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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 9,011 reviews
  • Rated 4 out of 5 stars

    Absolutely Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is great though it may not fit your needs. Pros - Windows 11 - Comfortable Design - Runs most games with no issues - Beautiful screen - Quality build - Good customization/power profiles Cons - Windows 11 - Very limited battery life - No good carry case available Meh - Asus launcher software - functional but could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget level gaming laptop essentially

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ppl with motion sickness. Expect to always be plugged in - esp for the extra performance boost, but it's an extremely powerful handheld - albeit with some quirks. No, its definitely not future proof, but for ppl who have nostalgia, or a huge list of games in their steam they have not touched/finished, this is great for that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs of this thing made it sound really appealing but in practice it's not that great. I have to run games on low graphics settings and even then it barely reaches 60fps. It also gets hot if you play while charging even if you reduce the power output. I've measured up to 95°C. It's also not comfortable to hold. The grips are way too thin. I'm sure that part is better for the new xbox version that has extended grips. Overall I think this would be a decent $300 machine. I was lucky and got it on sale for $450 comspred to the normal $700 price, so I didn't overpay by too much but i still feel like it was too much for what it is

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BeezyJ,

      Thank you for sharing your experience with the ROG Ally. We are sorry to hear about the performance concerns, the device getting hot while charging, and the discomfort caused by the thin grips, and we apologize for the inconvenience caused.

      To help improve performance and manage the heat, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0631" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/
      [Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/ Asus

  • Rated 5 out of 5 stars

    Device of the Year?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is WONDERFUL! I would HIGHLY recommend to anyone using a handheld gaming device especially if you play PC games. I've played multiple AAA titles on this without falter. Destiny 2, Cyberpunk, Diablo IV, etc. Only complaint is the battery life outside of it's charging state. if you're gaming on the go, really bump down the intensity or else you're looking at a minimum duration of gaming.. like maybe 1 hour at higher wattage usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend the official case since it won’t fit the charger with it. Abut great finds on Amazon. Also battery life is very low for high spec games. Great performance on high battery or plugged in but may be slow for really graphic titles. Great community support for game optimization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Embrace Gaming Freedom with the ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally, a remarkable portable gaming device that brings a new level of gaming convenience and enjoyment. Combining excellent portability and user-friendly design, this handheld companion redefines the way we experience gaming on the go. With its compact form factor, the ROG Ally offers unparalleled portability. Take your gaming adventures with you wherever you venture, transforming dull moments into thrilling gameplay sessions. Its lightweight construction ensures comfortable handling, allowing for extended gaming without strain or discomfort. Navigating through games, menus, and settings is a breeze, thanks to the ROG Ally's intuitive interface and user-friendly controls. The well-arranged buttons and joysticks provide a comfortable gaming experience across various genres and play styles. The responsive touchscreen enhances usability, adding another layer of convenience to your gaming journey. Underneath its sleek exterior, the ROG Ally boasts powerful performance. Equipped with a capable processor and generous RAM, it effortlessly delivers smooth, lag-free gameplay. Whether you're exploring visually stunning AAA titles or immersing yourself in indie gems, this portable device ensures an immersive gaming experience on par with traditional consoles. In conclusion, the ROG Ally is an outstanding choice for gamers seeking the ultimate freedom of portable gaming. Its exceptional portability, user-friendly design, and impressive performance make it a true gaming companion. Embrace the gaming revolution and unlock the freedom to play your favorite titles anytime, anywhere with the ROG Ally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic portable gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been pretty awesome having this all my friends and I have been playing hell divers too and fallout four on it. It is amazing. I’ve steam on it and I’m also able to play all of my Xbox titles on it. It is a fantastic portable gaming device and if you’re ever on the go or traveling, I definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally x z1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ally x z1 it has became my main console since I’ve got it is highly recommend if you’re looking for a handheld pc console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is great! I love that i can play not only my ste games but my xbox games away from home without having to stream them or rely on a good internet connection. Feels good to hold and not to heavy. Only negative thing but is expected with these handhelds is the battery life. Its always smart to carry something around with you to charge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this thing on a semi nightly basis. This thing does everything. A great bedside companion. Plays games well, just have a good power bank on you or an outlet and you'll be fine. Display is nice and it's way more portable than a laptop. Nice when it's paired with a monitor/TV and peripherals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great handheld . It performs well for majority of games i have tested but only flaws ill mention is the the thumbsticks , Feels like back in the old days of the ps3 controller very loose no tension on the sticks and also battery life not the best almost 1 hour but overall great handheld for those who have the money for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld device , can run a lot of triple A games without a problem and the speakers sounds so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And the Winner is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between this and the steam deck after doing some research I decided on the rog ally, and I’m not disappointed at all. Ease of use was insanely easy was able to import games (which was mainly the reason for the purchase ) for steam gog epic and Amazon with no problems. Couple that and the fact it is basically a decent handheld pc emulation was a breeze to set up. Another plus was the ease in which the storage can be upgraded (in my case from a 512 to a 2tb ssd). ASUS provides tool to not only make the process seamless but operation to optimize the rog ally are literally at your fingertips (it has a touchscreen). Definitely glad I purchased th rog ally especially since I got it on my Best Buy card 12 month no interest. If you are on the fence about whether or not to purchase a pc handheld the rog ally is a good way to go. Definitely consider buying a 100 w charger depending on the operation you are performing the battery will drain fast. Optimizing some settings (watched a couple of videos) help w the fast battery drain. All in all great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love it! everything that i expected but even more! its a little computer i can take everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but SD card reader broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my ROG Ally!! It is a beast of a machine packed into a little frame. Only reason I give it 4 stars instead of 5 is because the SD card slot on this thing does NOT work. It slows down the entire machine when you slot an SD card into it. As long as you’re cool just running off of system storage, you’ll love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now this is the most powerful windows gaming handheld on the market and can handle most AAA games with no problem. The battery life is pretty bad, if you are running turbo mode, you can see your battery % decrease by the second. You have to put in some work to get the things working but this is definitely worth it. Wish the internal storage was larger but from youtube videos, it looks like its pretty easy to upgrade yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect Game Pass machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect machine for Game Pass on the go! I've been using it on each of my frequent 6-hour flights, and it's been a breeze to use. Battery life is on the short side, so I got a chunky power bank to almost triple it when I cannot plug it. Also, keep in mind that this is a Windows machine, so the first setup is a bit cumbersome with a small screen and no mouse, but you'll only experience it once, hopefully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like a handheld Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up June 21st and I'm loving it so far. Plays most games in my Steam/Epic/GOG/Xbox libraries. Even newer AAA games that advertise requiring 32 gigs of RAM like Forspoken are able to be run at low settings for an enjoyable experience. Haven't tried emulation, but I'm told it handles PS3 and Switch emulation with ease. Great buy, frees up the TV screen so i can play my Game Pass games while my wife watches her shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great handheld device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great handheld device, can access every game you can think of, only downside is the battery life. it gets about 45 minutes from 100% to where it needs to be plugged in to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love and Hate but it’s a BEAST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little gaming PC is a beast! I am not a PC user and have used MAC OS most of my life and to be honest, it’s frustrating to do all those PC updates. Don’t expect this thing to work like a plug and play thing because you will need to do LOTS of updates for it to function right. (For beginners reference) You’re gonna have to update the 1. System 2. AMD 3. Armory Crate I had to admit it, it was a pain in the butt but once you do all of it, you’re all set. (Just need to check for updates once in a while.) I own a Steam deck OLED, because I hate doing lots of tinkering and I LOVE my steam deck but now, I find myself picking this up more to play if I am at home or somewhere I could plug it because this thing eats up batter fast and that’s a disadvantage. If you’re a player who loves graphics, PICK THIS UP. You won’t regret it. Refresh rate is 120fps you’ll get that smooth fluid graphics you will never get from the steam deck. (Well, 60fps vs 120fps is incomparable) LIMITLESS GAMING library. After I did an SSD upgrade I LOVE this thing even MORE. This is perfect for PC users but if you hate lots of tinkering and updating, get a steam deck.

    I would recommend this to a friend