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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9004 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 9,004 reviews
  • Rated 5 out of 5 stars

    Truly innovative technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in June and have not regretted the purchase! Based on what I have heard of the Steam Deck, and my experience with this handheld, this is the much better of the two. I have played serveral different AAA games on it and have so far only had problems with a little bit of lag on Hogwarts Legacy. It is highly customizable, and the fingerprint sensor/power button functions extremely well. It takes a moment to get used to switching between the actual desktop when you are in-game, but i haven't experienced any glitches. The speakers are fantastic, and load time is great. There is no deduction in quality when connected to a tv via an HDMI cable. My Xbox and usb controllers connect flawlessly and easily. The only downside is the battery life, which is to be expected because of the amount of power required to run any gaming device. I typically keep mine plugged in while I'm playing anyways. Get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reliable and comfortable Gaming Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a handheld, I knew the 2 most important things were reliability to play games and how comfortable it was to hold, and the ROG hasn't let me down. It just feels right holding in your hands and with the Z1 extreme I haven't had any trouble running games that should be able to run on a handheld. If you're looking to upgrade or even get into handheld gaming this is a great start, and I would recommend this to anyone looking to get a handheld!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly is the best portable console that i ever had, i love it has the best performance and i love the screen and everything about it before the asus rog ally i had a steam deck and i can honestly say that the asus rog ally is way better than the steam deck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold on ROG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. I was on the fence for a while about a handheld PC. Even made a video saying that you should a year before this purchase. I am happy I did. Easy to install SteamOS on and haven't had any real issues. Only had it for less thsn a month makes gaming so convenient. I can game anywhere with this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a windows fan but love the ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m not the biggest windows fan I’ll start with that I’m Apple everything I only use windows at work. So with that being said I really like this product for gaming purposes which is exactly what I personally bought it for not the handheld PC that it’s also capable of. Only complaint I have which I’m sure you’ll hear from everyone that’s purchased the ROG Ally is the battery life, it’s pretty bad if you’re trying to game for more than and hour and a half or two on the go. For me it’s not bad because I rarely don’t have an outlet by me. When I’m on the go I have a battery pack I hook up to and it gives me extra playing time til I get to my destination. I can’t really tell you if all the specs are up to par as that’s a big selling point for it but I can say the screen and game play are beautiful. I also don’t own a steam deck so I couldn’t say if it’s better or not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2016 Laptop Specs in a 2024 World

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device doesn’t hold up to titles that are coming out in the middle of 2024. Consider what you’re purchasing. I originally bought this device full price and I would not have purchased this item if I had known what the “power” of this device actually is. You can absolutely buy a dock or use the power cable with display capability for use of another monitor alongside the rog ally. If you’re looking into emulation, or games on 720p low-medium settings then you’ll have fun. Portably the device lacks extremely, I suppose with a game with RDR2 you’ll get 2-3 hours on 720p low-medium with the wattage cranked up. I couldn’t even imagine many scenarios besides web browsing or ps1 or older emulation. The 512gb the device has in the NVME is okay for someone that has 3 games. It’s a PC so sort of ridiculous they limit you. Personally I have a external HDD I’ll put games I don’t care to play on the go… not that I bring this on the go that much because of the battery life, this does not at all replace my Nintendo switch. For someone who enjoys windows and wants a portable experience, explore the steam deck more, look into laptops or just look at the Legion Go as that device seems similar with a nicer screen.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shane,


      We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.


      On the contrary, lots of satisfied customers, having positive experience using the product, will agree that this game console stands out as a top choice for those seeking a high-performance console that runs Windows, it also has a powerful CPU and GPU for smooth gaming experience, even while playing active-oriented and graphic-intensive games. Also, it has a 1080p 7 inches 120Hz display that makes games look stunning and realistic. Should you need further assistance with the ROG Ally or other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 3 out of 5 stars

    A Slight Miss, But Close.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice the screen, it is excellent. However, upon booting the system up for the first time you will notice little user interfaces that I don't understand how they got past QA. For example, during one of the first pages of setup you are instructed to connect to WiFi, and no on screen prompts or manual in the box tells you how to pull the keyboard up. Searching the web took two seconds to find the obscure button combo, but that is literally in the in the main Windows setup flow. From there, all of the additional software ASUS adds on top of Windows to try to optimize it simply ends up killing battery life and slowing the device down in general. I really wanted to like this device over my Steam Deck due to it's 1080p 120hz screen, but found it hard to get many games to hit those specs consistently without using Radeon FSR (which can quickly tank your resolution and quality to keep frame rates up). I did a side by side with Diablo 4 (Ally running it native and Steam Deck running it through wine+proton+Lutris) and while I could get a slightly better image and framerate on the Ally, the APU was needing to be set on the highest power mode, which would kill the battery in 60-90 minutes easily. I like the idea and look forward to version 2. But currently there are just too many little bugs, excessive ATI/AMD software loaded on top of Windows (which is already bloated itself), very light joysticks with odd dead zones, a mushy d-pad, and speaker support that would bug out from mono to stereo at random times. I was hoping this would be a solid replacement for my Steam Deck, but unfortunately it just falls a little short and the platform is not mature enough yet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CincyGamer,

      We certainly understand your disappointment and the inconvenience this may have caused.



      If Windows, drivers and BIOS are up to date and you are still experiencing isssues with the device, we recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.


      If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Overall a pleasant experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a great device. Battery is the one downfall, but I tend to have the charger by me when using it. Plugged in this thing runs most AAA games decently. Windows can be a headache sometimes unfortunately. I also had a couple issues that required me to send to Asus to repair, but they repaired both times, no cost, and it’s working great. Even installed a 2TB SSD in it very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld PC for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive little machine for the price. Comes with windows 11 so it can do just about what any other pc can do. I got the Z1 processor and its a powerhouse. Can run starfield at 50 fps with a mix of medium and high graphics settings with RSR turned on. Battery doesnt last very long, but its regularly using 15-20 watts of power on the regular setting so its understandable. If you want longer playtime i recommend playing while its plugged in with the provided charger, or buy a beefy powerbank that's capable of charging devices at 65w.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design and comfortable form factor Crisp, vivid 1080p display Powerful dual front firing speakers Armoury Crate functions well as a home launcher Massive range of compatible games Dockable for extra accessory supportPossible to hit a reliable 60fps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very nice way to get into handheld pc gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Rog ally Z1 extreme has been performing well for me. I am able to play from steam, xbox ultimate game pass and Playstation remote play very easily. This handheld is lightweight and fairly quiet with the fans. Docked mode really gives you a portable pc experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its what i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am enjoying the portability of this handheld but like most things theres good and bad aspects. I enjoy how the controls are they are very responsive and premium feeling. The power of the device is amazing for something so small ive played single player games with no problems and battle royales like Apex and fortnite at around 75 fps. Obviously not amazing but i didnt get this device expecting it to play games like my desktop. Overall i do believe it should be around $100 cheaper but my complaints are minimal a month in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best When on Sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love it when you can get it on sale or an Open-box because the original price is just not worth it. Using the product though I must say Im able to play many FPS, and the many hoyoverse games out there. I currently pair this with my lapdock and use this as a laptop replacement and works out great! The only thing i would say they could improve on this is a better battery. I find myself reaching for the charger after 1.5 of using the device when its not docked. Like i mentioned i would recommend if you can get a good price, but i love this thing and use any chance i get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Ally.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and fourth between buying this or the steam deck. I decided onnthe Rog ally. I have had the device i think 2 weeks or so and j cant be happier it plays all the games i want to play and will happily play anything onnthe market today. Cyber punk for reference. I have heard of the issues that bother the device. I haven't experienced any of those problems as of yet. Teething problems with any new product. I also use it on my tv via the ROG dock/plug. Its basically a plug but works great. Give it Go you wont be disappointed. My only issue is battery life. Its not as long when on the go. But i already knew this so doesn't bother me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am seriously enjoying the crap out of this thing. Sure, obviously people are listing its flaws, but its still totally worth it. It runs games like a boss - I dont even mind having to deal with Windows (its not THAT bad, and its FAST), and I dont even mind having to plug it in when the battery gets low (we have to plug in gaming laptops to play them- its no different). My spouse has a Steam Deck and do not like it nearly as much (& this is coming from a Steam fan). The performance difference and the screen resolution difference is noticeable. And the Steam Deck is WAY too huge for my hands!! I am definitely cheering on Asus for the future of this thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im get straight to the point ,I love the Rog Ally very good Traveling companion. My only issue is the battery dies way to quick, like less than 30 minutes at a time. Asus need to work on Extending the battery usage. Other than that I'd recommend this to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its problems, but thats mainly cause of windows. I love how light weight it is. It runs all my games well. Battery life is bad so you need a power bank if you are o the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck in gaming imo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got me this for Father’s Day and it has been perfect for killing time on flights and in down time on vacation. My only complaint is that since it’s windows 11 it has normal windows 11 issues. Easily can replace your pc with how convenient it is. I also have a x17 laptop that hasn’t been games on since I got it because it’s nice to play just laying in bed. It’s a great emulator machine as well if you like classics games and don’t want to hassle with the n64 carts. 9/10 would recommend, battery life isn’t the best but I got an hour and a half time on a low power setting game and had 75% left when that flight landed. Definitely buy a good 30w supply power bank for like $100-150, the $60 ones don’t cut it unless your a light gamer. Also it can run rust at 45fps on setting you normally wouldn’t play at because bush campers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get your hands on one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this being my first foray into actual PC gaming, the Ally really is an awesome device. I’ve started building my PC game library and have enjoyed every second I get to play on it. Love the fact that Xbox and Game Pass work seamlessly with it. Wish PS Remote Play didn’t require an additional controller to work but there are apps to work around that. My two biggest gripes are 1. the color, even clean hands leave oils over time. And 2. The battery life. It’s atrocious! Though i am usually able to plug in close by, its a hassle when youre in the heat of a game and the battery decides to go. Besides tbose i really feel its a great handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up an Open Box deal, (the person changed their minds after purchasing). Its been about a week and I’m loving the Ally. I have a gaming pc, but sometimes I want to lay in bed or play my games on s road trip etc, and this is the perfect device for it. I’m thoroughly enjouing so far. Battery life is about 1 or 1 1/2 hours depending on the game, but I find myself playing with it plugged in for the turbo mode to get the best FPS in certain games. The only gripe I had was the storage, but it was an wasy fix. Bought a 1tb ssd and swapped it out. Took less than 10 minutes to get it done.

    I would recommend this to a friend