Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 11174688
Customer reviews
Rating 4.4 out of 5 stars with 9070 reviews
(9,070 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent Gaming Device and PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ally is very competitive gaming device with very good gaming capabilities. The storage should have been 1 Tb or higer as 512 GB gets filled up with just 5 to 6 gamesh.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my ally. It plays all my games beautifully. I have had some issues with it running hot, or sometimes the controlls glitching. Other than that it is an amazing device, I just wish the HDMI port was included instead of having to buy it separately.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Amazing device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld for that gaming session that cant wait while nature calls. Unplug, take it with you, finish that dungeon, wipe and done! Good specs for a few bucks less that other Windows handhelds while being a few bucks more than that OtherOS handheld gaming device.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Worth it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great device Asus finally stepped up and the latest updates make this thing great. Definitely factor in the SD issue problem though because I believe it is hardware related.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Powerful hand mobile computer battery life no good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a PC for the house and also wanted a gaming handheld. Works amazing. Graphics are awesome. Only negative battery life.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Strong and portable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my rog ally z1 extreme used in good condition and i could swear that it was brand new. The portability and power make for a great combo. The speakers have great range and volume also.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld in the market right now. I like how the rog ally preforms and how a powerful it’s but the only down fall is the battery life. But it’s still my favorite device so for when it come to a portable gaming device.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Worth the hassle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beauty of a steam deck is that it just works. The Ally, being based around a Windows OS, means that day to day use comes with more bugs and quirks, but overall its worth the added effort to have the flexibility. The extra processor power with rhe extreme chip doesn't just feel like an upgrade, it's borderline required for a good experience. I wouldn't recommend going with the slower processor, even if it costs you battery life. When it's working well the ROG Armoury is a fine games launcher, but sometimes it's easier to just open Steam or Epic. Where the system loses points for me is the mechanics of using Windows. The touchscreen is a saving grace of the system as it the windows experience does not translate to joysticks. If Asus could reslly focus on getting this part of the system right, it would be the clear best gaming handheld. But it's still worth the hassle.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Very worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is everything I dreamed of in terms of a portable machine that plays my favorite games. I use PC Gamepass so I have access to so many games and this device is able to play them in very high fidelity.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Very content!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy everything so far about the Ally. It’s doing everything I wanted it for. It runs Fallen Order and Baldur’s Gate at a playable FPS. Only thing to bare in mind is the battery life could be better, but that’s about it
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good device. Great for playing pc games or really any kind of game on the go
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 1 out of 5 stars
So many problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gaming experience is good, while the unit works. The screen is phenominal, and the unit performs well. The control scheme is a pain and armoury crate frequently has issues changing controller schemes. The sd card reader will go out on you eventually, and the unit is plagued with power issues. My unit lasted around 20 days before it refused to recognize any charger and power up. The RMA process is the worst I have experienced from a tech company so far, and I have dealt with just about all of them.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mark,
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product and the quality of your recent customer service experience, and the inconvenience this may have caused. All ASUS products undergo intensive quality control testing and inspections, and are built to lasts, problems you are experiencing with the ROG Ally are random. If you are experiencing stability and performance issues with the device, check if Windows, drivers, BIOS and games are up to date. Updates for the ROG Ally are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, please ensure the device has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 4 out of 5 stars
Great product, but needs better quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived just in time. Screen looks amazing, great performance and easy to use. I loved this devices, but it had a sticky X button that was getting stuck all the time. Besides that everything worked well.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
A great gaming Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing how the Ally has the gaming chops of much larger gaming built PC's but in a portable form. I've been playing Starfield and Cyberpunk and they both look and play great.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Great device but some caviats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the issues you can see them on YouTube. I love the device since I travel for a living but wish the battery lasted longer. Since I upgraded the SSD to a 2TB there’s no need for the SD Card reader but mine failed and now trying to get some support from ASUS.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Great device and crazy performance.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device, love the screen resolution and quality. Would def recommend if you have a steam deck this one is a must try. Just don’t expect great battery life. Keep it plugged of bring a decen battery bank and you will be good to go.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Great Handheld PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a full 5 stars if the battery lasted longer than 2 hours. Graphic and accessibility is great, I’m not a PC user but was able to get everything set up without a struggle.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Rog ally
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The asus rog ally is like a dream come true. As someone who was very involved with the umpc market before it crashed over a decade ago. If you look past the sd card issue what the ally is capable of is amazing. Can't recommend more
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Great console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine runs world of warcraft with ease just dies within 2 hours of playing world of warcraft if not on charger bu5 if plug in even if gaming only take 45 mins - an hour to fully charge
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
Amazing portable gaming pc, but low battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance is undeniable, but its small battery does not make it great mobile device. If you don't mind always being plugged in a wall outlet or are willing to carry a big power bank with you at all times I would not recommend it. But that is it really, the device is cool, and impressive. It does require a lot of tinkering but it’s a windows pc so that’s expected.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Enrique,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0503" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support


















