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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 9,011 reviews
  • Rated 5 out of 5 stars

    Strong and portable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my rog ally z1 extreme used in good condition and i could swear that it was brand new. The portability and power make for a great combo. The speakers have great range and volume also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Rounded Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The olny complaint is battery life it totally sucks and the price could be a tad bit lower than it is but the systems does wonders i play VR games off of it and everything pc, steam, GeForce,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, needs polishing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with this device for two weeks and its amazing. Battery life could be better but overall a fantastic on the go device. Needs polishing but im confident it will be an even better device after a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive steam deck upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly perfect, very powerful especially coming from the the steam deck. Takes a little tweaking to setup. SD card reader has issues, but it doesn't matter since I upgraded the internal SSD. The screen is amazing and VRR is a must have now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing portable gaming handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for him self and says that it runs games super good, loves the portability of it cause he travels a lot, he is considering buying the newer one for his gf that loves to play video games on the go as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld device really!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buyed a open box rog ally z1 extreme and i have almost two months with it, and i love it, have a really nice performance, can run everything, obviusly with the right adjustments graphics, have some small weakness but is becouse of the windows system, and battery time, it is not for everyone, becouse you need to know about windows, but if you are familiarize with pc you gona love this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gaming Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing how the Ally has the gaming chops of much larger gaming built PC's but in a portable form. I've been playing Starfield and Cyberpunk and they both look and play great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a moblie pc set up and dont mind a shorter battery life its perfect. Storage is abit on the smaller end and the SD card issue complicates that abit more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could Be Awesome, but Not Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned. Setup and updating took a while. Performance and screen were great, but the armory crate menus were so clunky and froze. I expected bad battery life, but this was worse than I could have prepared for. Sticking with my steam deck when/if ASUS releases some fixes or has an inevitable pro version in a few months. I know they don’t have the best track record with customer service though

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JamesL,

      We do understand your disappointment and the inconvenience.



      Usually, the system freeze or stability issues with the device are resolved by a BIOS update. Also, making sure Windows and drivers are up to date. BIOS and drivers are posted at: https://rog.asus.com/ph/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. While accessing cloud games or web applications, please ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance.



      If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Mac User approved…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Mac User, having a portable windows based device is a godsend. While having to work through a free updates and driver issues the ASUS Rog Ally has been amazing for me to play games. It’s so convenient to also play while lounging in a recliner or bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for 60 fps high settings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great been playing all my normal games at atleast 60fps with high settings fan noise might be a problem for some people and the vents can toast your finge4s if theyre long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Rog Ally

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like handheld gaming and the ability to have the power of a low end pc with xbox compatibility this thing is for you o have over 300 hours logged with my ally it restored my love for gaming as a 34 year old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    asus rog ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all in all i think its a sturdy solid device, it plays most AAA tittles well. i would not say excellent because as one other on this review said it could be better. not by a lot but it could be a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best budget Gaming Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on a budget for a gaming handheld, this is the one to get. The battery is poor so plan on playing in short bursts, have a battery pack nearby or install the battery mod.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the better purchases I’ve made in a while. Easy to setup and game right out of the box. Can play lots (but definitely not all) of modern titles. Only down side is poor battery life depending on what you’re doing. But if you want a powerful gaming handheld this is easily the one to grab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just pull the trigger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I’ve always had an appreciation for mobile computing and mobile gaming even though I hardly ever go anywhere. Some people say windows 11 is a detriment to this device, some say it is its greatest asset. I believe the truth lies somewhere in between. The bottom line is this….I can play pretty much everything in my steam library and what’s more, I’m not limited to only steam games like this devices competitor. Yes I’m aware there are workarounds for that device but on my Ally, no such workaround is necessary. It’s a gaming pc without a keyboard and mouse with a high refresh rate display. Which brings me to my other favorite feature. That display is gorgeous. It is pricey, no getting around that but hey what even is money anyway?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ally is my gaming ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for on the go gaming. Plays any and all games I've played. BG3, madden, Diablo 4, the list goes on. The battery life is about 2 hours on 1080p 120hz but it looks and plays amazing. I recommend buying am aftermarket m. 2 for 2tb as 512GB isn't much space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive, but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the bugginess of the software switching between modes when the gamepad is set in automatic mode, its immensely impressive for a handheld but the price does not make it a steal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's working, it's fantastic and would be the best gaming handheld. BUT with the many hardware issues, SD card reader and joystick issues, it still needs some time to sort things out for it to be perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable handheld pc!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for almost a month now since the release and im very happy with it,i love the preformance and the 120hz display! A real game changer for gaming enthusiasts,however im always having to be next to an outlet when i use turbo mode as the battery drains rather quickly.

    I would recommend this to a friend