Customer Ratings & Reviews

For time when it was purchased a great new product. Had it for two years and served its purpose. Was able to get semi decent battery life while playing AAA games considering what it is. The idea behind a handheld is great, but definitely needed more time to bake. Playing hooked up to a power source if possible on the go is ideal and you’ll still find enjoyment from playing on the go. I used this a bit when traveling on planes and at the hotel. Either docking it to a tv or monitor to laying in bed. It was nice to squeeze in a hour to three hours of playtime without feeling too cumbersome. Ideally if this were priced $150 cheaper than its original listed price this is an easy no brainer. But even at current pricing or deals you’ll find some use in the product.

Great handheld and quite the power house even after months of owning the device. Only issue would be battery life is rather short if you want to enjoy your game to its full potential.

I absolutely love this device. I take it everywhere with me and it performs wonderfully. The battery drains so quickly so make sure you have a battery on hand.

Great handheld PC, controls work really great and im surprised how many games this can play. Battery life is ahort but mine is mostly plugged in. It does take a little tinkering to get setup but i think its well worth the effort!

if the battery lasted more, this would be the perfect gaming device, even with that, it is amazing how it handels all kids of games. you will need an additional, heavy portable battery if your're planning on playing AAA games for more than an hour.

​Works great, no complaints. I'm still using it even after more than 2 years.

Amazing and fast, play all your AAA games on the go! Plays every platform that you would on pc with a breeze

What an amazing handheld PC this is I can take my Gaming on the go and play my Xbox Games through cloud gaming as well as Steam games for PC best purchase I ever made highly recommended for players that like to play on the go.

My first device the LB button didn’t work out of the box. My second device fried my SD card. On my third device been good for a month now. Noticed that some changes to the device since my first device. No fabric tape on the fans. Different ssd brand. This one has micron and others had western digital ssd. Swapped it with a 2tb ssd. Good device. I’m used to windows nonsense. I was lucky that the other devices had issues with in the 2 week return policy at Best Buy. My current device I waited a month to purchase it again. Figured the manufacturing batch would be different and it was. Doesn’t say different sku. But it is.

Really awesome. Handheld pc. Quiet, powerful and convenient. Biggest grip is the mini ssd and obviously battery life.

Nice portable system to play games on, easy to use and setup.

I returned my Steam Deck. The idea of a handheld gaming PC is a great one, but Valve’s offering really just does not have the horsepower to make good on that proposition. While it still has a lot of compromises and unstable performance, the ROG Ally has given me an experience that has been more in line with what I was led to expect on the Steam Deck. Windows hasn’t been an issue after setting the sleep button to Hibernate, as the Big Picture feature of Steam has essentially always been a SteamOS emulator. In summary, this product is what the Steam Deck advertises itself as, and unlike the Steam Deck itself, nothing less.

Pros: cooling is phenomenal, screen has retina-burning brightness and vivid colors, can essentially play *any* game. Cons: essentially not battery life, sticks could be a bit heftier (awful deadzones), and windows in general can be a pain.

While I did rate this product “Average”, I do think it’s a cool device. But currently, windows handhelds have a lot of room for improvement. Mainly in the battery department. The screen is good and the speakers sound nice. A major downside of this device is the horribly joystick dead zone. This is not a good device for shooters. IMO, the Ally is the best PC handheld but the concept needs time to mature

This is a great handheld that makes for great gaming on the go. Battery life is the only issues ive ever had with this system.

I was really excited to receive this device, and I had fun setting it up and customizing it to my liking. I didn't like waiting for ASUS to update it to fix various problems at launch, though. It took about a month but I would say the device is usable in most cases and will continue to improve. Windows seems unoptimized for the Ally, but it's manageable if you know how to work with Windows 11. If you can't stand Windows don't buy this. But it's the most powerful and capable hand-held gaming device yet and will only get better in the future. The massive hate is undeserved, but keeping ASUS accountable is still important going forward.

Great little device for on the go playing. I was skeptical at first due to the early reviews, but the firmware that came out prior to release seems to have fixed a lot of the issues. Pros: + Great performance + Controller has good tactile feel and is responsive + Overall better grip and comfort compared to Steam Deck + Excellant picture quality with vibrant colors Cons: - Takes a little work to get controller profiles setup for some games - Windows needs work for this style of device, this is a handheld not a desktop device - Wish it came with built in 1TB storage, although you can also use Micro SD (UHS-II) cards for additional storage.

It's pretty impressive how well it runs some of the more demanding games when plugged in. Battey life and game performance drop quite a bit when unplugged. I returned the system after 10 days. My memory card stopped working and my joystick started drift a lot. Great idea and if they fix some of the issues I may get one again but I did not feel like helping Asus work or the bugs.

I tried my friend steam deck and I thought this was way better. Smaller than the steam deck fits in the hands better and pretty manageable. I highly recommend the dock too. I'm able to hook up the TVs and monitors and all sorts of things. I believe this is using the newest AMD Ryzen extreme mobile chipset based off of the smallest 3 nanometer manufacturing technologies possibly by TSMC. This thing performs better than my 3-year-old alienware laptop. I highly recommend getting a one terabyte card because you will be playing AAA games on it and they take up a lot of space. Just like PC or Xbox or PlayStation 5. But if you're looking for it all in one solution and need a new computer it runs on full windows 11 with optimization and custom software by Asus which is very good really helps with the interface

This was an amazing purchase! I was a little skeptical at first, but this turned out to be very worth it. I love how much of a multi purpose this is. I love my ally!