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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 9,011 reviews
  • Rated 5 out of 5 stars

    Great handheld pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Rog ally performance is sweet, dislike the minor bugs that affects the sd card to none usable and the bios update 3.19 is still bugged performance suffers. Stay with the bios 3.17. Better performance. ASUS is still supporting software updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but sd reader is not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great graphics and great gameplay but like most users of the platform my sd card reader has problems within the first month hope they will fix this problem with future devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing hold up really well with AAA games and online games! I play on this more then my gaming pc with super ultra wide screen due to portability and convenience. Only downside is the short battery life, so most times you are tethered to power cable for best gaming experience. Worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with it so far. It’s really not as hard to use as some people say and so far has played the AAA games I’ve tried to play very well. Battery life is my only real issue, I’ve been playing persona 3 reload and it lasts for about 1.15 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fun and love it being portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome and ready to use glad I can use this and not have to buy an Xbox and it being portable is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mines got it when it came out at Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG ally Z1 Extreme.... I also have the Lenovo Legion Go (Best BUY AND) The ROG ally X. I recommended this especially of you are trying get both plus the x and leave on docked to act as you're hone set up and use the x to travel with cause the micro sd works unfortunately the only gripe is that the Z1 Extreme Micro SD doesn't work but the internal memory can be upgraded. Check out my boy King Cato in youtube or kingcatothergamerfgc on tiktok he streams with all of em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gaming console you wish was not windows based

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not. From a deck user. The ally is the next best thing. It’s exactly what you expect. Which means. It’s rocket fast. It plays anything. The sound is top notch. The screen is gorgeous. But it’s windows. It’s not a switch or deck like super easy console. Requires knowledge of windows. Reddit will be your best friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads of fun! But not a seemless console!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s loads of fun if you know where to set your expectations when getting into it. I’ve definitely heard about a lot of people returning since it isn’t as seamless as something like the Steam Deck. It has a much better screen and performance. It’s great once you’re in game, but getting there can be tricky pretty often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an amazing SD killer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own AyaNeo2 Steamdeck and ROG Ally. I see mysepf picking up Ally more often than not. It is an amazing device. Beinf an avid windows user, and being building PCs since 1990s, i was right at home with interface. It has it's own quirks but the ability to natively play all games is amazing! I would give it 6 starts if i could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still one of the best handhelds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had mine for nearly 2 years now. Did some basic upgrades and still use it almost daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS ROG Ally worth the hype!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS ROG Ally is definitely a contender for one of the best windows handhelds. It performs great and has an absolutely beautiful screen. Now windows just needs to optimize its platform for handheld gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays csgo and Kerbal fine, I got a wireless keyboard and mouse for mine. I use it in my work truck while on site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Great to play games on the go and use as a portable pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and plays all my games smoothly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasant surprise, works really well, and plays all my games without any challenges so far with very high responsiveness in high detailed modes. Light weight so easy to hold and play for couple of hours. Pretty good first attempt for a handheld PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice portable Diablo 4 box. Plays everything I own within reason. There are SD card reader issues; however with the ease of upgrading the NVME drive I don't use the reader anyways. So far updates after purchase have been fairly regular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from a Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure many of the reviews are bringing up hardware problems. I've had none. My purchase is still working perfectly after about a month. I do believe many of the issues are from people that aren't familiar with Windows. They likely did not run on the updates on the software and drivers and became frustrated with performance because of that. It's not a console. It's a laptop in a handheld format. It requires software updates just like any other computer. I'm sure there are people with legitimate issues, but I've had none. I purchased the Ally as an upgrade from the Steam Deck. The 1080p, paired with the fast CPU and GPU makes it a far better choice for me. The screen alone is worth the upgrade. The Ally running on Windows allows you to install any launcher (not just Steam) without issues. You could do the same on the Steam Deck, but it basically required you to install a 3rd party launcher to launch your other launchers. Always seemed ridiculous to me. Basically, know that it's just a laptop in a different format. If you are comfortable with that and the Windows OS, you'll love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good start. In need of some software updates!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of this device is the screen. Super vibrant and contrast ratio is much better than my Steam Deck with a lot less backlight glow (though still wish it could have been OLED.) As far as power, this thing does magic for a handheld. Haven't had any issues running the games I want to play with decent framerates. My main issue is the ASUS software. Armory Crate is just really buggy. Often times in the quick menu, options will just completely freeze up and not work. I don't think the FPS limiter works at all. It makes doing any minor adjustments a bit of a pain. Hopefully, just like Valve, ASUS will continue to support this product with software updates to make it something truly special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mode

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking into buying a handheld. Saw online that here was the only place ti aquire this and once in my hand best graphics , easy to use , and once the updates its required to have at first . Best on the market . Only downside is the battery but other then that simply wow a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its just awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, yes. The battery life isn't great. But the thing pulls power, and has something to show for it! Its been a wonderful device to have around for quick easy gaming in a pinch, and with a usbc dock it even does well as a mobile workstation with portable peripherals! I'd buy it again in a heartbeat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a best one but OK.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both steam deck oled and this one. I highly recommend steamdeck. Screen was amazing. But battery was not so good.

    I would recommend this to a friend