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$771.51

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 9,058 reviews
  • Rated 5 out of 5 stars

    Good but battery performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, runs all the games with little to no trouble, could work on the battery life but it’s first of its kind, looking forward to future models with improved battery performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device. Little difficult to navigate windows

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a steam deck before I purchased the Rog Ally Z1 Extreme. The device and game performance is 5 star but Windows is a little difficult to navigate (especially with the automatic mouse mode not working properly). The Armory Crate software has been getting better but still not as easy as SteamOS is for the steam deck. Once Asus releases AFMF drivers, the Rog Ally Z1 Extreme should be an absolutely amazing machine (AMD's version of Nvidia Frame Generation). I did have a MicroSD card die, but that may be because it was a low quality drive. Testing with a high quality Sandisk and has been fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful handheld device. Setup can be tricky and some things are a bit finicky but overall, it plays all my games I want to play at reasonable settings with a gorgeous screen, great sound and meh battery life (though that doesn’t bother me at all). I’ve had zero issues since I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great handheld could be better though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product AAA games in the palm of my hands. They could have doubled the ram and had a better battery and larger storage option on purchase but all in all I love my ally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This device is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device. The only issue is the storage and battery. I upgraded the storage to a 2TB ssd and it’s amazing. When looking at this product please know this isn’t a console it’s a computer and for a handheld computer it’s truly amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, powerful enough depending on games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my little brother, (10) he’s not super familiar with windows but he hasn’t run into any issues yet, had to explain all the areas that he needs to check for updates but other than that it’s really not that difficult. Have not installed any other OS because he uses game pass and it’s nice having every game available to play. Only minor issue is battery, can only play about an hour but for someone young that’s a good thing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good not great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme useful as a mobile computer and gaming system. It just runs a little too hot and doesnt hold charge long enough for me to give 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pc handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is the best, i absolutely love it. I built my own pc around feb this year and eventually it stopped allowing me to play games, then the Ally came out and its amazing. The graphics is very nice, its fast. The battery dies fast but i usually keep it plugged in if im gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall really great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Ally is really cool. It plays game surprisingly well, and is super versatile being a windows pc. Just wish the battery was like 50% better, but it's still a great device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you have a steam deck youre still winning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally has alot of specs that look better on paper but when you are using the device the cons start to show. The steam deck is a much more comfortable device its very apparent when picking up one device and then the other. The rog just seems like looks was more focused on than the actual hand-fit of the device. Battery life on rog ally is terrible. Be prepared to always be plugged in. Could be due to windows. The steam deck is easily getting 50% more battery while gaming. Steam os is great and hopefully we can get it on ally soon. If you have a steam deck KEEP it and if you want a handheld go for steam deck as the rog ally is still a bit experimental. The steam deck is a more practical device at the moment also being a few hundred cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and flexible gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable and fun gaming machine. It's easy to navigate and use and downloading games is easy. The battery life is fairly short so I typically have to plug it in and occasionally it freezes and I can't exit a game without force closing it but it's a Windows machine so that was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the initial turn on it was rough but after doing the updates and a few weeks later it’s been phenomenal been playing Diablo 4 and I am loving it battery could have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb handheld device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much runs everything I throw at it. I got it when it was on sale for 500$. Worth the purchase. Bought myself an 2230 2tb (130$) and a mod case (32$) (for extra cooling). The battery is the only issue, before you know it you need to charge (time flies when you enjoy something). But with the extra $ I bought a power bank (60$) lol. Almost the price of the ally x in total but... I got double the storage (of Ally x 1 TB) and much faster speed plus I can connect other things with my new power bank. I'd wait for the sale or go straight ally x if this one is not on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best handheld device on market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pr order my ally on announcement day. Best handheld gaming rig by far. I do not own a steam deck, I did not like steams software (personal reasons) and they launched with terrible specs. I do own backbone and Cloud system. The Ally has solved many problems I’ve had over the years trying to get “mobile” PC gaming. ROG Ally is awesome. My two issues why not 5* as everyone else, battery life, however I knew going into and will be connected to a wall most of the time with my 9’ foot cable. Second, RAM. Why oh why ASUS did you not put 32gb or allow upgrade. 16gb too low for gaming and experience crashing due to other systems not having enough RAM. All in all, happy to see the bar set decently High, for other competitors.. give us more RAM and upgradable analog sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is amazing handheld device that can play variety of games on the go and keep them look amazing. The screen is absolutely gorgeous. Performance of this thing is crazy and its the only handheld device with vrr, which in my opinion is absolute must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the steam deck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is amazing. The speakers are loud and very clear. The OS is windows so don’t expect perfection since we’ll it’s windows OS. Battery life is so-so really depends what you’re playing. Also, if you put an sd card in it there’s a set up process so go to YouTube and find tutorials.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied but would get a gaming laptop or PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent handheld, I can play GTA 4 and 5 with RagePluginHook/with Mods, Hogwarts Legacy, WarHammer Space Marine 2, any Assassin’s Creed, Red Dead 2, etc. You get my point, only complaint is the battery, if its going to be advertised as something portable or “on the run” it should have that battery for that duration of use, it’s more about honesty because it is a handheld at the end of the day and I never had any strong expectations for the battery.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nadeem C,

      Thank you for sharing your experience with the ASUS ROG Ally. We're pleased to hear it's performing well across a range of demanding titles. We understand your concern regarding battery life, especially for a device built with portability in mind, and we’ll be sure to pass your feedback along to our product team for further review.

      To help improve battery performance, we recommend reviewing the steps in our troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0604" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    The hand held king

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb gaming experience. Playing triple A games on the go is a blessing. I have a very busy schedule so the only way I can game sometimes is on a portable device. It’s more than worth the asking price. Phenomenal display, great refresh rate, armory crate is pretty awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase and it was like brand new.... absolutely love it... works great with steam

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will destroy micro sd cards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cook micro sd cards, making so they may get stuck in the console or melt in the console. Game play wise hasn't said no to any game i have played on it.

    I would recommend this to a friend