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Customer Ratings & Reviews

$767.27

Customer reviews

Rating 4.4 out of 5 stars with 9044 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 9,044 reviews
  • Rated 5 out of 5 stars

    Worth it on sale!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Steam Deck OLED this for me is a much better device. It is basically a small laptop/tablet. I have no worries of games not being compatible, No fiddling or workarounds. Windows is much more familiar than Linux for the majority of users as well. Storage is enough as well, just manage your games, I don't play that many at once, just select few or I would lose focus. You can always upgrade the internal storage. The SD card problem is a thing but I am fine with it, Asus gave an extra year pf warranty by registering the device. 36 months total! I will just use the SD slot sparingly or not at all. I can move items via the USB-C option or wirelessly. Also, you can use One Drive or other similar cloud option to work with files. All in all, this is a great device but only if you get it on sale, not the full retail price of 600-700ish. It may go down in price permanently with the competitors coming out with new devices. You could definitely give it a try first and see if it fits your likes and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase rog ally because i can play my Xbox games online anywhere anytime when i go on long road trips and i differently recommend you guys to get one. This thing run amazing and also super fast.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quite the power!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was probably the worst gaming hand held to use. After 3 days worth of updates, it became quite usable and fun to play games on. Around 4 campaign missions of Halo worth of battery life. Fun to use during break or on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ROG Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device for playing on the go whatever title you throw at it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent handheld gaming system/computer. Im still learning and adjusting on how to use it. Nice to be able to play games from steam, ea, epic, and more. Battery life is ok, but if youre running a bigger game it will drain it fast and also heat up. The sound it outputs is really nice, a lot better than i would have expected! For being my first handheld pc, i think i got my moneys worth. But i think that some improvements could definitely be made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld gameing device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best handheld gaming devices i have ever own, this is a must buy for anyone who likes to game on the go, you can play both steam and xbox games well worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Good! But I’d rather take a PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was lightweight, the buttons felt nice to price, it wasn’t very loud like a ps4, and the speakers were nice. Windows ran really well when it came to using the web. However, the touch screen isn’t the best as I often had to keep spamming certain applications for them to even star loading. As someone who has played with a controller their entire life, the feeling of having my hands stretched out so much did feel odd, but that’s not the consoles fault.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device not so much battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on the go! Definitely sucks that to be able to use top performance you have to sacrifice the battery life.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Laptop With Joysticks :)

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not your average handheld console. People who are used to playing switch or the steam deck are gonna have a hard time getting used to this, but if you know how to use a windows laptop or ever used a pc use it like a laptop with controllers. You can use this to play Vr games or Nintendo games if you want you just have to download emulatros. But get ready to update this thing for 6 hours because you have to first update windows, then update the bios, then update the armory crate then you are good to start using this. After this any game you throw at it it will run as long as you play around with the settings and the performance. I have been draming like a device like this since a kid a gaming console where u can play whichever games wherever whenever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it for Genshin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this juat so I could play Genshin. It plays flawlessly. Also bought an external battery since battery life isnt great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job Asus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. The screen pops. The controls are responsive, although a bit clicky. The joysticks have a great feel to them. The triggers are nothing to praise, they are good quality, but ordinary. As of now this system has 1 issue. SD CARDS. The 512GB of storage fills quickly. I purchased an SD card to expand my storage, and it stopped working after 5 minutes. The SD card will over heat and fail. To expand storage, get a bigger 2230 nvme. It takes less than 10 minutes to swap it, and about half an hour to restore your system using asus cloud service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable gaming setup for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this thing does it all! I was seriously impressed at how well games run on the Ally. Everything from RDR2 to Hogwarts legacy have all run super smooth. Pair this with a good docking station, a wireless keyboard, and a good controller this portable gaming console can do everything you need it to, plus more with its windows 11 built in. I will reccomend a larger micro sd card if you plan on downloading a lot of games, or upgrade the ssd to the 1tb or 2tb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally beats every handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally. It works perfect. Plays all my Blizzard, Steam, and EA games. Plays Diablo 4 with zero problems. Short battery life. Make sure you get a powerful car charger if you are going to play it on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can run any game at a stable 30-60 FPS. I played through the entirety of RDR2 and never went under 30, sometimes hitting 60. Incredible. Battery life is the only negative, but that was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy to do at Best price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it’s Amazing! You can play games wherever you want, don’t need to get plug in a wall because its portable and light to bring it, this game console is the best buy in Best Buy thanks to the great price here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has a ton of power inside of it and has great performance for many games that I’ve tired. In my opinion it’s the best way to get games in the go with having a laptop or a giant desktop with yiu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld, can do GamePass and Steam natively

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the weight and sleekness compared to the Steam Deck. The screen also is where this item shines. Don’t expect this to be a console; Limit your expectations and understand this is meant to be a portable handheld! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and love the game play. Can get hot if you’re not letting the air flow. It’s a handheld pc so it’s awesome. Photo is compared with a switch light. Much bigger screen yet not heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two years and still going strong

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my Ally for two years now and haven't looked back. I had really debated a Steam Deck at the time but love the fact that I can easily play across services including Steam, Epic, GOG, and more without having to hack or bypass anything. Only issue I had was the memory card slot was bad and ASUS quickly fixed that for free with no issues. Great, powerful device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy for portable console lovers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving four stars in terms of battery life and buying open box. They literally dropped the price by $100 3 hours after I had bought mine. However they were nice enough to return the difference. The system is amazing , the ease of use and button mapping. The led color changing lights are nice at night. The screen is amazing. I actually put this over the steam deck I have. I don’t mind always having it plugged in. But if you’re the one to have an outlet by you all the time. I’d get the steam deck.

    I would recommend this to a friend