the mount's stability and weight capacity, particularly for larger TVs. A few customers also mentioned challenges with the size and clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 5,901 reviews
  • Rated 1 out of 5 stars

    Missing Parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unpackaged everything and realized that all three pieces that attach to the TV were missing. I had to drive all of the way back to the store. Even though this is a Best Buy brand, the sales person was not able to refund a portion of the purchase price if I exchanged. So, I ended up just getting a refund and purchasing another mount elsewhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rocket Fish Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely shouldn’t have purchased this model, I generally steer clear of the “cheaper” option when it comes to most items. Learned my lesson, my previous extendable mount costs about $120 more than the Rocket Fish model. It’s flimsy in comparison, machining is poor and it requires more installation time. Step up and spend the extra for a quality mount.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of expensive. Looks nice. Nothing more to say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for apiece of steel. Good quality and construction. Just don't think worth the cost

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BEWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this wall mount at the same time we bought a new TV, but when the Geek Squad came to do the installation this bracket would only fit studs that were 18" on center and we live in a condo and our studs are 24" on center. No where on the box did it state it's limitations,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unfixable wobble

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works ok, but it has one screw (the safety screw?) that makes it as if the TV is tilted clockwise about 1 degree, so the TV is just slightly off. Had the Best Buy team install it and they said there was nothing that could be done about it. I thought it was acceptable the day of the install, but it just drives me mad now. Stay away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Full Motion Wall Mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Motion Wall Mount Very Expensive for what it dose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount didn’t work for the tv the sold me so I had to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well when flat, hard to keep steady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When pulling the mount out it’s hard to keep straight

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy mount but pricey. Can find similar on Amazon for less than half the price

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    LG OLED , TV Mount and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done by Best Buy to ensure my tv was installed right and work done on wall was great to hide wires, installer went above and beyond to help with operation of OLED and understanding whole process.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi Dagaonata,

      Thanks for taking the time and effort to leave a review our Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs - Black. We really appreciate for giving us a positive feedback and hopefully, we will still be able to meet your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Kind regards,
      Lisa
      Rocketfish Products
      Please visit https://www.rocketfishproducts.com BBY-ExBrand_RocketFish

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent mount but not what I needed. Had to take it back for an exchange.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rockford full motion tv wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv mount except that it does not allow you to lower the tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy!!! Your crazy if you do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this because of the price , I went to Walmart and found the exact same full motion mount for half the price , this tv mount was almost 200 bucks witch is ridiculous!! I bought the same thing just different brand at Walmart for 80 bucks , don't buy unless you can just afford to blow your money!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine. Worked the way it was suppose to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. But good quality but not worth it. . Can get same thing for 85 dollars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good mount

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart from not coming with adequate hardware to mount works great sleak

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    functual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this wall mount does the job. The Rocketfish mount is a little clumsy but does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check your wall studs first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it as my wall studs are 24” on center

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too pricey for this item. Isn’t worth the almost 200 I paid. And came damaged

    No, I would not recommend this to a friend