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Customer reviews

Rating 4.4 out of 5 stars with 9068 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 9,068 reviews
  • Rated 5 out of 5 stars

    Small package, huge potential

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. If you know how to operare a gaming PC you should have no problem enjoying this device. Don't expect this to be as simple and user friendly as something like the Nintendo Switch. It's full Windows, so expect a good bit of setup and occasional troubleshooting. Plenty of power for its size. You'll probably want more storage. Thankfully it's simple to expand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the time it took to get the cash for this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i take this bad boy with me to work and i convinced my coworker to get one and he loves it, i have been all these games i love at work when i get downtime and its worth every dollar, i never have any issue except for maybe the battery but i always charge my phone when i use it so there is t much of a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for couch and travel gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a few months now and I am in love! Of course there are some bugs here and there but overall performance is amazing! Love having the windows experience at my fingertips. It was great on several trips I took so far. I bought a couple external battery’s and I ah e been good to go for hours! Would definitely recommend!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great handheld . It performs well for majority of games i have tested but only flaws ill mention is the the thumbsticks , Feels like back in the old days of the ps3 controller very loose no tension on the sticks and also battery life not the best almost 1 hour but overall great handheld for those who have the money for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend the official case since it won’t fit the charger with it. Abut great finds on Amazon. Also battery life is very low for high spec games. Great performance on high battery or plugged in but may be slow for really graphic titles. Great community support for game optimization.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal, Minor problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this, Black friday + Open box. Amazing price, I am enjoying the ally except for the SD card slot. It was a defect I was aware of before buying but didnt really believe. It worked for a while and I was able to emulate games etc but then one game crashed the system got hot and the sdcard was no more. This was dissapointing but besides that, I love my ally, it lets me game closer to the wife and if she wants to play something in the car we have that option. Be aware of the flaw, it is real, But so are all the other great things you hear about this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now this is the most powerful windows gaming handheld on the market and can handle most AAA games with no problem. The battery life is pretty bad, if you are running turbo mode, you can see your battery % decrease by the second. You have to put in some work to get the things working but this is definitely worth it. Wish the internal storage was larger but from youtube videos, it looks like its pretty easy to upgrade yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like a handheld Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up June 21st and I'm loving it so far. Plays most games in my Steam/Epic/GOG/Xbox libraries. Even newer AAA games that advertise requiring 32 gigs of RAM like Forspoken are able to be run at low settings for an enjoyable experience. Haven't tried emulation, but I'm told it handles PS3 and Switch emulation with ease. Great buy, frees up the TV screen so i can play my Game Pass games while my wife watches her shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still running

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a while now and it still Performs great on most of the titles I want to play. The older model had its issues but it’s been since fixed on the newer ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but SD card reader broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my ROG Ally!! It is a beast of a machine packed into a little frame. Only reason I give it 4 stars instead of 5 is because the SD card slot on this thing does NOT work. It slows down the entire machine when you slot an SD card into it. As long as you’re cool just running off of system storage, you’ll love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect Game Pass machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect machine for Game Pass on the go! I've been using it on each of my frequent 6-hour flights, and it's been a breeze to use. Battery life is on the short side, so I got a chunky power bank to almost triple it when I cannot plug it. Also, keep in mind that this is a Windows machine, so the first setup is a bit cumbersome with a small screen and no mouse, but you'll only experience it once, hopefully!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery finally died on me. Heat burned my memory card. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is great! I love that i can play not only my ste games but my xbox games away from home without having to stream them or rely on a good internet connection. Feels good to hold and not to heavy. Only negative thing but is expected with these handhelds is the battery life. Its always smart to carry something around with you to charge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a standalone device , you do kinda have to pick and choose what games to install as it doesn’t have as much power as a high end desktop. If you do have a high end desktop it is a great streaming device to bring your games to the couch or bed, it is a little uncomfortable to hold after awhile though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam deck killer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have had a steam deck since release, I haven’t wanted to touch it since this came out, it’s more comfortable to hold for long gaming sessions, the screen is way nicer, the quality can be left higher in most games, and the end result looks and plays at higher fps than my steam deck in almost everything, add to that it runs full windows so any non Linux comparable steam deck game is much easier to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally z1 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this and the steam deck and i must say this is way better and stronger. The screen looks great and feels very smooth with the 120hz refresh rate. My only complaint is the battery life isnt too great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of both the Steam deck and ROG Ally, they both have a perfect fit in my daily gaming needs. the 1080p screen with 120 Hz is perfect on the ROG. Call of duty runs really well and looks fantastic. It stays cool due to the two fans which I wish the steam deck had. I don’t like the back buttons on the ROG as much as I do the deck. Overall perfect for the price and it’s very comfortable in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a gaming device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned one and needed a second one for my brother. These things are awesome, and now they're cheaper than ever. I would definitely recommend for a portable PC that's even more powerful than most laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! It's phenomenal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of hardware! Some of the pro's about this device are it's form factor, portability, and the accessibility of it (it runs Windows, and therefore most games via whatever launcher/DRM is required is no problem, unlike other popular handheld gaming solutions). It's incredible how fast it charges with the included charger. Cons... Amusingly, also that it runs Windows. The core experience with Windows isn't well suited for smaller screens and no keyboard such as this device. This is easily mitigated by 90% of my time spent via either Steam or Launch Box launchers, and rumor has it Microsoft is working on a software solution as well. And of course there's always windows updates to have to install! In the nearly month that I've had it, I have been able to game more frequently than before, because of its portability. I picked up a couple accessories to help with that, including a large backup battery that supports 30 watt output so I can game with maximum performance even on the road. On the note of accessories, it is trivially simple, and supported by the manufacturer, to upgrade the hard drive. As a new device, accessory selection is pretty limited at the moment, but in the next few weeks hard shell cases, skins, and other replacements such as joysticks are due to be released. The 3D printing community has also created some interesting solutions such as customized back paddles, port covers, and stands. Bottom line, despite the price, I would highly recommend this device to anybody who is generally too busy to game, but misses it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic portable gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been pretty awesome having this all my friends and I have been playing hell divers too and fallout four on it. It is amazing. I’ve steam on it and I’m also able to play all of my Xbox titles on it. It is a fantastic portable gaming device and if you’re ever on the go or traveling, I definitely recommend it!

    I would recommend this to a friend