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Customer reviews

Rating 4.4 out of 5 stars with 9069 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 9,069 reviews
  • Rated 4 out of 5 stars

    Handheld Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice portable Diablo 4 box. Plays everything I own within reason. There are SD card reader issues; however with the ease of upgrading the NVME drive I don't use the reader anyways. So far updates after purchase have been fairly regular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs most of my games with ease. Definitely worth the pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from a Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure many of the reviews are bringing up hardware problems. I've had none. My purchase is still working perfectly after about a month. I do believe many of the issues are from people that aren't familiar with Windows. They likely did not run on the updates on the software and drivers and became frustrated with performance because of that. It's not a console. It's a laptop in a handheld format. It requires software updates just like any other computer. I'm sure there are people with legitimate issues, but I've had none. I purchased the Ally as an upgrade from the Steam Deck. The 1080p, paired with the fast CPU and GPU makes it a far better choice for me. The screen alone is worth the upgrade. The Ally running on Windows allows you to install any launcher (not just Steam) without issues. You could do the same on the Steam Deck, but it basically required you to install a 3rd party launcher to launch your other launchers. Always seemed ridiculous to me. Basically, know that it's just a laptop in a different format. If you are comfortable with that and the Windows OS, you'll love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best PC handheld.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, compact, and large enough to play Retro, PC, and Emulators comfortably. The ally balanced the Power and Price, yes you can get a slightly faster machine for way more or a slow 720p for less. This hit the sweet spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great Value, Ease of Use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It runs wonderfully whatever game I play (after adjusting setting of course). I play a lot of Steam games on the go and this allows me to play them easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun and runs things surprisingly well when plugged into power on handheld it struggles when not in turbo mode but that does drain the battery pretty quickly. I did get it open box and had no problems at all it does everything I want it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! The only downside is being 512 gb Runs all the aaa games and good fps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG asus ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming hand held! Works and runs smoother than I ever thought. One down side is the battery does not last very long. But overall a great alternative to a PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it but needs a redesign

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my steamdeck as far as usability. Plays more games, but the micro sd design is so flaw and can fry a micro sd within a week. Upgrading the internal 2230 ssd was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its just awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, yes. The battery life isn't great. But the thing pulls power, and has something to show for it! Its been a wonderful device to have around for quick easy gaming in a pinch, and with a usbc dock it even does well as a mobile workstation with portable peripherals! I'd buy it again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming, handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rogue ally is a beast of a handheld console my first ever and I love it. I had a PS portal and it was completely trash and who wants to play games over Wi-Fi, rog I can take it with me to work on trips play games off-line. I love it graphics or amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceptional Gaming Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an amazing device on the bleeding edge. Windows has little quirks and isn't setup for a handheld, but Linux can't beat its combability with games and ant-cheat. It's fast and the 120hz VRR screen is bright and just amazing for a handheld.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good. not the best battery life but good quality.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear 2000000,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0563" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/#A4 Asus

  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially looking into a steam deck but with the outrageous prices of them I went with the ROG Ally and couldn’t have been happier! Pretty much a handheld gaming PC. Battery life is a bit of a bummer but overall highly recommend this device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS ROG Ally worth the hype!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS ROG Ally is definitely a contender for one of the best windows handhelds. It performs great and has an absolutely beautiful screen. Now windows just needs to optimize its platform for handheld gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mode

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking into buying a handheld. Saw online that here was the only place ti aquire this and once in my hand best graphics , easy to use , and once the updates its required to have at first . Best on the market . Only downside is the battery but other then that simply wow a must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent handheld rig.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only issue is windows 11. Sometimes you need a keyboard and mouse and the touch screen and pop up keyboard just aren’t going to cut it. The true winner here is the screen. It’s amazing and gaming on it is a joy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with it so far. It’s really not as hard to use as some people say and so far has played the AAA games I’ve tried to play very well. Battery life is my only real issue, I’ve been playing persona 3 reload and it lasts for about 1.15 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but sd reader is not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great graphics and great gameplay but like most users of the platform my sd card reader has problems within the first month hope they will fix this problem with future devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, powerful and almost perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog is an amazing handheld with minor software issues. Aside from that the battery life is not great but the same as my steam deck. I like that it’s smaller than the steam deck but would still love to see them with a second iteration which is pocketable. Other than that thank god for the 120hz screen.

    I would recommend this to a friend