48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 9,011 reviews
  • Rated 5 out of 5 stars

    Lives up to the hype

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of this thing. It has the specs to handle all the xbox gamepass, epic games, and steam games that I've thrown at it. I haven't played my steam deck or switch very much since i got it. The biggest downside is the battery life. You have to keep a battery pack close by if you want to play more than a couple hours at a time untethered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing devices.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know what you're getting when you get devices like these. You can play and run almost about everything on here with the right settings and constantly update your drivers and software. Battery is not that great but i don't expect any portable pc to last longer than 1hr without settings adjustment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 mods and cpu boost disabled makes for a beast

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly advise you know how to get around computers, lots of updates and setting tweaks and YouTube videos to get the most peak/cooling performance. I was 2 seconds away from returning to best buy due to low fps and high temps. But after some research turning off cpu boost from agressive to disabled actually keeps it from burning up to about 70 to 78 playing aaa games. Also 2 mods to the handheld, 2tb ssd 2230 and a heatsink to it reduced overheating temps on ssd by 18 degrees. So dont buy and think it works great out of the box because it doesn't. However after adressing issues I use this more than my pc. In the bed and on the couch is so much easier. P.s.a dont use ssd card for games or at least long time use for heavy demanding games. I just use the 2tb ssd i installed. Overheating your sd card is still a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife who didn't enjoy the Steam Deck due to size and weight. The ASUS ROG Ally is lighter, more powerful, and also quieter. It plays everything she wants to play from Stardew Valley up to her collection of Assassin Creed games and Hogwarts Legacy. And she loves the smoothness of the high-refresh rate screen. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on the Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and fast, play all your AAA games on the go! Plays every platform that you would on pc with a breeze

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My go to device

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device,powerful to play almost any game, this is not the switch so at times it takes a little playing around with and battery life is not great. This is my only go to gaming device right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing gaming handheld. Every game ive tried on it worked and it has amazing preformace. The only two things that are not so nice about this is the battery life and the storage if your going to be playing aaa games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind Blowing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for a year...and everytime i use this im mind blown..born in 1995 this technology blows me away. Its a fast processing gaming computer..in a handheld..it plays forza/red dead/massive games with no issues..clearer than my tv..i love this thing. Battery isnt the greatest , an hour max id say but i dont use it as a portable, i keep it plugged in. And the storage can be increased which is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome handheld PC.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a FANTASTIC handheld PC!!! That being said, it is a WINDOWS 11 PC. It comes with all the quirks too. It isn't as plug and play as a Nintendo Switch. If you have a laptop, or desktop PC, the set up for the Ally is the same. However, Armory Crate software adds the console like feel after you install your games. Once set up, it is very easy to use after that. Battery life varies wildly depending on how you are using it. AAA modern games like Battlefield 2042, Cyberpunk, Call of Duty, etc are demanding and chew through the battery. Streaming through Nvidia GeForce Now, PS Plus, and Xbox Cloud Gaming are gentle, and do not demand the higher power settings. Same is true with older less demanding games. So, your experience will vary. Over all, i love this thing and I would highly recommend it to any avid gamer for gaming on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus alley rog z1 extreme

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gamer device,portable and with high-quality, the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soso. Ok for gaming on the go.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this. It was ok but you have to do a lot of tinkering with it to get a lot of games to work. First off the size is ok its a bit bigger than a Nintendo Switch. It is technically portable but the battery life is terrible. About an hour and a half max even playing simple games. My kids like playing Among Us a fairly simple game. They could play it on the phone for 5 to 10 hours but in this its still 90 minutes max. Second after a bios update it got real glitchy. That combined with the low battery life made the decision to return it pretty easy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Paul A,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0404" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    A great device that can do a little of everything.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And excellent portable windows device that can do a little bit of everything. The only draw back is the battery and personally the fans can get a little loud when playing intense games. For a first generation product it a great foundation to build upon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold out everywhere else was able to snag this and very happy with my purchase good device to take on the go just make sure you have a good wifi connection on both ends or it wont connect but feels really good in the hands and not heavy and the screen is beautiful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small bugs expected, Excellent device.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tips for new owners, including fix for initial wifi keyboard issue: 1. When initially selecting your keyboard in the setup, click to add an extra keyboard template, then search your language (IE: English US), then after selecting continue as normal, now when you set up your wifi the keyboard will pop up. Its that easy. 2. Immediately update all drivers on MyAsus AND on armory crate to rnsure the device is now completely updated. 3. Now that your device is updated, in armory crate navigate to gpu settings and change from 4gb vram to 8gb. This drastically improves performance in games. And lastly, make sure RSR is activated in command center, this will also increase your frames in game. Overall, the ROG ally is great. Its bright ips 1080 screen is crisp and beautiful. The touch screen actually feels great when nagigating around windows and scrolling, almost feels just like using my smartphone. Cheers guys, hope this helped someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Overall Best Gaming Handheld STILL!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamer of 35 years here, and former gaming PC seller of 8 years. Easily one of the best handhelds out there, and I've compared them all. Depending on the model you are looking at (the X is the go to if you want the best), for the price points here you're just going to have the overall best gaming handheld you can get. Now with all the OS/BIOS updates being smoothed out, it runs like a dream and if you know how to navigate Win11, you're going to be just fine. The docking potential is amazing but in handheld mode, the 1080p 120hz is just untouchable. Speakers are incredible, it's comfy, light, and you can customize the entire control scheme and switch it on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best purchases ive ever made

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take my favorite games with me ill even just chill in the living room and game! This with the open fit pro earbuds by Shokz is one of the best Gaming experiences ive ever had i can hangout with friends and just vibe. I also got a new puppy so i need to watch him so i just play games and its super easy to keep and eye on him. One thing i dont like is its a white handle it gets dirty quick in the case i keep isopropyl alcohol whipes and microfiber cloths to keeo it looking nice. I primarily play Smaller games like Katana Zero, Hotline Miami, Enter The Gungeon, Messenger, Dead Cells, Ect. It handles other larger games pretty well such as Bo3 with zombies and custom maps but i use the smaller fames when i have a break at work and i can pause it for a bit till im off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely better purchase than the steam deck

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device definitely has some heating issues and sometimes has some performance problems, but with a few updates everything got fixed and the device works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Used ALLY and it ended up breaking on me, But when it was still useable it was a very enjoyable experience. The screen is very nice and the useability and mending ability to activate whatever settings you want was really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun tablet style computer. Not Enough ports.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. It’s great as long as you keep in mind that this is a tablet with a controller strapped to it. Runs games well but battery life is short off of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO NOT LISTEN TO REVIEWERS HERE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A MINI PC, NOT A CONSOLE!!! The ones giving negatives in their reviews are constantly comparing the Ally to consoles, mainly the Steam deck. You would never compare a PC to an Xbox or PS5, there’s no point of comparing the Ally to a steam deck. The Ally is better compared to laptops and other windows handhelds. Windows does not work like a console, AND WILL NEVER WORK LIKE A CONSOLE unless windows make a console like os. Asus cannot fix the demands other reviewers have b/c their complaints are limitations to windows. If your a PC player and want to continue to have the freedom to play all the games in your library, your not afraid of tweaking settings then this is for you. If your a console player and you want to simply click and play, this is not for you.

    I would recommend this to a friend