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$771.46

Customer reviews

Rating 4.4 out of 5 stars with 9054 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 9,054 reviews
  • Rated 4 out of 5 stars

    Hand-held PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life a litle short about 4ish hours of run time it work perfect for my trip being able to run steam or xbox not a bad litlte rig the only problems ive run into that some times it powers off for no reason at first i thought i was me accidentally hitting the power button but i was in the middle of a movie when it just turned off after a few up dates ive haven't had that problem so it a nice little rig

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still a surprisingly powerful device. It can run all older games without any compromise, newer games can run with higher fps with some graphic downgrades. It is amazing to be able to play PC games while not being tied to the desk. Navigating windows using a relatively small screen and touch controls sometimes is pretty cumbersome. Some ui elements sometimes do not display correctly or are beyond the screen limits. The main downside is battery life. It lasts a little over an hour when using full power of its hardware. You can get around 2-3 hours with reduced settings. This problem is solved with a good power bank, which can double the runtime of this device. Another issue is I guess you could call quality control. Right speaker has an intermittent issue of working at a reduced volume, which started happening from almost the day of the purchase. Software updates could not fix the problem. These devices also have problems with memory cards and card readers, since they fail at a high rate because of overheating due to poor placement. I discovered that my card reader did not work few months after the purchase, when I decided to expand the storage. Currently my ally is in service to address these two issues, hopefully it will come out fixed. Turnover time is up to 4 weeks, so keep that in mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Capable device for the money but SD reader broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy device to own. I use it frequently as a mobile computer with keyboard and mouse accessories. Gaming on this is convenient and sufficient in performance depending on your settings and the type of game played. I use remote streaming play features with steam on my desktop computer and it works well. The one negative feedback is that my devices and card reader stopped working like many others having experienced, there are no real solutions and warranty repair is your only option, however it could happen again and again. I decided to purchase a USB split dongle so I can use a portable SSD to store extra games while playing and charging.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WilsonD,

      Thank you for sharing your experience with the ROG Ally. We're glad to hear it's been a reliable and versatile device for mobile computing and remote gaming. However, we sincerely apologize for the issue you've encountered with the card reader and connected devices. We understand how frustrating recurring hardware problems can be, and we want you to know that your feedback will be passed along to our product team for further evaluation.

      To help address the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0616" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Rated 5 out of 5 stars

    Great Handheld Gaming PC with perks of Window11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device is a beast. its very nice as it acts as a portable PC as well to hook to the TV for on the go travel entertainment. e.g. great when you are at a hotel and want to hook this up to watch a movie or youtube. the build quality is study and good. the size is perfect, not as bulky as the steam deck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy I decided to purchase this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a gaming pc before, but I've always wanted to. I watched a couple reviews and noticed it was on sale, so I couldn't help myself. It blew me away with the speed and ease of use. I never buy myself anything nice, but I'm so happy I gave in and took the chance. I'm messing around on it every chance I get. The only downside I can find, would be the battery life. Luckily, I do most of my gaming at home so it isnt much of an issue because I can just plug it in (it even runs better when plugged in anyways). Overall, this has been an awesome gift for myself, not to mention the purchase even came with a couple gifts with the system (carrying case, game pass trial, and crunchy roll trial). Glad to finally be a part of the PC Gaming Community.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but not functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding this and playing AAA PC games on such a small device feels like you are using technology from the future. However, the compromises you have to make as a user to get a good experience cancels out any of the wow factor. The only way I got my games to run at a tolerable framerate was setting the resolution to 720p and there is no way the Ally can run a AAA title at 120Hz, regardless of settings. This completely defeats the purpose of featuring a 1080p screen at that framerate imo. The battery burns super quickly and I couldn't get more than 90 minutes out of it off the charger. Windows is not meant to be run on such a small screen and being someone with bigger hands, I really struggled to select options on smaller menus. Steam Big Picture mode works okay, but would really prefer to have a dedicated OS to handle this. 512 GB native storage is insanely limited in 2023 and the SD Card barely works. Windows 11 sucks on a PC but ESPECIALLY on this tiny screen and ASUS software is super janky. This device is certainly an indicator of the direction that PC gaming can go, but it's way too early for me to adopt and take it seriously to replace my gaming PC.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing portable pc for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. I had recently sold my acer nitro 5 laptop due to the fact it could no longer handle triple a games. The ally on the other hand seems to handle those games flawlessly. The screen is bright and very vivive, speakers have great and crisp quality sound and the gameplay is mostly flawless. Initial set up was somewhat time consuming due to the many settings and configurations in windows and steam etc. However not that my ally is set up and all my Games are installed it is by far one of the superior handheld gaming experiences ive ever had. Keep or up asus!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is what i have been looking for in a handheld pc for a long time. I have been been using the ally since its release. The performance is great runs most games at medium to low at high fps. The 120hz screen is fantastic even though you can't get the full 120 in games you usually get around 80-90 in most AAA titles. The controls are great no issues with button stick and thumb sticks are really nice and quite conpareble to a ps5 or xbox controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Performance and Price (Steam Deck Owner)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance: Pickup day 1, loaded Diablo 4 (70+ fps @19W manual, 720p, medium FSR Performance, 100+ fps on turbo) runs buttery smooth. I also tested other games like with solid fps CyberPunk 2077, Street Fighter 6 and Lost Ark. The performance is great and it run extremely quite especially compared to other devices. Comfort: Overall good comfort for long play sessions. It’s size and weight are well balanced and it has a premium feel compared to the steam deck. The analog sticks were surprisingly great given how loose they initially feel. Buttons and triggers feel great and the rumble works really well. Speakers: Asus knock it out of the park with the audio on this one with Dolby atoms the speakers sound amazing, better than most gaming Laptops I’ve owned. They get really load, 50% volume is plenty and with my IEMs 40% volume. My best comparison for these speakers would be like experiencing the difference between a standard windows laptop and a MacBook Pro. Microphone: I test the microphone using discord and they are also top notch, and according to those I test with sounds like high quality gaming headphone mic. One caveat is you may need to adjust a setting in Armory Crate to get them sounding this good. Armory Crate -> Settings -> Audio -> Microphone Modes (on) -> check Cardioid Mode Conclusion: All wasn’t great I ran into an issue with LB button always firing/not registering input, this was intermittent and mainly noticed outside of games. For this reason I’m returning the current unit and ordered a new one. TLDR: Overall, barring the minor issue I encountered with LB a great device well with the price. Most comparable handhelds are closer to $1k with poor support and long waiting periods for crowdfunding campaigns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ROG Ally-Up!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Rog Ally is taking handheld computer gaming to the next level. I am enjoying myseld taking many of my games on the go, no matter what store they are linked to. Steam, EpicGames, Ubisoft Connect, EA, and GoG, the Ally is very capable at playinh any game at 1080p at low settings. With that said, the only downside to the Ally is its battery life, which can last a good hour and half or so. In any case, I hope the Ally forces Steam to mKe revolutionary improvements to the Deck. As an owner of both devices, the Ally is currently beimg used the most. Great buy overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best handheld system that I ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs Windows so it is buggy sometimes. But overall it is the best. Good performance, outstanding capacity, stunning screen. Battery is my only complaint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tiny Powerful Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games incredibly well while plugged in and games graphics hold up when only on battery as well. I definitely agree with other reviews saying that the SD card slot is not ideal as it does get quite hot in that area. I would recommend buying an SSD upgrade but has space for plenty of games without. It is basically a tiny fully functioning windows PC

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great device for portable PC gaming

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and refresh rate, pretty much every game and emulator I have thrown at it has worked with little to no issues. Sure, the battery life is on the shorter side, but being able to get two to three hours of gaming out of it, depending on the game of course, is more than enough for someone who can only get an hour or two of gaming in before going about their day. For a newcomer to the PC handheld scene, it does the job pretty well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Boaty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Good handheld for starters. Z1extreme with 16gb ram is a step in the right direction. Decent screen. Loud speakers. All around big boaty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this device .I have a steam deck also but im really enjoying the rog ally.If your not computer savvy just look up videos i know this can put some people off, this device is not plug and play. You have to tinker a bit with it.The screen looks great performance is good im hopping with some more updated we see a bit more performance out of it thats the problem with pc gaming we are always looking for more performance lol chasing that fps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Multifunctional Handheld Gaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a handheld that is a good competitor to the Steam Deck but not tied down to one gaming service. This is essentially a good handheld windows 11 gaming device that can be used for steam, Xbox, epic, etc. I am thrilled with it and its flexibility; wish battery life was a bit better but can’t have it all. It’s relatively light for the power and battery life that it comes with and those who dive in won’t be disapponted .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much power in the palm of your hand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a pleasure to use. I went ahead and got a new 1tb sabrent 2230 m.2 ssd in it, and ASUS's cloud recovery in the bios makes the reinstallation of windows very easy. The buttons are very satisfying to press? And i find the sticks light resistance comfortable, although i can see why many people complain about it. Basically a switch analog with a much taller stick so the resistance is reduced greatly due to the added leverage. The rgb rings around the stucks are also very nice and look great. The screen is also very color accurate, and was the main reason i got it over the steam deck. Its gorilla glass victis and has an anti glare treatment so a screen protector is optional, although i still installed one for peace of mind even though it negate the antiglare. The form factor fits my hands nicely, although im sure the larger grips of the steam deck are much more comfortable. Many people complain about windows and the headaches it brings, but i think the extra functionality it brings far out weighs it, although im just familiar with windows. The only downside for this device really is the multiple platforms that updates exist. You need to update within armoury crate, myASUS, and the windows update within settings. But once its all setup and ready, its a dream to use. Also the battery life leaves a lot to be desired but im usually near an outlet and have a 100w battery bank. Its a trade off for this much power. An annoyance is a lack of third party accessories like cases and grips and stuff like that. As far as performance goes, I get around 50 fps in cyberpunk at 720p and FSR enabled, and a smooth 60 in tekken, street fighter, nier automata, and many other games at 1080p. Once u have games playing, its a dream of device. Word of caution, the sd card reader is right on top of the heatsink. Many people have reported corrupted SD cards and inoperable readers as a result of use. The official state from asus is that its due to heat, but some have reported its still happening even after the bios update that adjusted fan curves to address the problem. I upgraded my ssd and plan on not using the sd card reader. A 1 tb ssd is cheaper than the fast sd cards ( the extreme slass cards are the only ones id recommend if u have to use sd cards ). This device has been great to use and ive been having a lot of fun with it. I hope this review helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perspective from a hardcore vs casual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People will question between the Steam Deck and Asus Rog Ally. Easy to put it, a Steam Deck is a console and a Rog Ally is full windows machine. I'll admit if you're not use to efficiently optimizing the Rog Ally from windows bloatware(MS teams - running apps in task manager, knowing what drivers to get), you'll be frustrated. You'll need to put in the effort in it, to get the most out of it unlike the Nintendo Switch or Steam Deck. However, once you tinkered the Rog Ally the performance is amazing! I play a lot of single-player games. There are 3 modes - low, performance, & turbo. I always try to use low-power mode and try to get 60fps so I get longer battery life. Dark souls 3 60fps at 900p medium settings. Lies of P 55fps at 900p but in performance mode 120fps! Cyberpunk -all low settings - fsr2 turned on - 900p = 50fps. I usually don't use turbo mode because it sounds like a jet engine and it'll drain my battery but I can bet it'll get me more fps. Pros - Great specs! Z1 extreme is comparable to a GTX 1650/1060 or ps4. Has built-in AMD FSR and AMD RIS that can be used anywhere. Its pretty much making the image sharper and upscaling it. Why is this good? Because not all games used upscaling or image sharpening enhancement. However, if a game supports a better FSR like 2 and soon 3, definitely use that for best image and fps. You are the admin. Download whatever you want. Epic game store or xbox game pass. Download wii u emulators to play Zelda. Cons - People will either love and hate the feel of the Asus Rog. I think its trash. Holding it for awhile will numb my palms. Get a case from like Skull & Co. it will even the playing field with the Steam deck. Staying up to date with drivers or bios on community updates. It can be a hassle for many and at times these updates will take away fps. Pretty much do at your own risk or wait and see from the community. - Recommend RogAlly reddit. I have recency bias. I'll admit it and it's early for me to run into SD issues. I have a cheap 32gb sd card inserted with some PS2 roms. Let's see if it'll fry it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An untamed beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this device so far however I do have concerns with the hardware issues that are circulating, thankfully I don't have any of them so far. I had a steam deck and sold it a few days after and haven't missed it ever since. This device is more powerful, lighter, screen is better. They're so many things that are better than the SD. I don't have a gaming PC anymore so this is a must have for ppl wanting to get back into pc gaming or emulation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing. I have played every single game that i want from indie to AAA titles flawlessly. This is definitely a PC experience in a handheld. Do not think this is a console experience that is easy to navigate. It definitely needs tinkering but as a long time PC user its expected. As of now 7/22/23 it has a problem with the sd slot overheating and frying, to get around this i have installed a 1tb SSD and stayed away from the sd card slot. I would give it less stars if i ran into this problem but as of now i am completely happy with the device.

    I would recommend this to a friend