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Customer reviews

Rating 4.4 out of 5 stars with 9068 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 9,068 reviews
  • Rated 4 out of 5 stars

    Really good if you travel a lot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and powerful enough for lots a good games, great option if you travel or need it on the go… just don’t expect it to be a full blown gaming pc, it does have its limitations, especially batery life if you push it to turbo mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vs Steam Deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between this and the Steam Deck and ultimately decided on this due to the colors, brightness, and resolution. I have since used both and am able to say that this is better than the steam deck in most regards. It is a little more expensive but definitely worth it if you don't want the track pads the steam deck has. That is the only factor the steam deck wins at comparing the two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its powerful beautiful screen. I love that its portable and yet still powerful. Its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hogwarts on the go? No problem. Cyberpunk on the go? No problem. GTA 5 on the go? No problem!! This thing can handle anything!! Buy it now and dont look back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as long as you do your research.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome as long as you understand its limitations. I can play all of my games on it just don't expect 60 fps high settings. First thing is make sure you get all of the updates, YouTube is your friend please watch all the tutorials you can on setting it up my favorites are videos from RetroGame Corp and ETA Prime. Once you have it all setup and games downloaded please use Google to find the best settings per game.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great device with lots of issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off i have had 2 units, the first one killed a brand new 1tb A2 card from Silicon Power(brand) ordered from amazon. The first one would also put the screen in a sleep state that the units screen wouldnt wake from, i could hear the sounds from the games but the screen wouldnt turn back on. Unit 2 has been mostly ok but in the case no pressure on it or anything the entire analog stick cap came off and would not go back on, the only way is to replace it internally. STILL I would like to say as far as gaming power and capability all in all when all is working THIS IS THE BEST GAMING EXPERIENCE EVER even over all of my other more powerful systems, it has the best sound ever in a handheld,best screen quality,the hi def vibration is great, and when you put all of those things together you get a sense filled experience while gaming, that said, I have large hands and the ergonomics could use some work on the next iteration. It feels ok but not great in my opinion.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TechDigital,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0048) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse of a PC. It’s basically a laptop in a handheld form. Windows could be set up a little friendlier to select what you need when in hand held mode vs docked. Just wish it had more RAM and battery life. The left stick was a little loose and I’ve already upgraded the SSD to a 1tb unit. A little awkward in the hand, could be more ergonomic hence my purchase of a grin to fit better in the hand and not cause cramping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been playing with this almost every night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my pre-order for a lenovo legion go got back ordered and I dont regret it one bit. Powerful enough to run most modern games well. Only 2 drawbacks are that the hard drive isn’t that big (upgraded mine to 1tb), and the rog allys have issues with the SD card reader causing them to fail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming device…. Just manage your expectation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did return this since I was able to get the legion Go open box for a $110 less than the original price. But yea…. After updating and some tweaking it was working well. Control game ran with 60+ FPS at 720p with medium settings easily I barely heard the fan go off. It can go up to 1080P but not every game will run at this setting…. The ROG ally software doesn’t compare to the steam deck but I do like it better than the legion go for now. Battery is what you would expect from this type of handheld…. Not very good so keep a Powerbank with you. Sound is the best compared to the legion go and steam deck and I do mean way better!! So if you’re planning on getting one this would be a great time…. Open box items are close to $150 off. Just manage ur expectations though and you will enjoy this wonderful piece of gaming device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Absolutely Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is great though it may not fit your needs. Pros - Windows 11 - Comfortable Design - Runs most games with no issues - Beautiful screen - Quality build - Good customization/power profiles Cons - Windows 11 - Very limited battery life - No good carry case available Meh - Asus launcher software - functional but could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld PC for Diablo 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a handheld PC to play Diablo 4 and it came down to the ROG Ally or the SteamDeck with workaround. The price point of the ROG Ally was comparable to the SteamDeck with 512gb, so I had to decide if the $50 price difference was worth it. After watching and reading a lot of reviews comparing the two, I decided to give the ROG Ally a try. Having used Windows 11 and having set up multiple PCs with this OS, I felt like I could troubleshoot some of the issues discussed in the reviews. The few issues that kept appearing in reviews (i.e. microSD card corruption, FPS performance at 15W, etc.) were supposedly addressed in recent firmware and BIOS updates. First thing I did as soon as I booted up the ROG Ally was perform these updates before attempting to game on the device, and I believe this addressed most of the performance issues others experienced at launch. I was able to download and install battle.net and Diablo 4 pretty easily and was able to get sustained 60fps while plugged in and using Turbo Mode. So far, I’ve put about 7-8 hrs on D4 both plugged in and on battery and have enjoyed the experience. Coming from mouse and keyboard on a gaming PC with 144fps to the ROG Ally took a little getting used to, but after about an hour I had no issues playing the game using the ROG Ally controller. I also tried partying up with some friends using the hotel Wi-Fi and was able to run dungeons for a couple of hours without any disconnections or significant lag. Overall, I’m pretty happy with my purchase and will update my review after I’ve put in more hours on the ROG Ally!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing little device. Running AAA games at 30-60 fps is impressive. If youre familiar with windows customization is robust to tune settings. The only con is a physics problem. The battery life isnt great on this, and a battery bank is a must. A heavier battery in the device would be too uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device of the Year?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is WONDERFUL! I would HIGHLY recommend to anyone using a handheld gaming device especially if you play PC games. I've played multiple AAA titles on this without falter. Destiny 2, Cyberpunk, Diablo IV, etc. Only complaint is the battery life outside of it's charging state. if you're gaming on the go, really bump down the intensity or else you're looking at a minimum duration of gaming.. like maybe 1 hour at higher wattage usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld gaming device! Does well with all launchers and runs games with perfection!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget level gaming laptop essentially

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ppl with motion sickness. Expect to always be plugged in - esp for the extra performance boost, but it's an extremely powerful handheld - albeit with some quirks. No, its definitely not future proof, but for ppl who have nostalgia, or a huge list of games in their steam they have not touched/finished, this is great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Rog Ally!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts based on reviews and the Lenovo Legion Go dropping but definitely glad I went with the Rog Ally. I love the screen size and rarely ever play handhelds with the controllers detached. Battery life could use improvement but its to be expected with a device like this running all these programs. 512Ggb isnt really enough to do much with. Consider an SSD upgrade to 1TB minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Embrace Gaming Freedom with the ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally, a remarkable portable gaming device that brings a new level of gaming convenience and enjoyment. Combining excellent portability and user-friendly design, this handheld companion redefines the way we experience gaming on the go. With its compact form factor, the ROG Ally offers unparalleled portability. Take your gaming adventures with you wherever you venture, transforming dull moments into thrilling gameplay sessions. Its lightweight construction ensures comfortable handling, allowing for extended gaming without strain or discomfort. Navigating through games, menus, and settings is a breeze, thanks to the ROG Ally's intuitive interface and user-friendly controls. The well-arranged buttons and joysticks provide a comfortable gaming experience across various genres and play styles. The responsive touchscreen enhances usability, adding another layer of convenience to your gaming journey. Underneath its sleek exterior, the ROG Ally boasts powerful performance. Equipped with a capable processor and generous RAM, it effortlessly delivers smooth, lag-free gameplay. Whether you're exploring visually stunning AAA titles or immersing yourself in indie gems, this portable device ensures an immersive gaming experience on par with traditional consoles. In conclusion, the ROG Ally is an outstanding choice for gamers seeking the ultimate freedom of portable gaming. Its exceptional portability, user-friendly design, and impressive performance make it a true gaming companion. Embrace the gaming revolution and unlock the freedom to play your favorite titles anytime, anywhere with the ROG Ally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good for the fact it's a handheld gaming computer. 4 stars for the proprietary egpu connection other than that I love the way you can customize settings to suit what game your playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable little device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run game the a champ. Got a fair openbox but turned out to be like new to me. Battery last 1-1:30 hour with 15- 20W mode. Been playing Spiderman medium/ high setting (no RT) with 70-80 FPS. A nice device to playthrough the backlog

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as a gaming laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything very well for a portable computer. A storage upgrade is a must but the internal SSD was very easy to replace and many of the components are modular if one wears out or gets damaged. Overall a very solid device.

    I would recommend this to a friend