Customer Ratings & Reviews
- Model:
- RF-HTMT15
- |
- SKU:
- 6528134
Customer reviews
Rating 4.8 out of 5 stars with 333 reviews
(333 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Tilting TV Wall Mount for its ease of use and overall performance as a stationary mount. Many find the installation process straightforward, appreciate the affordable price, and enjoy the tilting feature. While the mount generally receives positive feedback, a few customers wished for a swing-out option.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
TV Mount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new mount fits our TV perfectly in our bedroom.
I would recommend this to a friendRated 1 out of 5 stars
not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mount does not secure the TV to the mount and a good bump by a person or object will send the TV to the floor.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Piper,
Thank you very much for taking the time to review our Rocketfish™ - Tilting TV Wall Mount for Most 32"-55" TVs - Black . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Rocket fish Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Geek Squad service is less than poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would be happy to review the item, however it is still in the box waiting for the Geek Squad installation. I've waited nearly a month.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback, Melissa. We understand your frustration with the delay in your Geek Squad installation. We apologize for any inconvenience this may have caused. We value your patience and are committed to resolving this issue promptly. Please contact our Rocketfish customer support team (1-800-620-2790) to address any concerns. - Mae | Rocketfish Support
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very robust in its design. Only two lag bolts and cannot be used on a wall with studs 24” on center. The Beat Buy Basics TV mounts are a better value and better construction.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi EPJLM! I'm sorry to hear that you found the Rocketfish™ TV wall mount lacking in robustness and unable to be used on a wall with studs 24” on center. Your feedback is important to us and we will take it into consideration when evaluating our product offerings. Rest assured, we want to make things right for you and offer assistance covered by the manufacturer's warranty. Please don't hesitate to call 1-800-620-2790 for further support. JC | Rocketfish Support  https://www.bestbuy.com/site/rocketfish-tilting-tv-wall-mount-for-most-32-55-tvs-black/6528134.p?skuId=6528134
Rated 1 out of 5 stars
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You guys just rolling around us We didn’t got this stand or refund money from last month it’s is so poor service for the shop ☹️
No, I would not recommend this to a friendRated 1 out of 5 stars
Limited adjustment and cramped
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t aware how limited the adjustability was for this product. Also it is cramped for adjustment room and mounting or dismounting or room for plug
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi FrankC,
Thanks for taking the time and effort to leave a review with our Rocketfish™ - Tilting TV Wall Mount for Most 32"-55" TVs - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Rocketfish Products
Lisa
https://www.rocketfishproducts.com
Rated 1 out of 5 stars
TV mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad that came  to hang TV said the mount would not work. They have in their truck a different one that would work, of course, which was more expensive. However, I am glad they changed rather than trying to use one that would not work properly.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi DeeK,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - Tilting TV Wall Mount for Most 32"-55" TVs - Black (RF-HTMT15). We're very sorry to read that the wall mount did not work for your TV. If you have any inquiry, please do not hesitate to contact us via email or contact our customer service at 1-(800)-620-2790, Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Rocketfish Support
www.rocketfishproducts.com
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Easy Installation & Great Angle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tilt Wall Stand worked Perfectly and Easy to Install
I would recommend this to a friend - Pros mentioned:Tilt
Rated 5 out of 5 stars
Titlting a plus!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tilting, swiveling option really helpful for my office. Again, installation, admittedly by a pro, was smooth.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
TV mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Assembled quickly and easily. Would purchase again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Tilting Wall mount for tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, as expected, and was easy to install.
I would recommend this to a friend Rated 5 out of 5 stars
Mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Very stable lovr the choice i picked.
I would recommend this to a friendRated 5 out of 5 stars
Excellent part
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good part and is very helpful, you can see the tv better with this.
I would recommend this to a friend















