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Customer reviews

Rating 4.7 out of 5 stars with 5901 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, smooth motion, and relatively easy installation of this full-motion TV wall mount. Many appreciate the swivel feature and find the price reasonable. However, some concerns exist regarding the mount's stability and weight capacity, particularly for larger TVs. A few customers also mentioned challenges with the size and clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 5,901 reviews
  • Rated 1 out of 5 stars

    Didn’t work out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit our TLC 42” for my home office. :( The holes on the back did not line up and we had to return and buy the one that did not swivel. Boo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screw hole to lock the tv in place didn’t have threads so couldn’t lock tv.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Full-Motion TV Wall Mount for Most 40" - 75" TVs! We understand that the screw hole to lock the tv in place didn’t have threads. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson Rocketfish Products
      Please visit https://www.rocketfishproducts.com/ BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Tv mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit my TV and I would have to destroy the wall to install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t review this item, as he Geek Squad never showed nor called me to tell me they weren’t coming. Don’t use the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Twin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It don’t balance correctly after being installed properly..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn’t work in my space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can only be installed by fastening to studs. If the studs aren’t exactly where you want to position the TV, this is useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rockfish full mption

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible it won't support the weight of a 48" tv. The position angle is always down.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hello there,

      Thank you so much for providing us with your review on this Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs - Black, it pains me to hear that you the our product is not working as it should. I can assure you that this is not normal and it needs to be looked at. Please contact us at Rocketfish at 800-620-2790 so that you can receive the proper help you need.

      Rocketfish Support
      Louise
      www.rocketfishproducts.com/support BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Missing items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have all the parts gave me a refurbished equipment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get it trust me doesn’t work at all left the tv crooked 

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the screws where missing and it show being certified product ia great but i bought an open box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nanotv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to use.on metal studs. Tech missed the fact thst we jad metal studs.in the walls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boo! Was sold already and had missing hardware with some hardware in a ziploc bag. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Practical device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wall mount since I can get behind the TV if I have to.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi 4KTelevisionset,

      Thanks for taking the time and effort to leave a review our Rocketfish™ - Full-Motion TV Wall Mount for Most 40" - 75" TVs - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Kind regards,
      Lisa
      Rocketfish Products
      Please visit https://www.rocketfishproducts.com BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    No show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one came to my house for the install. Not professional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very overpriced and not worth it plenty of better mounts that are way cheaper........

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rocketfish wall mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy for 75' Sony 900 returned dont know if it was defective, won't buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We dis not try to install until recent;y and found was not adjustable to the size of our TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this item. Could not keep the TV straight.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Tighten the tension knob to prevent unwanted movement. BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Lousy workmanship

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy installation. Geek squad installed it crooked on the wall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never put up because it wasn’t recommended above my fireplace.

    I would recommend this to a friend