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Customer reviews

Rating 4.4 out of 5 stars with 9070 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 9,070 reviews
  • Rated 5 out of 5 stars

    Better than the steam deck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is amazing. The speakers are loud and very clear. The OS is windows so don’t expect perfection since we’ll it’s windows OS. Battery life is so-so really depends what you’re playing. Also, if you put an sd card in it there’s a set up process so go to YouTube and find tutorials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall really great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Ally is really cool. It plays game surprisingly well, and is super versatile being a windows pc. Just wish the battery was like 50% better, but it's still a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but battery performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, runs all the games with little to no trouble, could work on the battery life but it’s first of its kind, looking forward to future models with improved battery performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is amazing handheld device that can play variety of games on the go and keep them look amazing. The screen is absolutely gorgeous. Performance of this thing is crazy and its the only handheld device with vrr, which in my opinion is absolute must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hand held king

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb gaming experience. Playing triple A games on the go is a blessing. I have a very busy schedule so the only way I can game sometimes is on a portable device. It’s more than worth the asking price. Phenomenal display, great refresh rate, armory crate is pretty awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power in your hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!! much more powerful than the steamdeck and loaded with features. Your entire Pc arsenal of games is at your hand. The biggest downside is the battery life but in all truth this feels more like a handheld laptop than a handheld console. Still, I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a hand or want a hand held this thing is a beast. Cyberpunk 2077 1080p on med settings and fsr balance, i get consistent 35-40fps. I can drop it to 720p and get around 55fps. If you tweak this right and run at 15w, it handles almost anything at playable frame rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool stuff, but.......

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Ally is a interesting device with a great deal of potential. It a full windows 11 experience. Unfortunately it's stuck between being a hand held gaming device and a PC. The Ally doesn't know exactly what it wants to be. Playing the menus will give you better performance, and battery life. You really need to come at this as a PC first and a hand held second if you want the most out of this. You can't treat this as a Steam Deck because that is a different beast all together. You can approach it as a gaming device first and some people are forgetting that. My biggest complaint about the Ally is the battery is garbage. There is some other nuances with the device that can be fixed with firmware updates. Overall I've enjoyed my time with the Ally.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good not great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme useful as a mobile computer and gaming system. It just runs a little too hot and doesnt hold charge long enough for me to give 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held console. I was able to play the games that i like without my laptop that i usually use. Definitely can use a lot o the gaming apps as well to play your games from. Definitely recommend this console if you want to play your games on the move.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beast, but ultimately upgraded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did love this, especially for the price I paid for it. But ultimately I returned it. One morning I looked down and had a giant battery pack, USB splitter, extra external storage and I thought to myself...it makes more sense to return this for the X. But it still is a beast for the price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it at first. I want to like it but the battery life is terrible, it's not great and has stutters, it's lacking in places I assume newer models are more well rounded. I sold mine after having it 7 months

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DokturAbstrax,

      Thank you for sharing your experience with the ASUS ROG Ally. We are sorry to learn that the battery life, performance stutters, and other limitations affected your overall experience and ultimately led to your decision to sell the device after seven months of use. We sincerely apologize for any inconvenience this has caused. We appreciate your feedback and will ensure it is passed along to our product team for further review as we continue working to improve the performance and usability of future models.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0630" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Will destroy micro sd cards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cook micro sd cards, making so they may get stuck in the console or melt in the console. Game play wise hasn't said no to any game i have played on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    King of the handhelds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed up to my expectations, screen fps is unbelievable. Only thing keeping this device from getting a 5 star is battery length. If you want top performance you will have to leave it plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The future iis BRIGHT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely excited to grab the Ally on sale during black friday. It has really made me enjoy PC gaming and was fairly priced considering it is for both gamers and a average PC user. Two thing I would love to see on the successor would be an OLED screen and longer batter, however it still doesn't make me regret my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent steam deck contender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming portable device. I also have the steam deck and this one beats it. The screen is the best part of the ROG! It's also compatible with more games without fiddling. The ergonomics are a bit worse than the steam deck. Battery life is as expected. The sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb handheld device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much runs everything I throw at it. I got it when it was on sale for 500$. Worth the purchase. Bought myself an 2230 2tb (130$) and a mod case (32$) (for extra cooling). The battery is the only issue, before you know it you need to charge (time flies when you enjoy something). But with the extra $ I bought a power bank (60$) lol. Almost the price of the ally x in total but... I got double the storage (of Ally x 1 TB) and much faster speed plus I can connect other things with my new power bank. I'd wait for the sale or go straight ally x if this one is not on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Great to play games on the go and use as a portable pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best handheld

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. best gaming purchase i’ve made in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great runs fast. I’m constantly on the road away from my pc so this is a huge help for those boring downtimes away from home. Would love it even more if it possessed more storage and vram but what you get is still very useful.

    I would recommend this to a friend