Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 10141861
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Nice idea, but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This idea behind this device is pretty interesting, but the actual functionality of it is not very user friendly. I’m pretty good with tech, but I had such a hard time figuring out how to use this thing. It’s a miniature handheld computer, but unless you use your fingers to just tap on the screen, the “mouse and keyboard” input is hard to use. As for the software? I downloaded multiple things to it (like Steam & Battle.net) and almost none of the games I tried playing were actually playable. The ONLY one that was remotely okay to play was Diablo IV, but that’s available on every console and does not justify buying a $700 handheld console.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lirici,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.
We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0465" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Game compatibility
Rog Ally Asus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this handheld its been the one of the best gaming experience on this device
I would recommend this to a friend - Pros mentioned:Portability
very good little device
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a great little device where I can play my game on the go
I would recommend this to a friend Decent hardware on top of Windows
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my unit has been good, my issues have been software based with Windows.
I would recommend this to a friend- Pros mentioned:Portability
worth the investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth graphics, easy use, portability is huge. Next level handheld gaming has arrived.
I would recommend this to a friend - Pros mentioned:Screen quality
Asus rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is good n rugged for personal use and I would recommend it for someone else
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first handheld pc and very satisfied with the level of performance of Rog ally
I would recommend this to a friend - Pros mentioned:Overall performance
ASUS ROG ALLY pre order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of tech if you know how to use it. literally can do anything you want it to!
I would recommend this to a friend - Pros mentioned:Overall performance
Fun handheld!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device - works great! Had trouble connecting to my tv tho
I would recommend this to a friend - Pros mentioned:Overall performance
Best hand held gaming system!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and I can play all my pc games away from home!
I would recommend this to a friend Just get it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system runs great, I upgraded the SSD and now have a huge library of games at my disposal. It runs windows so some things usually run a bit better after a few updates which I am okay with it. This system isn't perfect but with time, it will get there. Many people are complaining about the minor things, but ignore them, this thing does what it is supposed to do. Get it, enjoy it, and don't look back.
I would recommend this to a friend- Pros mentioned:Overall performance
ASUS is one of the best handhelds out there
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking love this handheld beats almost any other out there
I would recommend this to a friend - Pros mentioned:Overall performance
BEST HANHELD GAMING PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is way better than my steam deck!!! Ive been playing it nonstop since day one!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Loveing it so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, great little handheld computer.
I would recommend this to a friend Power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful for being a handheld, enjoying halo, gears, fallout and much more to try.
I would recommend this to a friend- Pros mentioned:Overall performance
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very in depth great console very easy setup and has nice gameplay
I would recommend this to a friend Worth the frustration!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your a first time PC player this could be a bit frustrating. By now there is plenty of videos on setting up your Ally without any trouble so you should be fine. Im coming from console, and this thing is so fun! You can play from anywhere and being able to play any game you want is amazing! Love my Ally!
I would recommend this to a friend- Pros mentioned:Overall performance
The best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing juz what I needed Windows 11 and a gaming center allgood in the hood
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect out of the box!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great have been using it daily for a month with no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing definitely a product well worth the price
I would recommend this to a friend