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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 9,011 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, fun to play. Nothing better than sitting back and playing games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as gaming goes, this device is a must, The quality and performance is on another level. The only draw back is the SD card issue that I hope gets fixed by Asus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessories = 5 Stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this device for 24hrs and noticed it's been getting mostly 4 stars reviews. Even though it's been only 24 hours. This device isn't 4 star device. The power drain when playing higher spec games is a thing. If you don't play with the specs to change that. The storage isn't that much if you're planning to have those games stored on the device. Now i purchased a M.2 2330 2tb NVMe storage to replace the one included. I purchased Anker 737 power bank. With those two things those 4 stars review would become 5 stars. I only had it for 24hrs so i'll let the other reviews explain the other aspect, but with cloud gaming, pc gaming and emulating gaming. This is the future consoles of gaming here. Give it a shot or wait to the big name players to catch up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    I definetly love it, but..there is a but...

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far, i enjoy every si gle AAA game ive played on the rog ally, other than having problems with the R button on one of a few games. The battery is a big problem for me on this one, i also own the steam deck and the battery is better personally. But on this part on the rog ally j love the fact that i dont need 3rd party software to play certain games. But ither than that i love it, in my humble opinion it needs more time and updates, as of now and sadly i am hoping for a powerbank to give me a little bit of extra juice. Ps:materials do feel a little bit to cheap, analog sticks,buttons and shell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, trouble with accessories at times

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but has some issues with using a controller, hasnt worked the past few months for mine, and also has trouble showing up on certain TVs when you use the HDMI adapter. So good for what it is, but can also be fickle and you don't really have a clue why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great windows handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, works great, runs World of Warcraft no problem which is my main reason to buy for travel and couch play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG FAN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of this product. Love how im able to use it when im away from my PC to still remain playing with friends. The battery itself is short but with the introduction of these pc handhelds its not uncommon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. It is a handheld powerhouse. If you are into PC gaming and want a handheld then buy this machine. Sure battery life isn't fantastic but what do you expect running such a robust hardware cpu?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs just about any game you van throw at it. Battery life is not great obviously, but overall great experience. Tuns emulstors reslly well and have have had no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device if you can get it on sale

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, great screen. Runs silent. However, since the screen is 1080p I seem to get similar performance to the SteamDeck @ 800p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld came in great condition and is fantastic for someone that doesn't have time to sit too often like me. It's appropriately powerful and offers a multitude of options for modifications. All in all it's a great handheld and powerful computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a very dedicated gamer, i dont compete but its what i love to do. My primary gaming PC is very nice, 20 core CPU (hyperthreaded), 3080, liquid cooled, flashy lights everywhere. This isnt quite as nice as that. But for the price you pay its astonishing how much preformance it puts out. I actually bought this for my daughters christmas gift but of course i opened it and preinstalled all the windows updates and got her games ready. I tested several out and they run very, very well. Can i say in the longrun how good the battery life is, or if the joy sticks drift, no. But if it runs even remotely as id expect it to over time its an excellent baragin for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for gaming on the go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that I purchased was an open box excellent, I returned it the next day as it wouldn't power on unless plugged in and even that was spotty at times. That made me lose faith in the open box so I just purchased a new one and it has been awesome! I can play any game I want at a reasonable frame rate (60fps) as long as you tweak the settings and the visuals are great. My brother who doesn't even game has played this for about 10 hours over the past week that we were together and is now going to buy his own. From what I've heard most open box experiences have been fine so mine may have been an isolated incident, I'd say it's worth a gamble with the best buy return policy and if you get a dud then just go for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the on the go or travel system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go or if your traveling. You can connect to a TV or monitor or play handheld. Games are pretty graphic and sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games amazingly on high settings, portability is great solid system tbh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good handheld device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great device. If you want a device with no restrictions and no compatible issues and with awesome power for a handheld then this if for you. just beware of normal windows problems. Don't expect to have a smooth console like experience with this device like the steamdeck. There are lots of pros with this device as well as lots of cons. Just be sure that the pros outweight the cons for your specific use case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is amazing worked as expected. The SD reader died but that is now a know flaw from the manufacturer. Sent it in to Asus and it was repaired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life isn't the best, but I love this device. Its really compact for travel and is my second most used handheld!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games runs great on the go and its nice to be able to catch up on my games as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love gaming, this is a must buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was rocky in the beginning with all the updates, but once that I have everything the way that I need it, I can't get enough. I'm playing COD on the go and this is all you need!

    I would recommend this to a friend