Customer Ratings & Reviews
- Model:
- RF-HTMT15
- SKU:
- 6528134
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Tilting TV Wall Mount for its ease of use and overall performance. Users appreciate the straightforward installation process and how well the mount functions for their needs. The product's adjustability, tilting feature, and compatibility with various TV sizes also receive positive feedback. Finally, the affordable price point makes it an attractive option for buyers.
This summary was generated by AI based on customer reviews.
A Best Buy debacle....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a 55 inch LG OLED TV along with this wall mount and the installation package on the same order. The TV arrived, the installation crew arrived but no mount until later that day. Had to reschedule the installation for another day as the Lake Forrest, Ca Best Buy really dropped the ball on this one.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for sharing your experience with us. We apologize for the inconvenience and delay in delivering the wall mount for your LG OLED TV. We are disappointed to hear that our Lake Forrest, Ca Best Buy location did not meet your expectations in this instance. We appreciate your feedback and will use it to improve our services in the future. Thank you for your patience and understanding. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-tilting-tv-wall-mount-for-most-32-55-tvs-black/6528134.p?skuId=6528134
Bracket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bracket needed several adjustments once tv was hung. The bracket showed level with a level prior to placing tv on. Seemed over priced.
No, I would not recommend this to a friendTV Wall Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was not needed. It was returned for credit.
I would recommend this to a friendMount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a hustle to pull your TV from the wall. You will need at least two people for even a smaller tv.
I would recommend this to a friendTv mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Needs more space for plugs as it is too flush to the wall.
No, I would not recommend this to a friendWall mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served its purpose Could give a lower price when bought with a tv
I would recommend this to a friendTV Mount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new mount fits our TV perfectly in our bedroom.
I would recommend this to a friendnot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mount does not secure the TV to the mount and a good bump by a person or object will send the TV to the floor.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi Piper,
Thank you very much for taking the time to review our Rocketfish™ - Tilting TV Wall Mount for Most 32"-55" TVs - Black . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Rocket fish Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
No use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't need it... Already a t v mountain was already existed
No, I would not recommend this to a friendGeek Squad service is less than poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would be happy to review the item, however it is still in the box waiting for the Geek Squad installation. I've waited nearly a month.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback, Melissa. We understand your frustration with the delay in your Geek Squad installation. We apologize for any inconvenience this may have caused. We value your patience and are committed to resolving this issue promptly. Please contact our Rocketfish customer support team (1-800-620-2790) to address any concerns. - Mae | Rocketfish Support
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very robust in its design. Only two lag bolts and cannot be used on a wall with studs 24” on center. The Beat Buy Basics TV mounts are a better value and better construction.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi EPJLM! I'm sorry to hear that you found the Rocketfish™ TV wall mount lacking in robustness and unable to be used on a wall with studs 24” on center. Your feedback is important to us and we will take it into consideration when evaluating our product offerings. Rest assured, we want to make things right for you and offer assistance covered by the manufacturer's warranty. Please don't hesitate to call 1-800-620-2790 for further support. JC | Rocketfish Support https://www.bestbuy.com/site/rocketfish-tilting-tv-wall-mount-for-most-32-55-tvs-black/6528134.p?skuId=6528134
Limited adjustment and cramped
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t aware how limited the adjustability was for this product. Also it is cramped for adjustment room and mounting or dismounting or room for plug
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi FrankC,
Thanks for taking the time and effort to leave a review with our Rocketfish™ - Tilting TV Wall Mount for Most 32"-55" TVs - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Rocketfish Products
Lisa
https://www.rocketfishproducts.com
TV mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad that came  to hang TV said the mount would not work. They have in their truck a different one that would work, of course, which was more expensive. However, I am glad they changed rather than trying to use one that would not work properly.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi DeeK,
Thanks for taking the time and effort to leave a review about our Rocketfish™ - Tilting TV Wall Mount for Most 32"-55" TVs - Black (RF-HTMT15). We're very sorry to read that the wall mount did not work for your TV. If you have any inquiry, please do not hesitate to contact us via email or contact our customer service at 1-(800)-620-2790, Monday to Saturday 8am - 9pm CST for further assistance.
Shai | Rocketfish Support
www.rocketfishproducts.com
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You guys just rolling around us We didn’t got this stand or refund money from last month it’s is so poor service for the shop ☹️
No, I would not recommend this to a friendRocket fish Tv Mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Rocketfish tilting TV wall mount has been a great addition to my setup. It holds my TV securely, was straightforward to install, and the tilt feature helps me get the perfect viewing angle every time. I’m really happy with how it’s improved my space.”
I would recommend this to a friend- Pros mentioned:Ease of use
Very good TV wall mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wall mount for my SONY. Quick and easy to install.
I would recommend this to a friend Excellent Product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Quality! I bought three (one for each of my TVs), and it has been the best investment I've made, aside from my TVs.
I would recommend this to a friendawsome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.besttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
I would recommend this to a friendDale A.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems good so far - only had it a few days - too early to tell .
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Easy Installation & Great Angle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tilt Wall Stand worked Perfectly and Easy to Install
I would recommend this to a friend