Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 9,011 reviews
  • Rated 4 out of 5 stars

    Where gaming is at, it excels

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very strong and an excellent addition in the advancement of portable gaming. It’s powerful and does a lot of the important things right such as power, cooling, noise. But there are issues that most people would agree on in user interface and ease of access. It’s essentially windows 11 which has it’s pros and faults and while the armor crate UI I honestly think is strong, a lot does get left to be desired because of how it feels like it is dependent on keyboard and mouse optimization. But being real, you buy ut to play games and it plays them amazingly, very strong in a wide variety of platforms because of that windows 11 help and as a game pass machine it works amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing handheld

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld that makes for great gaming on the go. Battery life is the only issues ive ever had with this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a handheld console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice handeheld console. Had good battery life and graphics. Like that it's windows os so you can have any game engine you want without having to mess with software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for experienced PC tinkerers.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very experienced long-time PC tinkerer. I am used to setting up computers, laptops, etc to get them to an absolutely perfect state. So getting this thing to a state where I really enjoyed using it was no problem for me. I also own a Steam Deck. That was pretty much ready to go almost instantly. It's a much more user-friendly device and most people should choose it instead. On top of a much better UI, it also has touch pads and a gyro sensor, meaning it has more control options. That being said, if you are experienced at tinkering with PCs, putting up with the Ally's downsides is 100% worth it to get the much more powerful APU (graphics and processor) and MUCH nicer screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs games well, some minor issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally runs games well and I like having a portable device that can run windows. But there are some concerns i have with the device, especially when comparing to the Steam Deck OLED. The battery life on the Ally just doesn’t compare to the Deck. And there’s other minor issues that happens where the Ally will not let me use the controller buttons when playing the game. It doesn’t happen often, but I might minimize a game to check something and when i return to the game, sometimes the controllers do not work immediately. This happens despite changing between the different Ally modes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT if you're okay with tinkering

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who enjoys the tinkering and customizing aspect of setting up a new computer or device, personally i give this product a full 5 stars. If you're buying this with the expectation of jumping in and just gaming, then I'd suspect your rating might be closer to a 3.5 or 4. It is a great gaming device and more capable than the Steam Deck just about all around, but you have to remember it is a Windows device at the end of the day. That inevitably means dealing with Windows annoyances like popups, potentially malware/warnings if you arent careful about what you download and from where. Go watch some reviews and current videos on this device to see how it is, and how far its come. It isnt and likely wont ever be as "console-like" easy to use and set up as the Steam Deck or a Nintendo Switch, but hell if it isnt a powerful piece of kit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better performance than steam deck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Only thing that needs work is the interface. That's more on windows. Windows needs a handheld dedicated version. Also a short battery life when pushing the graphics. Games run great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Rog Ally

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that its practically a portable computer and just with a hotspot from my phone I can play all my games on road trips and at friends houses. The only issues is the mirco sd slot not working after 1-2 months but I found a work around for it so im not concerned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows is biggest thing wrong with this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows, which was the main reason i bought the ally, is actually the worst part of the rog ally. Touch screen Windows is just very hard to use compared to steam deck. Also the keyboard should allow you to use the not sticks to type on the keyboard similar to steam deck but instead you have to take your hands off the edges of the ally and hold it on one hand while you touch keys on the ally keyboard. The screen looks fantastic and the sound system is great. But the above issues plus it just isn't as comfortable to hold as the steam deck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but battery life is bad screen and controls are high quality

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DaltonJ,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306018106-0603] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Better than expected.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From reviews online my expectations were low. So when I unboxed it and instantly became obsessed with it, it shocked me. Everuthing about this works great and I would recommend it to anyone looking for a hand held. I already recommended it to both my uncle and other close family as I was so happy with the experience. This is definitely for someone who has experience with tech though. I would not give this to anyone who might struggle with editting settings in BIOS or making sure your drivers are up to date. These experience were both smooth and efficient. However its not for someone new to those subjects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love gaming on this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much more than my Steam Deck. The battery isn't fantastic but not a problem if you don't mind being plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld but …

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed playing with this product. Couple of things to consider is that it is heavy and you can get tired holding it. Second the battery life is not impressive. Depending on the games you wanted to play battery can last for AAA games near to 1 hour and 30 min. If you play some retrogames i heard that you can definitely pass the 2 hours with the silent profile that uses only 10W. I actually returned because for the price I believe that is better to get a gaming laptop or build a desktop. For retrogames and casual playing I recomend Steamdeck. I went for the route of building a gaming desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ROG ALLY Z1 extreme

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and picked it up the day it launched played it a ton it runs every game I’ve thrown at it. Enjoyed it a lot. I definitely recommend buying extra storage for it though because of how big newer games are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - ROG Ally 7 is a powerhouse in the world of portable gaming, and it's not difficult to see why it's deserving of a perfect 5-star rating. This gaming handheld is a marvel, packing the punch of a high-end gaming setup into a sleek and portable design that's perfect for gaming on-the-go. At the heart of the ROG Ally 7 is the AMD Ryzen Z1 Extreme Processor, a beast when it comes to performance. This processor ensures that games run smoothly, even those with high demands, making no compromise on speed or quality. The 512GB storage is generous, providing ample space for an extensive game library, so you're never left wanting for entertainment options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comfy grip and smooth gameplay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it. its a handheld pc with just about any laun her tou could think of. only downside os the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive enjoyed playing different type of games on it including wazone, Expectation. Thirty three oblivion remastered Only draw back is battery life but keep it plugged in and your good to go. I love the features to program custom game profiles and key combinations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7/10 if not for Battery be a 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, needs better battery life as do all current handhelds. This is the leading in graphics and performance compared to steam deck and other hand helds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all it’s cracked up to be.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my unit on release day. Setting up was a hassle. For context, I’m an avid PC builder and I dual-boot my SteamDeck. I also owned the original OneXPlayer and built countless Raspberry Pi handhelds. I’ve installed Windows at least 150 times in my life, so I’m familiar with the process. The thing that made it so arduous is that ASUS has their software updates spread out in multiple different pieces of software. Getting everything set up was far more work than a standard Windows install, and actually felt like more work than installing/customizing for dual-boot on the deck. Once I got everything installed/updated, it seemed like I got a good unit. No sticky buttons, or any of the other major complaints that other early adopters had. The reason I returned it was that it just came nowhere close to living up to the hype. It was faster than the deck, but with some major caveats. Mainly, the battery. The battery life is absolute garbage. That combined with the machine rendering extra pixels for its higher resolution screen means that you really aren’t going to get better performance than the SD out of this thing unplugged. Plugged in, it performs great, but there was still nothing that the Ally could do that the SD can’t. I made a point to test all of the games that I tried to get running on my SD but just wouldn’t run well enough. Some of them ran better on the Ally but none of them were good enough that I’d actually try to play them. At the end of the day, the Ally was just a redundancy to the Steam Deck that was more of a hassle to use. I might have kept it if I didn’t own a deck (I do like to tinker), but I knew after day one that it wasn’t going to replace the deck for me.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CalRal,

      It is really unfortunate to hear about your disappointment with the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0073" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    An amazing upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the ASUS ROG ally, I owned a stea, deck for about a year before getting this and I sold my steam deck literally 22 days after getting my ROG, the screen, buttons, speakers and performance are all better than the decks in my personal experience

    I would recommend this to a friend