Customer Ratings & Reviews
- Model:
- RF-HTLF23
- SKU:
- 6353060
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, smooth motion, and relatively easy installation of this full-motion TV wall mount. Many appreciate the swivel feature and find the price reasonable. However, some concerns exist regarding the mount's stability and weight capacity, particularly for larger TVs. A few customers also mentioned challenges with the size and clarity of the instructions.
This summary was generated by AI based on customer reviews.
Decent mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install but honestly does not seem very secure
I would recommend this to a friendDifficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have the correct screws for tha Samsung Tv.
I would recommend this to a friend$200 a year later its in the landfill.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. This is the mount recommended by the sales floor rep, I paid $200 plus tax and had best buy install. Rented the home. A year later its sagging an inch or two on the right side. Total trash. Total tech protection does not cover a failed mount. Into the landfill you go.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi PeteB, we're sorry to hear about your experience with the Rocketfish™ Full-Motion TV Wall Mount. We take feedback like this seriously and would like to learn more about your specific situation so we can address the issue. Please reach out to us so we can assist you further and ensure your satisfaction. Thank you for bringing this to our attention. Gly | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-full-motion-tv-wall-mount-for-most-40-75-tvs-black/6353060.p?skuId=6353060
Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Rocket Fish but this model is not as versatile as the smaller units. My biggest issue is the size of the bracket. Most wall mounts are able to be placed on any size distant between studs but because of the small frame it can only be used on the smallest of stud distances which I do not hand over my fire mantel. I ended up going with the Sanus which ended up being cheaper, much more versatile, and also extended.
No, I would not recommend this to a friendMount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had one of these for our family room so we decided to buy one for our addition. Unfortunately it had to be returned because the framed walls were not built to the specifications for this mount.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is sitting at an angle. The front tilt swings forward too fast. The control screws behind don’t work as intended. Not very happy with the product considering the amount of effort it takes to put the TV up.
No, I would not recommend this to a friendNot a fan of this mount.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I mounted this to the wall properly the tv tilts a little to one side. Very frustrating. It does hold the huge tv well/ Easy to move around. The tilt though. Makes me want to scream.
No, I would not recommend this to a friendPurchase didn’t go as planned!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item from a “Best Buy Expert” and unfortunately she failed to ask me where in my house would this be mounted!!! I bought it because I wanted this in my girls room and I “wanted the best” and when the delivery day came the Geek Squad (which I must say saved the day and they are AWESOME) told me that the wall mount was not meant for the wall the girls room had!! Loss of money, time!! I was very upset that I had to take the time to return the item plus the girls wouldn’t have the mount they wanted and the money I had invested not only for the mount but for the Geek Quad coming out (which is not cheap!)
No, I would not recommend this to a friendGeek squad said they could not install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was assuming this somewhat pricey bracket was adjustable and could be installed on the wall. However, the Geek Squad said they could not install on my wall when they arrived. They claimed the studs were too far apart.
No, I would not recommend this to a friendbought mount ,from online
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 mounts for TVs online going by the description. I then scheduled a geek squad to install them . the first available appointment was today, only to be told they were the wrong mounts. I then purchased the correct mounts suggested by the technician and he installed them. Now I was going to return the wrong mounts only to find that the return time was over. I'm stuck with two unusable mounts and out a lot of money. The policy should after the geeks have ben out.It is not my fault that the geeks were so busy that they couldn't schedule me until later than the return policy expires!
No, I would not recommend this to a friend- Cons mentioned:Stability
This mount is terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installing the mount correctly, the TV will not sit straight. It’s super wabbly and is always crooked. Complete waste of money, will have to buy a different mount.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi! I am sorry to read that this wall mount did not meet your expectations. I know how important is to be able to install the device and have it work as you need it too. So please, contact us on the link below, and we will gladly check for available options for you.
Viridiana E.
Rocketfish Support.
https://www.rocketfishproducts.com/contact-us
Won't stay level. Won't stay true
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months after the TV was mounted (by Best Buy) it is no longer maintaining a consistent level. The left to right is off, so the left side of the TV is significantly lower than the right side, resulting in a noticeable (and incredibly annoying) tilt to the TV. I hate it. I wish I could return the mount, but I can't. Had I known this would be the result, I never would have purchased it.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello Williamsrk,
I personally would like to apologize for the experience you have been through with our Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs. If you need further assistance, please contact our customer service at 800-620-2790 Daily 8am - 9pm CT.
Rocketfish Support
Molina
www.rocketfishproducts.com/support
- Cons mentioned:Stability
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very stable wish it had a better hold down to the tv and the swing arm.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for writing a review about our Full-Motion TV Wall Mount for Most 40" - 75" TVs! We understand that you're having issue about the stableness of the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Rocketfish Support. https://www.rocketfishproducts.com/
- Cons mentioned:Weight
Not good for big TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't hold up my 75 inch TCL. Which led the installers to use a different one that worked, but had much less mobility.
No, I would not recommend this to a friend - Cons mentioned:Stability
Junk junk junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Not stable. Dumb design. $225 mistake. Avoid this.
No, I would not recommend this to a friend TV Mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mount Wasn't as Stardy S Thought It Would Be.Dont if Was The Installer or What
No, I would not recommend this to a friendStill waiting for television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot review this product, as the television ordered (on December 30) for the mount has yet to be delivered.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your understanding, Melissa. We appreciate you letting us know about the delay in your television delivery. Once you receive your TV, we hope you'll enjoy using the Rocketfish™ Full-Motion TV Wall Mount. Please contact our Rocketfish customer support team (1-800-620-2790) for further assistance. - Mae | Rocketfish Support
- Cons mentioned:Stability
DO NOT BUY FOR LARGE TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 75' TV literally fell off the wall. Do not recommend for large TV's
No, I would not recommend this to a friend Way to much money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found a better one, easier to install, for $30. It's a nice mount, will do the job and will look nice but way overpriced. Save the money to pay for a year of Netflix.
No, I would not recommend this to a friendTerrible Customer Service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought March 2021 and and installed on 65-inch TV in December 2021. Unless you prefer to tilt your TV all the way down, the tilt mechanism does not hold 65-inch TV. The lock piece snapped off and overall frame is not straight. Best Buy customer service the absolute worst to resolve concerns. After wasting an hour with a few customer service reps, the last rep said I should contact the manufacturer for replacement.
No, I would not recommend this to a friend