Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 11174688
Customer reviews
Rating 4.4 out of 5 stars with 9011 reviews
(9,011 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great Handheld PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a full 5 stars if the battery lasted longer than 2 hours. Graphic and accessibility is great, I’m not a PC user but was able to get everything set up without a struggle.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Awesome purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Money well spent in my opinion, upgraded SSD to 1TB and away I went with zero problems. I'm loving everything about it, except for the battery life and portability but besides that great handheld in my book.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Awesome Gaming System!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical at first, but this does everything I could hope for in a handheld device minus cross platform licensing(which isn't Asus fault or problem to solve). I have fairly large hands and it's incredibly comfortable for me playing hours at a time. I read mixed reviews around the Armory Crate app, but I think it works great and love the ability to customize the buttons per game. I was also really surprised how quicky Windows 11 boots up on the device. The only real flaw I can find is the battery life, but it does recharge really quickly. I probably get a little over an hour of time before it's about dead. I just finished a playthrough of Uncharted Legacy of Thieves and it worked great, sometimes for hours at a time. Highly recommend!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Great product, but needs better quality control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived just in time. Screen looks amazing, great performance and easy to use. I loved this devices, but it had a sticky X button that was getting stuck all the time. Besides that everything worked well.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Great console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine runs world of warcraft with ease just dies within 2 hours of playing world of warcraft if not on charger bu5 if plug in even if gaming only take 45 mins - an hour to fully charge
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Great device but some caviats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the issues you can see them on YouTube. I love the device since I travel for a living but wish the battery lasted longer. Since I upgraded the SSD to a 2TB there’s no need for the SD Card reader but mine failed and now trying to get some support from ASUS.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
Good performance, very short battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed excellent in games for a handheld device. Unfortunately has very short battery life, lasted only 50 minutes per full charge in 15 watt mode. This was done playing older games like GTA V, Skyrim, Risk of Rain 2, and some emulators. Very weak battery performance for a handheld when compared to Steam Deck and Nintendo Switch. Not a problem if you plan on playing plugged in all the time, but not great if you plan on using on the go a lot. Definitely need to invest in an external battery pack.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chuck,
Thank you for sharing your feedback on the ROG Ally. Our sincere apologies for the battery life problems you have had and the inconvenience this has caused you. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0286" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
Rated 5 out of 5 stars
Great On the Go Device!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the device - it is not as powerful as a PC - want to stress this!! It runs alot of games great if you run them on lower settings!! Dont expext to run graphic intesive games with out some lag but overall i live it ran Spiderman Series was a blast, rum APEX no priblem awesome device!!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Soo amazing I need to get one for myself this time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought this as a gift for my girlfriend so we could team up on PC games together. So far it has been a blast and works amazingly well. I had reservations but decided to grab it anyways and I'm not disappointed. If anything it works so amazingly well that I'm considering a second purchase for myself. We don't use it much for its wireless portability so other people might find their expectations dashed after trying it out. But if you are using it for travel and can plug it in it works great and doesn't seem to get too hot. I would recommend getting a docking station with a cooling fan though if you intended to play for long periods of time as it is a compact device. That's what we did and it runs really low temps for the most part.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Powerful little handheld
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great little system and performed well. No issues and the size is comfortable. It did get a bit hot and it was hard to navigate using the touchscreen due to how small it was, but it was manageable.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Works great but short battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great! I do love it. Just keep in mind it does have a short battery, other than that i love it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally works perfectly and has a very good quality on the screen, in practically everything the controls are perfect for playing and also for desktop use, I recommend it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
The Alley Rog Z1 extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its looks nice and feels nice in my hands but the battery doesn't last long and the updates after updates and still updating the performance and system software and good luck trying to configure the M1 and M2 extra buttons in the back to be usable in games and this was the only reason why i bought this so i can play diablo 4 but other than that you can play games watch movies just like a small pc about the size of a game gear probably a tad bit longer lightweight keeps you warm in the cold oh im looking forward for the winter storm..
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0208 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Good.. but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do I wanna use this over the steam deck. Hmm, probably not. Its an impressive device. but it would have been more fun of the sides were removeable just like a Nintendo switch. slide in joysticks for games. Slide in a key pad and mouse combo for other stuffs. The gaming experience rivals the steam deck which could be gotten for a little over half the price. overpriced.. yes. this is for you if you want a strictly windows experience on a small screen. Also the joysticks don't make it useful for anything else than gaming. Not the brightest as a portable pc. 699 dollars will get you steam deck or an xbox or a ps5 or even a nice laptop if you have the time to deep search deals.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
Runs hot.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to play windows game. Would jump to 100C when running user benchmark. Thermals are very tight in this form factor. I would love to have windows 10 installed instead of windows 11. For what it is, it’s worthwhile. But battery last way too short to really be a functional on the go gaming handheld.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mystik,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the overheating and battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0515" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
https://www.asus.com/support/faq/1043914/
Rated 2 out of 5 stars
Flawed but has potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is Flawed but ultimately shows the potential for this platform. I would not recommend buying this iteration and wait for the next version. I pre-ordered the ROG Ally and have been gaming on it since day one. It's been clear since I first turned it on that this is basically a beta product for Asus. From bios/software issues to hardware issues, this device needed more time in the oven before being released. One example, Asus released a bios update which drastically dropped the device performance and took weeks before they fixed this issue. Another example, there is a known issue where the SD card slot gets overheated potentially causing actual damage to the SD Card and/or the SD slot. Its not all doom and gloom, the screen is great, gaming on it is better than my steam deck. But I would recommend waiting a while to see if they fix the issues or wait until the V2 of this device comes out.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gunther,
We truly appreciate your feedback on the ROG Ally. We would like to know if you are currently experiencing issues with your unit, if yes you can reach out to our support or Best Buy for further assistance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0081" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Powerful device with many flaws/bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the ROG Ally a lot. It is sleek and powerful and can play most of my games at decent settings. However, this first gen product from Asus has many flaws: 1) The SD card reader tends to fail very often (even with the latest updates) 2) The buttons sometimes get stuck 3) The joystick wears down quite easily because of the sharp edges of the RGB slot. You will find black paint in the RGB rings from the rubbing
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers receive the best products and services. We will forward your feedback to our Product team for review. Please note that there will also be future updates to the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To investigate the problems further or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2306018106-0442" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Very good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good purchase in my opinion. I will say that if you are looking to buy one get the Z1 extreme. Also if you buy one it’s not an open the box and play as soon as you turn it on. What I would suggest is turn it on set it up Then restart it for it to update the new bios update. I can play MW3 and warzone smoothly and 90fps on turbo. Fortnite looks really good and runs smooth at 120fps. You can buy docks to set up a monitor, keyboard, and mouse to have a pc setup. I would definitely recommend this to someone who is looking for a good mobile gaming device with the options of doing a gaming pc. This is a pricey device so I would recommend a screen protector and case as well. You can pair Bluetooth headsets and Xbox and ps5 remotes to it as well as Bluetooth speakers.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Plays Starfield
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Ally. Works great. Like the title says I can play starfield. It plays well no stuttering or issues. You can't play at the higher graphic settings but it looks great on the 7 inch screen.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Fast and Easy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful and Portable. It gets the job done. But, don't mistaken it to be on par with an actual gaming PC. I don't game heavily so this is perfect for me.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend


















