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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 9,011 reviews
  • Rated 5 out of 5 stars

    4.5 stars - great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, runs most of my games flawlessly and it is comfortable to use. It just takes a bit of time to setup and update everything.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good device

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good device battery life could be better but the life it gets is on par with my experience with the switch. It runs well and runs games well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, runs well, only issue was buying it used. It was already registered under a separate account so I was unable to access all the features of the device. It also has an unexplainable issue where out of nowhere the right analog stick won’t register left and right movement, only up and down. Overall however, it is an excellent gaming handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for OTG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great competition for any other handhelds out there. Great battery, great frame rate, great graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the kind of thing we dreamed of

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ROG ally is amazing. I can hang out with my wife where ever she is and still be able to play my ever growing game library. I'm in school 12 hours a day 5-6 days a week and I found that I was not allowing myself anything that I enjoyed. This has allowed me to get back into one of my favorite hobbies. IT IS A WINDOWS COMPUTER. That means you will have to tinker with settings, deal with bugs, and still sometimes get some headaches. It is not plug and play, but if you are used to PC gaming this is a tremendous tool in your toolbox. I was mourning the money I spent at first, but after 2 hours with it playing cyberpunk on my couch while my wife watched tv as we chit chat made it all worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice litle machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baterry live , could be better, its deplete quicly if i may ask for a change is a bigger ssd

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Idea, hobbled by windows and poor software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. Too many glitches. Has a lotta potential tho. It’s so powerful, but when on the higher power modes gets as hot as a gaming laptop. It played a lot of games on super high settings. One game I enjoyed a lot was GTA V on almost max settings, it ran over 120 fps and looked amazing. My last straw was when the controller kept turning back into desktop mode while in-game, so it was like trying to play with keyboard and mouse through a controller. Very confusing and weird.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm sorry to hear that you are experiencing issue with this product performance . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2306018106-0177) for us to better assist you. Thank you for choosing ASUS.

      Best regards,
      Schottky
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    The Best Handheld so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog Ally for the win. Its extremely light and feels great in the hands, runs everything I throw at it and I have had 0 issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do all machine!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Only downside is the battery life, but its great for playing games around the house snd not being tied down to a desk or TV. Would recommend 100 out of 100 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming on the go! You can play your games just like you would on a home PC but in a car or at a friends house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good almost great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device, it's not perfect but it works great. There are times when it's clunky to use for typing but the more you use it, the easier it gets. I found using either reddit or asus for the recommended game settings gives the best results. Following those settings can make the difference between keeping and returning the device. The last problem is it should come with a 1tb hard drive. The 500gb fills way to fast. I would only purchase the extreme version and highly recommend purchasing a larger hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance and screen resolution. The only downside is the terrible battery life when not plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sick!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sinister device! I use it for media playback and of course gaming. It can run any emulation of any console and even handle AAA games. Star Rail runs like a dream. Great idea on me to buy this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome knowing its a computer so small to hold but battery doesnt last long it has to be plugged in after 40min, not enough time for gaming away from a wall plug.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a slight learning curve as you need to know how to set it up, but it has been a game changer. I absolutely love love love this. I can play all the games I want without needing to take up a whole tv screen or be at my PC. Definitely recommend. Just know that it will take a bit to get used to. Looking up help guides really saved me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience, and an excellent have steamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with my Asus ROG ally, from streaming games from my desktop to playing games on GeForce now to playing games installed on device the experience has been very consistent and very enjoyable. I had been concerned that it might take a lot of tweaking of have settings to get things to run smoothly, but it really doesn't take much at all. The only negatives I've had so far is with armory crate, it is a little finicky, but it works most of the time, or Windows 11 it self. I have noticed the WiFi card sometimes had trouble with my network and switching between mesh nodes. The best part of this device is, in my opinion, streaming games, be it via moonlight, or GeForce now. This is because you get a bit better battery life and can play games at 1080p.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you have big hands wait for the x.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little handheld is awesome. It played everything I threw at it with a few tweaks here and there with no issue. Unfortunately, it was a little small for my hands and it made them cramp after long gaming sessions. I returned mine for that reason alone. From what I understand the Ally X is coming soon with bigger grips so I returned and per-ordered that one. Hopefully it feels better in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only handheld i need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and smooth especially for anime games, i even installed other emulators game and it would spetacular. Battery is pretty bad, but i always play it plugged in so i dont mind it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great! It's portable and small plus the fans are not loud. I just wish the battery life was better and that there were protective cases available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good when windows not wonky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance awesome screen. Just it is on windows no fault to it but just not as seemless as a steam deck. If you’re comfortable with windows it’s a home run

    I would recommend this to a friend