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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 9,011 reviews
  • Rated 5 out of 5 stars

    Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld gaming device! Does well with all launchers and runs games with perfection!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is awesome l, my inly complaints are the dead zones in the joy sticks thay took some tweaking to get right and the storage is really low, other than that it can play all aaa games in medium settings, this console shines with older games lkne cod zombies black ops 2 or 3 runs those games max settings smooth.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Asus Rog ally

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue with the Rog ally is battery life and also how warm it gets but that’s not to say that it is one of the most powerful handhelds on the market 120 hertz display full 1080p if your looking for something hand held that can play AAA games at high settings this is what you want.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RobertoC,

      We're sorry to hear about the unfortunate experience you're having with your battery draining. Please allow us to make your experience with ASUS a better one. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0037) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great little device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It was a little rough setting it up and updating it. Once that was done this thing runs everything very well, and quietly. Battery life isn't the best when running AAA games but still a few hours. A nice battery Pack the give 65W really helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea and some wonderful thing but returned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not wait for this item to release. I have an ROG gaming laptop that I absolutely love and have never regretted purchasing. When this was announced I knew I would purchase on day one. The first couple of weeks were great and I loved playing Xbox game pass games as well as PC version of games like Overwatch and League of Legends. As time went on update after update I noticed that things were starting to get a little laggy. It got so bad at one point that I ended up having to factory reset the whole unit to see if starting from scratch would bring back my joy. The unit performed very well overall but over time starting again to lag on certain things. I was never able to achieve close to 120hz frame rate on games. Sound is absolutely incredible. I think this item was a little premature or still has some time to work out the bugs. The concept of it is great and I hope Asus continues to improve this category as I am a big fan. I ended up returning it in the long run due to the issues I faced and that in order to make this perform I would need to add more and more money to it to get anywhere close to my gaming laptop. I would recommend it you don’t have a gaming laptop already and are wanting something that is truly portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows is the Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it so I could play games when I'm away from my main desktop computer. I have a laptop PC I use for non-gaming stuff when away from the desktop, I have a main desktop PC I use for everything, and I use this ROG Ally for games when I'm away from my desktop PC. What can I say? The ROG Ally is awesome. It uses Windows which is the best thing ever. Having Windows means I can play millions of games I can't on any other device. I can play DOS games all the way up to today's games. That's 40+ years of games. I can use the controller in the ROG Ally for DOS games. I can set-up the controller to use for any game. I can use the thumb stick for mouse driven games if I wanted to play any. It's not as good compared to an actual mouse, but all you do is move a cursor around with a thumb stick, it's easy peasy. It's not rocket science. The software that comes with it is easy to use. Windows itself is easy to use. Windows has been around for almost 40 years now. Everyone should know how to use it. The Armour Crate it comes with it also easy to use. It's really great how it put all your games into one place so you can easily start them up. On a bonus plus side, this can also be used for anything, from Photoshop to video editing to anything else. It's not as powerful as a desktop PC can be, but if I ever wanted to use it as desktop PC, I could easily do that. I just plug it into a monitor and add a keyboard and mouse. All of a sudden I have a pretty competent and powerful PC I can use for anything. I didn't buy it for that, but I have that option if I ever wanted to. It's like a small portable PC I can use for literally anything. Really cool device. I'm super happy with it. Experience has been awesome. Windows is the best. Armory Crate is the best. Hardware is top quality. Performance is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave it shot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased both the rog ally and legion go and weeks of testing i gave the latter the shot. Dont get me wrong the rog ally is solid and speedy but not as smooth inbetween gaming and desktop use. also keep in mind it does have its issues such as the sd card possibly failing i didnt want to take that chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally z1 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this and the steam deck and i must say this is way better and stronger. The screen looks great and feels very smooth with the 120hz refresh rate. My only complaint is the battery life isnt too great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Its compact and mobile. Runs every game i could want and also has the versatility of a desktop pc!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun device but wait for the 2nd revision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the past 10 days, I had the chance to test this device, which turned out to be excellent for portable gaming. However, considering the ongoing problems with its SD slot and the unsatisfactory battery life, I would recommend waiting for the next revision before making a purchase.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alej,

      We appreciate your feedback on the ROG Ally and we're sincerely sorry to hear about your disappointment with the product's battery life and the SD card slot. We certainly value your feedback on this matter and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0084" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      ​Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Amazing performance docked and undocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a steam deck and i can easily say that the performance of the ally is amazing, while the battery life isnt as good as the steam deck, i still find myself taking my ally over my steam deck when going on a lengthy trip, and if you have the ally pluged in or docked the performance is far greater than i expected initially especially in 1080p, definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a gaming device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned one and needed a second one for my brother. These things are awesome, and now they're cheaper than ever. I would definitely recommend for a portable PC that's even more powerful than most laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best handheld gaming device for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for $50 more than the top spec steam deck, you're getting so much hardware for your money. a much better screen, higher resolution, higher refresh rate, double the CPU cores, more and newer GPU cores - all this amounts to about 50% more performance when compared to the steam deck. @720p, this thing will get 65-70fps compared to steam deck's 40fps in red dead redemption 2, and 45fps @1080p. if own a steam deck and always wanted more power, this thing is for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally is a great handheld gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally runs my PC games smoothly without any issues. The battery life is short, but I knew that before I bought it. I solved that problem by purchasing a 50000 mAh battery pack. I also knew about the heat issue with the SD card slot, I don’t need to use it so that is not a problem for me. If I want extra space I will upgrade the SSD, instead of using SD cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG Ally is a game-changer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, the ASUS ROG Ally is a game-changer. From the moment I laid hands on this gaming handheld, I knew I was in for an exceptional experience. Its versatility is unmatched, allowing me to access a vast array of games across different platforms seamlessly. Whether I'm diving into Steam classics, exploring Xbox Game Pass gems, or even utilizing cloud gaming services, the ROG Ally handles everything with finesse. The flexibility to switch between handheld mode and connecting to a TV for a larger-than-life gaming session is a game-changer. What's even more impressive is its transformation into a full-fledged gaming PC when paired with the ROG XG mobile eGPU and dock. This feature, supporting a range of peripherals from mouse and keyboard to monitors, adds a whole new dimension to gaming convenience. Performance-wise, the AMD Ryzen Z1 Extreme processor coupled with the brilliant 7-inch 1080p 120Hz touchscreen, featuring AMD FreeSync technology, delivers an immersive and buttery-smooth gaming experience. The intelligent cooling system ensures that even during intense gaming sessions, the device stays cool, allowing for uninterrupted gameplay. In essence, the ROG Ally redefines handheld gaming. It elevates the entire experience, offering power, versatility, and portability without compromise. If you're looking for a handheld gaming device that goes above and beyond, the ASUS ROG Ally is undoubtedly the pinnacle of innovation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Absolutely amazing handheld!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box it can be a little troublesome to get set up but this is an absolutely amazing machine. The only drawback is the limited battery life. Playing on the go, you might want to be close to a power outlet. You can also play around with certain settings to get longer battery life. From playing current AAA games to the classics this thing does it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good littl pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thin, my wife also uses it and enjoys the heck out of it. Fair warning though, battery life isn’t great no matter how you run it. Runs gamepass stuff without an issue, ran remnent 2 and it runs pretty good overall. It’s not going to be running it in high settings but for a current console game to run at 60fps with some tweaking of the settings, can’t complain all in all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit. Very powerfull

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the steam deck and the ROG Ally and what’s great about the ROG is that runs windows and basically you are able to run any game from any PC game service including gamepass, also the touch screen is more responsive than the one on the steam deck. Armory crate is pretty decent but it could be a little more responsive. Also the 15 watts performace is better on the deck but the 25 and 30 watts performaces y amazing, it will devour your battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable gaming computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little computer that you can take with you anywhere. The APU works great, I've played Elden Ring (works on >25W profile), City Skylines, Fallout 4, and Forza Horizon 5, Frostpunk, and Aven. All work great. Screen is wonderful, though I wouldn't recommend you play strategy or city building games on it (use the USB C connector to display it on a bigger screen and use a mouse/keyboard). All the buttons and joysticks work great as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zero to PC Gamer instantly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a Windows guy—you can call me an Apple fanboy if you want, but frankly i have never had any reason to own a PC. It’s a simple fact, however, that Macs are not at all adept at serious gaming. And there has never been anything I’d want to play badly enough to spend over $1,000 on for a bloated hot-air genersting glowing box. So the ASUS ROG Ally is aimed directly at me. I’m a console gamer who wants to play PC titles with decent if not very good performance that gives me the option to connect to a larger screen and whatever peripheral i need. I want something thst takes up zero desktop or floor space because its more likely to be in my backpack than sitting in my apartment. And i want it to just work—i get that its a computer and not handhelfd cartridge-loading mobile gaming device, so my expectations are less than a Steam Deck or a Switch, but i also have no patience for optimizing and tweaking settings and purchasing parts as more experienced gamers go on about with their gaming rigs. Quite simply, the Ally let me have a fairly powerful Windows PC in a nice handheld gaming case, and i have to use my brain to get games on it and play. Easily done. It has made me instantly able to play a galaxy of PC games id never even considered before simply because the price of entry—in dollars and in hassle—was too steep. Now, for about the price of a nice console gaming setup, i can reliably play games sithout taking out a loan or having a resource hog live rent free in my home. If you’re a confident tech person (e.g. know how to install things in Windows) who just couldnt imagine building a dedicated PC for the games you play for fun and not for the sake of testing the limits of your hardware, this may well be the entry point for you.

    I would recommend this to a friend