Customer Ratings & Reviews

This product is delightful to carryalong for when we are on the go or at home. The picture is awsome it is a great gift and for personal use. Works exquisitely and the games are awesome.

5 stars, and yes i am aware of the battery life "issue" . I bought this to use at home, i start by saying this because to me its important that people purchase things based on their needs. If the battery life is an issue, get a decent power bank and turn off turbo mode on the device. Youll have 5 to 6 hours with a decent bank near by. That being said. I can finally just lay in bed exhausted after work, and play my PC games. Did i try with the other deck out there? Yes, i own both. And frankly this has yet to disappoint me as far as the games im playing goes. With the other device, i didnt even bother playing some games even though i could. So, if you want something portable with excellent performance, this is it. (Games played;) Gotham Knights Rocket League Alien Dark Decent Ace Combat The Last of Us

I have been very happy with this mini pc. It has a lot of power in a very small form factor and also great bang for buck ratio. I have used this for work tasks and also fun gaming on the side in my down time the light weight form factor is great. I also own a steam deck which i love and personally really like having both devices. They definitely do check different boxes for me and can fill different roles even though those roles can overlap a little. The screen is excellent, the touch experience in my opinion on windows is pretty stellar and the current ally firmware has been stable and solid for me so far. If you want a light pc that can be ready to game at any time and arent worried about having every graphics setting maxed out this is the device to get.

Absolutely love the ally. I haven’t gamed this much in years! It’s literally a powerful windows gaming pc in your hands! Pair it with Gamepass, and you have a ridiculous amount of games to play. (Not to mention if you have steam, or you do emulation.) Speaking of, this thing will emulate EVERYTHING all the way up through ps3/360 and switch. It’s crazy powerful, super comfortable to hold, speakers sound amazing, battery life is really solid, and the “button feel” is perfect. the asus software (armory crate) consolidates all of your games into one UI and really everything here is just very high quality. This is the first review I’ve written on Best Buy, but I felt like I had to because of how much I’ve enjoyed it. if you’re considering getting into the handheld gaming space, this is a perfect rig for you.

This item does exactly as expected. Do your research to understand limitations. I would not expect this item to replace gaming pc’s. One might use it as an entry level but it will have cons. I wanted something light and portable for when the situation calls for it. This handheld fits the bill. Windows 11 platform works great to access your pc titles and also provide you with the ability to remote play (use both xbox and ps). Certainly you can just do the later with your phone or Logitech Cloud. I have installed Diablo IV which runs great for what it is. FFVII remake runs fine too. BioShock Infinity runs smooth even off the SD card. Which reminds me, I know there are plenty of forums and reviews talking about “issues”, but ive not encountered one. I got this item open box excellent and i do not regret it at all.

I might have been lucky I've yet to have a problem with the MicroSD card or slot. Plays almost every game in my steam library without much effort. Build quality is good. Screen display although not an OLED is great. Sounds coming from the speakers are superb. A product I would highly recommend.

The steam deck “killer” has been out for almost a month and overall it gives PC enthusiast access to some great specs at a very reasonable price. My rating for this device may seem low but it takes into account the pains of handling windows on a small handheld device and my very own underwhelming and questionable unboxing experience. Overall the set up is far from turn on and play. It will require you to update windows, armory crate, and check bios updates through another asus app to ensure everything is up to date and this whole process will take up to an hour. Asus has been working on updates to improve performance just be aware that at lower wattage (10 watt) you’ll be on par with a steam deck performance. The ally will have better frame rates and better resolution options at higher wattages but at the cost of battery life. I personally use my Ally on its 15 watt mode and I usually average a good 90 minutes of play time. Hasn’t been a deal breaker but I’m definitely more aware about the battery limitations when I’m not near a power source. Build quality is decent on my unit. Screen is plenty bright and the colors are fantastic. The 120hz refresh rate is very nice and one of the primary reasons for options for the ally than the steam deck. The unboxing experience was very underwhelming and questionable. First of all my ally came in completely discharged. I was worried I had received a dead unit but windows showed the battery had been depleted for a while once I booted it up. My unboxing experience also included hair underneath the peel away plastic and it was not just one or two but numerous which made me question if I received a repackaged review unit. ASUS definitely needs to improve on that front. The ROG brand typically signifies a quality item and the unboxing experience should also reflect that. I am hopeful that ASUS will take into account all of these criticisms from reviewers and costumers to improve this device and deliver a much better product when their second gen device is designed, built, and shipped in the future.

I needed something to play PC games while I'm out of town, but didn't want to be carrying around a large laptop. And then I came upon this majestic beauty. I was skeptical at first about its performance being a handheld full fledge computer. I decided to give it a shot and glad I did, it's the gift that keeps on giving, It just kept surprising me with its performance game after game, it dominated my expectations. Highly recommend for anyone trying to play their favorite desktop games on the go.

I got the Asus Z1 Exreme portable gaming device from best buy and the experience was amazing!! It was pretty straightforward runs on windows 11 software so you can do pretty much anything a normal pc can do and it supports 120 hz so you can experience lower imput delay when compared to a device still running 60 fps or hz you can also pair it with a 120 hz monitor and buy a usbc to hdmi capable dock if you want to use a bigger screen to game on and still get the same performance! Overall this product has to be a 5 star review because of all of the features the device has in such a compact formfactor!!

Overall it’s great I can play both my steam and xbox games on it. Does suck it has like a 3 hour battery life but for the performance you get I say it’s well worth it.

I absolutely love my ASUS ROG ALLY!! The screen is bright and sharp, beautiful graphics, you don’t need 2K or 4K at all! It runs Diablo 4, tomb raider, even emulation games are amazing! The ergonomics are amazing as well, I can easily hold and play this for hours on end compared to the switch. The battery life may turn people off! But!!! I have no issue at all, I play it at the airport easily plug it in and good, on the plane! Plug it in and I’m good! I don’t catch myself playing it on trains at all, but as a traveler it’s sooo convenient to pull out and start up, it did have a few bugs at launch with the armory crate which as of 7/5/23 they have ironed out and it’s much smoother and more responsive, again this hand held was sooo Worth it and I’m glad I snagged it!!!

Great product! There is some pros and cons. Pros: Powerfull, well made, feels like a “controller”, run windows (also con) Cons: Battery life, soon or later your sd card will stop working so is better to buy a large storage (1 or 2tb ssd or more), 512gb nowadays is kind of real problem, and windows (sometimes you get stuck with some minor issues), But still loving my ROG ally extreme.

Even with the SD card issue that is well know its a great product! Strong gaming machine, runs anything you throw at it, charges fast, portable and can do we as a primary gaming PC.

Based on sale price. (Would be 3 stars at full price) Needed a replacement for a Chromebook and a Switch. This thing clicked all boxes for me. Not the most powerful device out there, but it can handle anything I throw at it. Mainly light gaming and work stuff (non-tech industry). Definitely worth a look if you don't plan on gaming at 4k and need a hybrid set up.

Got mine instore. Out of the bat the system looks good. Solid and feels premium. - Pro - display is 120hz. - speaker sounds pretty good. - windows. so can install almost any game. - Con - Windows. its not a custom windows so it has all the windows bloatware and unessesary configuration windows offers. If you know your way around it its an easy fix. but if you dont know anything about it then you will lose a lot more battery faster due to unwanted apps or things running in the background. - Battery life. Might update my review as I havent use it that much. Will see how it goes.

Very good experience. Potential Buyers have to go into this as if they are purchasing a low - mid end gaming laptop. This isn't for the Plug and Play Console only user unless they are willing to tinker and Learn on how to optimize Windows OS to bring out the Ally's Full potential. If you are going into this thinking that everything just works correctly right out of the box you may not get that good first impression. This is not on Asus. Asus did a very good job with the Armory Crate which I personally use, Since this is WIndows 11 OS. you have a Plethora of options for Game Launchers. Once u get everything set up, most users will have a great Experience on this device. Battery Life is just as good as any Current Gaming laptop on the market battery Life depending on various Game Settings, Screen Brightness, Sound Volume, Haptic Feedback settings, in Game settings, Power Profile. Most WIndows OS Users, especially the PC Gaming community are aware of all of this when buying this device. I can go on and on about the Ally. I absolutely Love the Ally, Not just for current gaming. Despite not always being able to hit 60fps. 30 to 45 fps, actually feels really smooth thanks to VRR support and it's vibrant screen with colors that pop. without getting technical here. Thank you Asus and Thank you Best Buy.

Can play AAA games on the go, just connect to your phone hotspot for better wifi connection. The only downside of this great machine is the battery life. Currently playing a AAA game, from 100% battery down to atleast 20% in an hour of playing without the charger plugged in. It's either you'll need to plug it in the wall charger or grab a powerbank that has atleast 65w power output for more juice when you're outside. You might wanna consider getting a screen prtoector, and a case for added protection of your device when travelling.

Great competitor in the handheld gaming market for what it is, a mobile pc for gaming and work on the go. I've had mine for a few weeks now and gave it several games and scenarios to go through to see how it would perform and it did really well. The thermals will be the thing that I mention. This does run hot and ASUS is supposed to be sending a patch or update that will help in thermals for the safe use of SD cards. Some were having there's corrupted and becoming completely useless. I haven't had an SD in mine but I'm glad I don't really need one right now as I use it for mild to light evening and nightly gaming for an hour or two. running turbo mode with power plugged in you can barely hear the fans which in my opinion as a PC gamer, is amazing! Still, as much as I love all the power behind that mode, I don't want to shorten my battery just to have a few frames more. That's where the ability to create custom power profiles come in to also be able to select the amount of VRAM you can use. It helps in adding in thermals and longevity of the system but also allows you to get the most bang for your buck in this machine. I use mine at 23w across the board, and still run Stray at incredible frame rates on 1080p 120hz. Hogawarts Legacy 720 at 120 I can get between 52-110 depending on the area and what is happening on screen but to me, the frame drop is barely noticeable. Grand Theft Auto V looks great, HiFi Rush is killer, Rage 2 and Tomb Raider games are phenomenal. Again, it's how you adjust the settings to get max (preferred in this case) performance to quality ratio. Visually it's striking when you first light it up, the sweet ambiance of RGB and the blast off the speakers (which in my opinion are great for forward firing speakers. It's not the most comfortable to hold for a long time but you get used to it and find a groove to make the gaming sessions great. The sticks feel like console sticks, not loose but not tight, the ability to select deadzones and configure button mapping for several games its a plus in my book for full customization. Storage, well, I agree with most that it sucks. Truthfully, 1TB should be the minimum for a gaming console but for what this beast has inside it, I can forgive the small 512gb of space. I don't plan on adding a huge library to this, its for travel and gaming on the go. Heavy gaming with big libraries are for my gaming PC. But this thing can handle cloud gaming with my Xbox Game Pass like a champion, quick load times and no lag. Experience may differ on settings and internet speed. I run gig internet and have mine tuned for longevity of power and performance as I stated before and the games still look and run crisp. Bloatwear is a must tackle on this and there are plenty of videos on Youtube that will help in letting you know what and how to remove items, I do my own so it frees memory and allows for max storage. Docking, well, I don't need to do that because again of my PC, this is for chill time and on the go gaming. Running Steam in big window mode is super chill. Epic is great. EA app never works at all, not ROG issue, EA. We all know them, smh. Xbox is seamless and emulators. This can do so much and handle so much I'm still experimenting with different setups as I watch what others do to help aid in performance and quality. So yes, I recommend this to those that don't have a steam deck, to those that do and those that just want a mild to mid tier editing machine. It's a windows PC for your hands, do what you will. I definitely haven't regretted a second in buying this little monster. 1-2 hrs heavy gameplay battery life. 2+ for my 23w settings and unlimited POWER when I plug it in. There is just so much you can customize and do in the Armoury Crate app that I won't put here but I will say you will have a lot to explore as you go and learn with this. The macros are the best for how to use the M1 and M2 buttons on back that you find what they all do in armoury crate in settings. So yes, I love what this does and what it does for me in performance, just the battery needs a little help in surviving haha.

The ASUS ROG Ally 7" Gaming Handheld boasts an impressive set of features, including a high refresh rate, powerful AMD Ryzen Z1 Extreme Processor, and ample storage capacity. However, a critical flaw in the form of a faulty MicroSD slot significantly hampers the overall user experience. Pros: Powerful Performance: The AMD Ryzen Z1 Extreme Processor delivers on its promise, providing a smooth and responsive gaming experience. The 120Hz FHD display adds to the immersive gaming visuals. Ample Storage: With a spacious 512GB storage capacity, the ASUS ROG Ally ensures that gamers have sufficient space for their favorite titles, apps, and media. Sleek Aesthetics: The white color variant adds a touch of sophistication to the device, making it visually appealing for gaming enthusiasts. Cons: Faulty MicroSD Slot: Perhaps the most significant drawback of the ASUS ROG Ally is its unreliable MicroSD slot. Users have reported issues, rendering it virtually unusable within the first month of usage. This flaw not only limits the expandable storage options but also raises concerns about the device's overall durability and reliability. Initial Usability Concerns: The reported issues with the MicroSD slot contribute to a frustrating user experience, especially for those who rely on additional storage for their gaming libraries. This flaw can be a deal-breaker for potential buyers seeking a reliable and fully functional gaming handheld. In conclusion, the ASUS ROG Ally 7" Gaming Handheld offers a compelling package for gaming enthusiasts, combining powerful hardware and an attractive design. However, the serious issues with the MicroSD slot undermine the overall quality and reliability of the device. Prospective buyers should be cautious and consider alternative options until ASUS addresses and resolves this critical flaw.

The only issue with the unit, and i mean only is the battery when playing games. All other points this is the APEX of all handhelds rn. Steam deck is amazing 100% but its got a couple snags, gotta order it threw them and its not great for emulators or Roms. The Ally is great at everything your desktop can do. Windows 11 runs beautifully and buying the charger dock makes it whatever you want it to be in everyway. Touch screen helps you 60% and the anolog can help the other 40. I recommend it if you want your pc with you and games when you leave the house. Worse case try it and return it in 15 days. You wont but aye thats what i did. Thanks best buy for being customer friendly