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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 9,011 reviews
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Its a portable computer in your hands with a twist of video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great runs fast. I’m constantly on the road away from my pc so this is a huge help for those boring downtimes away from home. Would love it even more if it possessed more storage and vram but what you get is still very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is both the ROG Ally’s biggest strenth and weakness, in my opinion. Native compatibility with all the various digital storefronts is obviously a big one-up on the Steam Deck, but there’s no denying that the Deck has a more streamlined interface and intuitive user experience. Neither one is as dead simple as a PS5 or Xbox, but it took me significantly longer to get the Ally up and running than when I originally setup my Steam Deck. That said, the ROG Ally is clearly superior in horsepower, and the native compatibility with all the digital storefronts (not to mention PC Game Pass) means its the better choice in my book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job on this handheld gaming system, smooth graphics speed and controls. It's a mix of gaming and a mini PC. Gets a bit warm during some games you play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s awesome but it’s expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Runs pretty much any game I put on it. The battery life could be better especially for the price you’re paying. I also wish it had a black version. White gets dirty pretty quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little product, been using it more than my pc lately. Only complaint is the battery life, but the battery life is expected for a device like this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent steam deck contender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming portable device. I also have the steam deck and this one beats it. The screen is the best part of the ROG! It's also compatible with more games without fiddling. The ergonomics are a bit worse than the steam deck. Battery life is as expected. The sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld, but battery could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ASUS ROG Ally — it’s powerful, smooth, and runs most games surprisingly well for a handheld. The screen looks amazing, the controls feel great, and the performance is solid even on higher settings. However, the battery life is definitely the weak point. It drains pretty fast, especially in performance mode or when playing AAA titles. Still, if you’re okay keeping a charger nearby, it’s an awesome little gaming machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable handheld gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works great, quick and easy in-store pickup. I got it to replace my LCD steam deck, and the performance gains have been noticeable, especially using the Turbo mode with an increased VRAM allocation. Though a bit awkward on a handheld device, I have appreciated having the Windows 11 OS as it allows me to easily do a lot of the non-gaming tasks that I normally have to do at my desktop PC at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine that allows me to play most of my games like WoW from the comfort of my couch. It does get a little hot after prolonged play sessions but has still handled everything like a champ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overall great product. I wish it came with a 1tb ssd installed already, but it didn’t. But the screen shows really well and works really well. I like the Xbox controller layout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing portable gaming pc, but low battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is undeniable, but its small battery does not make it great mobile device. If you don't mind always being plugged in a wall outlet or are willing to carry a big power bank with you at all times I would not recommend it. But that is it really, the device is cool, and impressive. It does require a lot of tinkering but it’s a windows pc so that’s expected.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Enrique,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0503" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is crazy. I love it. I have both this and the Steam Deck and I much prefer the Ally. Screen is way better, more powerful, runs Windows 11 out of the box, and is way more comfortable to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best handheld

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. best gaming purchase i’ve made in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hand held is quite literally everything I've ever wanted. It's a switch and gaming PC all in one. I can emulate everything up through PS3 flawlessly. And I'm even playing BRAND NEW PC TITLES like Jedi Survivor at 40FPS in medium settings. It's crazy. LOVE this thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS has a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS has come in to the handheld segment just right. I have the Steam Deck and the GPD Win Max 2 6800u... performance the Ally is the winner. I play mostly shooters on my devices. Upgraded the ssd easier than the steam deck. About comparable battery life running higher than 720p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ROG Ally is a fun, handheld gaming PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the Ally! I’m new to PC gaming so it’s been a bit of a learning curve with some aspects of the device but overall it’s been great. No issues with the Ally whatsoever. Anything I’ve struggled with just took a bit of time and patience along with a lot of YouTube and the official ROG Ally Discord. I know some buyers have had legitimate hardware issues. I think many folks bought one expecting a game console-like experience and unfortunately they got more than they expected. For longtime PC Gamers, they knew what they were getting into. The gamers that didn’t have the patience to learn the Ally’s ins and outs are the ones returning or exchanging the Ally thinking is something is wrong but more than likely is just user error. TheSteamdeck also had growing pains when it was released a year ago. Those who were patient and stuck with watched the Deck get better with time. Same will happen with the Ally. Patience and understanding is key.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, runs games good, feels great, BUT the sd card reader has issues. and i got 2 of them and they both do.great price made it worth it tho.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device, well worth the reduced price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small screen and less than stellar battery life but power is there and device is light and easily portable. Just wish it didn’t have the rog “gamer” look about it quite as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus- Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but the performance well exceeded my expectations and unlike the Steam Deck Oled this is a hand-held Windows 11 high-performance PC. Not a Steam OS handheld that doesn't run every AAA title.

    I would recommend this to a friend