Customer Ratings & Reviews

After testing with this product I will give it an excellent not only on what it can do currently, but also the potential it has. I like the different TDP levels of this so you can have more control of your gaming experience. The software at first was a bit glitchy but with a few updates, a lot of that has been corrected. I am still afraid to place an SD card in the system due to the multiple reports of heat issues. I was quite surprised with the Armory Crate software and how easily it picks up newly installed games and ease of use with starting games and setting individual gaming profiles. the added options while in a gaming session is also a welcomed addition giving you the options of TDP, screen resolution, LED brightness and much more! While still in early stages, the ROG ally still performs with best of its class. We must remember that the steam deck had its troubles early on as well. I am confident that further updates will solve more software problems and squeeze more performance out of this thing. I was able to test this not only with the ROG travel dock but also the ROG XG Mobile (highly recommend buying XG Mobile directly from ASUS for best price). the travel dock is amazing but if you want that top performance, the XG mobile is the way to go for a proper gaming desk setup. the value of it also being $700 isn't bad either

I really love this device, it performs above my expectations, and it can run really well on silent mode with lower performance games, but man it's a thing of beauty when you run it at full Turbo when plugged in and can play games like Diablo 4, Borderlands 3, Farcry 5, like a boss at well over 60fps with the right settings. I have had zero problems, I just wish there were more accessories!

great console. one of the best handheld consoles to date. its like having your gaming PC with you everywhere. And a vonus is that you can dock it and use it like a desktop when youre home if you wish.

I wanted to like the ROG Ally -- I really did. After spending about 9 months with a Steam Deck, and having a Nintendo Switch since launch, handheld gaming has grown on me. So the idea of a Windows-based handheld with lots of power under the hood, where I could play any PC game from any publisher was appealing. The reality, though, was far from great. From the moment I unboxed my ROG Ally, red flags started popping up. The packaging was poorly designed, with the plastic protective film practically falling off the Ally before I took it out of the box. There was dirt and dust on the inside of the box. If I hadn't known any better, I would have thought this was a used model, but it was definitely new and in factory-sealed packaging, and Best Buy shipped it to me the day before launch day. Taking it out of the box, I noticed that it is almost impossible to pick up the Ally without pressing the volume buttons on the top. Unlike the Steam Deck, whose buttons are recessed, the Ally's buttons stick up and are easy to press with very little pressure. Upon startup, I noticed the 4 buttons in the upper right would stick under the frame/case. This was a known issue during the prototype and development stage, so it was disappointing that Asus didn't address this before shipping the final product. Also, the right stick was considerably looser than the left, which, after speaking with other Ally owners, seems to not be a desirable thing because it introduces drift into the controls. Other users reported their right stick was decently tight and had no issues, so just like with the buttons, this felt like a defect in materials or design. Even then, I was still willing to overlook these issues in the hopes that the Ally would "wow" me. But the user experience was the straw that broke the camel's back. It's poorly designed, sloppy, inconsistent, and just downright terrible. During the initial setup of my Ally, even something as simple as connecting to my wifi network was a chore, because the keyboard would disappear after every keypress. The same thing happened when trying to log in to my Microsoft account. Valve has done a fantastic job tweaking and tuning the user experience on the Steam Deck, making it nearly flawless, easy to navigate, and simple to learn. The ROG Ally is the exact opposite of that. Asus has clearly learned nothing from the Steam Deck, nor from the years and years of user complaints about Asus Armory Crate and how terrible the UX is. It's clunky, requires navigating multiple menus to perform simple tasks, and in many cases doesn't make logical sense in the way it is laid out. This is supposed to be a device for gamers. You should be able to pick it up and play games instantly. Navigating menus should be simple and smooth. It's not. It's cumbersome to the point of being obnoxious. And then there's the performance. It's wildly inconsistent. Some games ran great. Others, not so much. But none of the ones I tested performed significantly better than my Steam Deck. The screen on the Ally is nicer -- more vibrant, with good contrast. But a variety of software glitches continued to plague the experience. Again, I wanted to like the Ally. But this feels like a prototype product. From the poor quality buttons and sticks, to the silly design choices with the placement of the volume buttons, to the absolutely awful user experience, Asus has a long way to go -- and a lot to learn -- before the Ally is a worthy contender against the Steam Deck or Switch. Right now, it just feels like a pretender.

Wish it had track pads so that you wouldnt have to move move the cursor with the right analog stick. Still wonderfull performance at the expense of battery life but still worth it! Especially if your already a pc gamer you can just your entire library of games since its a windows machine!

Excellent product. The convenience of having a portable PC. No problems just need to know how to use a PC. Only modification i had to do was get a 2TB SSD. Was able to replace SSD myself, very easy install.

I love this thing. It is not the most powerful gaming device but for a handheld pc it is pretty incredible. Definitely better than the steamdeck in everything except maybe the battery life. But it charges super fast so not too big of a deal. I enjoy using this to connect to my main windows pc and then I am not always stuck at my desk. Sound quality and volume is also pretty incredible.

I grabbed this for being away from my main machine. It has been so much fun and resolves some issues I had with the Steam Deck and other handhelds. I wanted a bit more oomph/headroom, better screen, and FreeSync. It’s easy to get some emus going and play older titles in my back catalog in Windows. After you trudge through cleaning the Windows system up and changing some AMD GPU settings, it’s been perfect for me. If you’re not into tweaking Windows, you might consider the Steam Deck. Playing games with Super Resolution at 720p opens up a lot of 60+ fps. Some older games play well at 120hz! :-D The speakers are amazing. Some major cons worth considering are the quirky software from Asus. It’s not the worst, but needs improvement. The quick menu button options are great when they work. It doesn’t come with the HDMI dock, but at the price point I can deal with that. It just would have been a great addition for local coop fun with my wife! I had to wait for the dock to be shipped after a trip. I wish this came with 32GB of RAM, but it’s fine with 16GB. The D pad likes to squeak at a certain angle of pressure on mine. I might need to lube it? The vibe motors are very noisy when cranked all the way! It’s best to keep them dialed down. The included cardboard stank works, but come on. A cardboard stand? Overall, it’s the dream machine I’ve been waiting for.

Best game handled in market by far in performance and quality In game , but somtimes when you run a game you need to close it again or restart the device. I think update will solve that issue. Also the 512g space its for just 4-5 games only, last thing the battery in high performance can empty in 1 hour.

I play Rider of Icarus, Star wars old republic, Diablo immortal on the Ally and it always runs above 60 fps at 720p. The temperature is around 70-80 c. It's also great for clound gaming if you subcribe gamepass, the latency is not terrible. $699 for this handheld is definately worth it. If you have Best Buy store card, they'll give you 0% interest financing for 12 months.

I ordered online and received it today via UPS. The device looks amazing and is surprisingly light weight. The armor crate software isn't the most intuitive but I like that it will combine my game libraries. I have this attached to a USB-C docking station and connected to my TV. So you can use it as a hand held or as a small gaming console. All looking promising but after I gave the device a brief spin I had to exchange it due to issues with the joysticks. Left stick would only scroll up and down and not right to left. I didn't realize this until later in the day because I did all my setup with keyboard and mouse. I launched Diablo 4 and realized I couldn't move my character. If I went to bios the mouse cursor in bios would immediately scroll off screen and I couldn't control the cursor. Luckily I was able to get to best buy before they closed for the day and was able to do an exchange. Working on setup again, but did verify that the joysticks are working. I'm hoping the bios update i installed earlier in the day wasn't the culprit

Great product! There are a few bugs here and there but I see its potential use as a desktop alternative. battery life leaves more to be desired but with what it is capable of I don't see it as being lacking per se. There is definitely a need to remedy some bugs but the fixes are easy to find online.

This handeld pc is a beast. All of the games that i played ran smoothly: COD, fifa, gears 5 etc. you just have to tweak certain settings to get the best out of it. Definitely recommend if you don’t get a lot of time to play console games, since you can play whatever you want, anywhere. Battery life sucks on it but i mainly play plugged in, so always near an outlet.

A couple months in and so far no complaints other than battery life, but as long as you have a power source nearby, which most vehicles and anywhere you travel do it works great! One thing I wish it had was a front facing camera for facial recognition login but that's not a necessity. Great quality mic if you are using discord while playing as well as great speakers.

Absolutely love the ASUS ROG Ally Handheld PC It's a game-changer in portable computing. Its compact design and powerful performance make it the perfect companion for both work and play. The display quality is top-notch, games run smoothly, and the battery life is impressive. It's definitely worth the investment!

Love my mobile gaming and the fact I can take my games that are more offline based with me and not have to lug around a big laptop for less. Also cool it plays COD without much issues. No issues even after many updates. Definitely recommend getting an sad card or expanding the storage when you can.

Very powerful handheld, plays most games at decent settings. Good screen and comfortable to hold. It’s a very good option now with the newer versions costing a lot more.

Was not sure about this purchase being that I own a steamdeck, but wow, this thing rocks! Lighter, smaller and more powerful. The windows experience is more to my liking than Linux, and the user interface is more my speed. Only downside is that cases and other assessories are hard to come by.

Is an amazing handheld PC. The initial setup is a little timely and frustrating, but this is a windows device. The screen is the greatest part of this handheld. The battery is the worst.

I am in love with my Asus Rog, I love the fact that I have to sit at my computer when I want to cozy up on my sofa and play my cozy games. I love the portability this offers. I did have some issues with the first purchase so I took it back to bestbuy and they swapped it out for me. I havent had any issues since. My con to this is the battery life, I wish it was longer.