Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 9,011 reviews
  • Rated 4 out of 5 stars

    Overall really great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Ally is really cool. It plays game surprisingly well, and is super versatile being a windows pc. Just wish the battery was like 50% better, but it's still a great device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will destroy micro sd cards

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cook micro sd cards, making so they may get stuck in the console or melt in the console. Game play wise hasn't said no to any game i have played on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's pretty decent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is pretty decent. There are some bizarre QA issues and running Windows occasionally dictates doing a random restart to get things working again, but I can't complain too much. Battery life is laughably bad, making launch day Switch seem like a top tier battery. Most games just work though, and it has enough power in the highest W profile mode to run a lot of fairly demanding games at low settings. Your mileage will vary here, though, depending on what your expectations are. If you have no PC and prefer this form factor, it's a good purchase. If you have a laptop, PC, or Steam Deck, it's hard to recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are familiar with using Windows OS then you should not have any problems using this device. Powerful handheld device and works great on the go. That said, be sure to bring a power brick with you as the battery life on this device suffers, which is expected due to the form factor.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pretty Neat.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For time when it was purchased a great new product. Had it for two years and served its purpose. Was able to get semi decent battery life while playing AAA games considering what it is. The idea behind a handheld is great, but definitely needed more time to bake. Playing hooked up to a power source if possible on the go is ideal and you’ll still find enjoyment from playing on the go. I used this a bit when traveling on planes and at the hotel. Either docking it to a tv or monitor to laying in bed. It was nice to squeeze in a hour to three hours of playtime without feeling too cumbersome. Ideally if this were priced $150 cheaper than its original listed price this is an easy no brainer. But even at current pricing or deals you’ll find some use in the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful handheld device. Setup can be tricky and some things are a bit finicky but overall, it plays all my games I want to play at reasonable settings with a gorgeous screen, great sound and meh battery life (though that doesn’t bother me at all). I’ve had zero issues since I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance out of the box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is amazing handheld device that can play variety of games on the go and keep them look amazing. The screen is absolutely gorgeous. Performance of this thing is crazy and its the only handheld device with vrr, which in my opinion is absolute must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pc handheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is the best, i absolutely love it. I built my own pc around feb this year and eventually it stopped allowing me to play games, then the Ally came out and its amazing. The graphics is very nice, its fast. The battery dies fast but i usually keep it plugged in if im gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The little machine that could.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything you need to like a champ. Also it's windows 11, so that's a bonus. Games such as Tekken 8 have locked 60fps on medium. Baldur's gate 3 split-screen coop works at 30+ on low. Street fighter 6 gets locked 60 at high-ultra settings. This little machine worked well at the $600 I bought it for, to see it go even lower makes it so much more accessible. I am not the biggest fan of its D-Pad for fighting games, however I mostly use external controllers. Storage is 512 gb, so it is upgradable if you tear it apart, or slap an SD card in it. I recommend the Rog Ally Z1E, even if you don't want to spring for the X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you have a steam deck youre still winning

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally has alot of specs that look better on paper but when you are using the device the cons start to show. The steam deck is a much more comfortable device its very apparent when picking up one device and then the other. The rog just seems like looks was more focused on than the actual hand-fit of the device. Battery life on rog ally is terrible. Be prepared to always be plugged in. Could be due to windows. The steam deck is easily getting 50% more battery while gaming. Steam os is great and hopefully we can get it on ally soon. If you have a steam deck KEEP it and if you want a handheld go for steam deck as the rog ally is still a bit experimental. The steam deck is a more practical device at the moment also being a few hundred cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the initial turn on it was rough but after doing the updates and a few weeks later it’s been phenomenal been playing Diablo 4 and I am loving it battery could have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld console

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held console. I was able to play the games that i like without my laptop that i usually use. Definitely can use a lot o the gaming apps as well to play your games from. Definitely recommend this console if you want to play your games on the move.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best handheld device on market

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pr order my ally on announcement day. Best handheld gaming rig by far. I do not own a steam deck, I did not like steams software (personal reasons) and they launched with terrible specs. I do own backbone and Cloud system. The Ally has solved many problems I’ve had over the years trying to get “mobile” PC gaming. ROG Ally is awesome. My two issues why not 5* as everyone else, battery life, however I knew going into and will be connected to a wall most of the time with my 9’ foot cable. Second, RAM. Why oh why ASUS did you not put 32gb or allow upgrade. 16gb too low for gaming and experience crashing due to other systems not having enough RAM. All in all, happy to see the bar set decently High, for other competitors.. give us more RAM and upgradable analog sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hand held king

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb gaming experience. Playing triple A games on the go is a blessing. I have a very busy schedule so the only way I can game sometimes is on a portable device. It’s more than worth the asking price. Phenomenal display, great refresh rate, armory crate is pretty awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the steam deck.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is amazing. The speakers are loud and very clear. The OS is windows so don’t expect perfection since we’ll it’s windows OS. Battery life is so-so really depends what you’re playing. Also, if you put an sd card in it there’s a set up process so go to YouTube and find tutorials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a hand or want a hand held this thing is a beast. Cyberpunk 2077 1080p on med settings and fsr balance, i get consistent 35-40fps. I can drop it to 720p and get around 55fps. If you tweak this right and run at 15w, it handles almost anything at playable frame rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power in your hands

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!! much more powerful than the steamdeck and loaded with features. Your entire Pc arsenal of games is at your hand. The biggest downside is the battery life but in all truth this feels more like a handheld laptop than a handheld console. Still, I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hand held console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than a steam deck. It’s a simple windows computer operated with a controller. It runs a lot of games on high and ultra setting without any problems. Battery is not amazing but it’s performance makes up for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool stuff, but.......

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Ally is a interesting device with a great deal of potential. It a full windows 11 experience. Unfortunately it's stuck between being a hand held gaming device and a PC. The Ally doesn't know exactly what it wants to be. Playing the menus will give you better performance, and battery life. You really need to come at this as a PC first and a hand held second if you want the most out of this. You can't treat this as a Steam Deck because that is a different beast all together. You can approach it as a gaming device first and some people are forgetting that. My biggest complaint about the Ally is the battery is garbage. There is some other nuances with the device that can be fixed with firmware updates. Overall I've enjoyed my time with the Ally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Its a portable computer in your hands with a twist of video games

    I would recommend this to a friend