Customer Ratings & Reviews
- Model:
- RF-HTLF23
- SKU:
- 6353060
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, smooth motion, and relatively easy installation of this full-motion TV wall mount. Many appreciate the swivel feature and find the price reasonable. However, some concerns exist regarding the mount's stability and weight capacity, particularly for larger TVs. A few customers also mentioned challenges with the size and clarity of the instructions.
This summary was generated by AI based on customer reviews.
It doesn’t hold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sturdy, BUT the knob to hold the tv in place doesn’t work very well. I guess the price should’ve given that away. My recommendation is...Get something different.
No, I would not recommend this to a friendDesign Changed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time buying this product. Loved the first one. The 2nd not so much. The design changed and the range of motion is not as good as the first purchase.
I would recommend this to a friend- Cons mentioned:Instructions
Tv wall mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke before i could get it mounted on the wall did not think instructions were very good
No, I would not recommend this to a friend Home owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps pointing TV downward. Will not keep tv flat to the wall. Tech has tried to adjust once but problem came back as soon as the tech left
No, I would not recommend this to a friendRequires Close Spaced Wall Studs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have wall studs greater than 16” spacing, don’t buy this wall mount!
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your review, SaltyW. We're sorry to hear that the Rocketfish™ Full-Motion TV Wall Mount did not meet your needs due to the wall stud spacing. It's important that our products are compatible with various home setups, and we apologize for any inconvenience caused.
We appreciate your feedback and will share it with our product development team to help improve future designs. If you have any further questions or need assistance, please feel free to reach out to Rocketfish's customer support.
Thank you for bringing this to our attention.
- Shiela | Rocketfish Support
TV Mounting bracket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good for a 75 inch TV can't seem to keep the Tilt at the right angle. The Plastic Knob broke when trying to get it tight.
No, I would not recommend this to a friendNeed stud distance on specs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products need to have the distances that the mounts can used for studs distance.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Rocketfish™ - Full-Motion TV Wall Mount ! We understand how annoying is that your washer is not working properly. We would love to assist you further! Please feel free to contact us at the link below.
Insignia Support
Irene
www.insigniaproducts.com/support
Difficult to Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv mount so I could mount the tv in my room. This mount appears to be a good mount but it is difficult to mount.
No, I would not recommend this to a friendPaid for Something I didn't get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked in to having this brought out by Geek Squad in case the full motion TV bracket I had with my old tv wouldn't work with the new tv. The Geek Squad used the bracket I had and took the Rocketfish TV Mount back with the assuring me I would have the cost credited back to my credit card. Didn't happen as of yet!
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Cris,
Thanks for taking the time and effort to leave a review with our Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs - Black. We do apologize for this disappointing experience that you had with the product because cost that should have been credited back to your card. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Rocketfish Products
Lisa
https://www.rocketfishproducts.com
Doesnt hold position
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to keep it in level. Worked on it for awhile and just wouldent stay.
No, I would not recommend this to a friendTv mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv mount is strong and durable but shouldn’t have plastic parts. The tension knob broke when turning.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there,
Thank you for writing a review with our Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs - Black. I do apologize to read that your having issues with this product, while we are still working on improving this product, we will take note your comment to improve our products. For further assistance, please call our customer service team.
Gem
Rocketfish Products
Please visit us at www.rocketfishproducts.com
Not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just installed the mount, and it feels weird to hang my TV to the mount. The mount itself is heavy, but the TV hangs very delicately on it. You will feel as if it will fall anytime now. I have 75-inch tv, and I am constantly worried. I wouldn't recommend this mount.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi, thanks for your review. Don't worry, the mount is strong enough to support 75'' TV, our factory has done a lot of tests.
Not for Samsung curve TVs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my Samsung 55" curve TV and is past the return date so Best Buy wont take it back. Waste of $150....
No, I would not recommend this to a friendOver priced but okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Definitely over priced and way too much going on with the mount.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello Keak,
Thank you for writing a review about our Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs - Black. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1-(800)-499-3964 Daily 8am - 9pm CT.
Rocketfish Support
Molina
www.rocketfishproducts.com/support
- Cons mentioned:Stability
Bad design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too lose while hanging tv tilts to the right and the bracket is level
No, I would not recommend this to a friend NatalieSDC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not purchasing again. spend the extra $200 on a sanus. I am so mad I let my fiancé pick this out
No, I would not recommend this to a friendWalk mount tv bracket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit convoluted hook up and expensive for not being able to tilt down
No, I would not recommend this to a friendDidn't get what I was expecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on accident, intended to purchase the Sanus model as I already have one. They are nearly identical, however when I got it home I realized that this was a repacked product sold as new. The screw packs were mostly open with loose screws in the box and the wall plate had a paint chip attached to the back where it had been previously mounted.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS AN OK ITEM FOR THE JOB EXCEPT THE 200.00US PRICE TAG. You can find way better and cheaper with I knew earler
No, I would not recommend this to a friend- Cons mentioned:Weight
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to actually send this back it was way too big and heavy.
No, I would not recommend this to a friend