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Customer reviews

Rating 4.4 out of 5 stars with 9071 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 9,070 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Great So far just don’t use the SD card reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an amazing unit so far beside the SD card reader it has burnt up my card in a day but doesn’t affect anything else and it still works just make sure you do not use it until asus figures out what’s wrong

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I can't leave home without it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is awesome, comfortable to hold for long periods of play. The battery life is a joke, but it's great for short play sessions during my lunch break.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life isn't the best, but I love this device. Its really compact for travel and is my second most used handheld!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Purchase!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld gaming pc! This definitely exceeded my expectations and the software it comes with is very polished and optimized. I love all the overlays that are implemented so it makes using the device easier. Armory crate is a must and makes the whole experience feel very console like. The fact that it’s also windows 11 makes it possible to mod games and achieve everything your desktop can do. In my experience 512gb of storage is enough I already own a desktop and I usually play one single player story game at once so 512 is plenty. I’m currently playing atomic heart and always get over 60fps on medium to high settings at 1080p. I’d definitely recommend this it’s awesome to be able to bring your pc everywhere you go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    If you have big hands wait for the x.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little handheld is awesome. It played everything I threw at it with a few tweaks here and there with no issue. Unfortunately, it was a little small for my hands and it made them cramp after long gaming sessions. I returned mine for that reason alone. From what I understand the Ally X is coming soon with bigger grips so I returned and per-ordered that one. Hopefully it feels better in the hand.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A pc handheld wont hold your hand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a windows device thats come with all the headaches of pc gaming. If you come from pc and want another way to play an endless amount of games on the go, this is a solid opition. Next consider your use case, how long are you going to be away from an power outlet and what kind of games are you going to be plays because the battery life is short! If you got a use case that centers being around a power outlet or playing older/indie this is a great luxary to play on but not a great optio.n if you want this as ur main gaming device

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Happy guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Was skeptical of buying because of some known issues but had since been fixed. I bought mine new and haven’t had any of the issues people have had. I’ve clocked 15ish hours on it. I purchased it for a long flight and thought it would be fun to play some games. It worked out great for me and I don’t plan on returning it. Only thing is the controller feel is a bit weird. I would like it to fit my hand a bit better. But the storage is great, battery has performed well for me, the screen is absolutely amazing, doesn’t over heat. I played for 7 hours on a 12 hour flight. I had it plugged in majority of the time and never over heated. Great product, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At its price point it can play most PC game good at 1080p. But even when the frames dropped it wasn't a bad experience because there was no screen tearing or skipping. AMD did a good job with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    I wish this existed in my teen-gaming years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the greatest pieces of tech ive had the opportunity to hold in my hands. An emulation beast, affordable thanks to that ML cut-back of the Ryzen 7 7840u. High refresh rate and really low response time delay. Those speakers can speak from every angle. Its an amazing time to be a gamer, apart from the broken AAA titles being released, emulation will be your best experience here from Odyssey to Switch. Hopefully next rendition of an ASUS handheld places the SD card somewhere where little heat is being generated, also wishing soon Windows is released with a handheld/gaming version without all that unnecessary background processing for a gaming device that drain the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    small but mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main thing I believe everyone gets wrong when they buy is that they think it's a switch. Wrong it is basically a very small gaming laptop that if you want to have the best performance you need to keep it plugged in. but for everything else it is easy to set up and plays everything I have thrown at it. I would warn you though make sure you play games that are more for controllers than keyboard and mouse because you can connect them you just have to have a Bluetooth version of them. Lastly, you can play it on battery just note it will drain very fast maybe will last 2 hrs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent! Powerful! Portable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful device! I bought a dock and gaming keyboard and mouse and it runs perfectly. Playing all my pc game’s traditionally AND portable! One of my best / most used purchases In a while.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is very great for on the go gameplay. The only thing really negative is the battery life. I recommend buying a power adapter for the car. Other than that its a 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for playing AAA games. Battery life is not great and there are sometimes software malfunctions with Windows 11, but overall a powerful device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic for new and older games!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have run Diablo IV on it as well as retro games through Steam assisted by EmuDeck. Such a great piece of hardware. I love that its full Windows 11 and can be tailored to your needs instead of being at the mercy of firmware updates from a single source. Armory Crate by ASUS is efficient enough and everything else can be handled in Windows. I recommend the $65 wall adapter that also serves as a go between for USB-C and HDMI. It is great if you want to dock the handheld from time to time. I’m seriously also considering thr external GPU for future updates to this portable gaming computer!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive enjoyed playing different type of games on it including wazone, Expectation. Thirty three oblivion remastered Only draw back is battery life but keep it plugged in and your good to go. I love the features to program custom game profiles and key combinations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Killer handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I want it to do no slowdown runs smooth lightweight decent battery and the ability to connect to tv for big screen gaming is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great in 2026

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in January of 2024 and still capable today in the big 26. Great product and worth the buy if you can snag it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ambitious but Needs Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying the ASUS ROG ALLY, I was very confident that there would be some bugs/issues early on with the device. As a PC gamer, I was very intrigued with this product since it was announced. For the most part, the ROG ALLY peforms fairly well. However, the latest bios update provided by ASUS has cut performance by 15-25%. In many games, that is a massive performance hit, even at the lowest settings. There is also some issues with deadzones on the controls. I am worried because ASUS made a widespread announcment that the deadzone issue is equivalent to that of compeititor brands. A response like that hase very worried by how much adequate updates this ASUS product will receive. Overall, games such as Call of Duty Modern Warfare have performed exceptionally well. Many games that do not peform very well such as Hogwarts Legacy are not at fault of ASUS but poor game optimization. The ROG ALLY surely has great ambiitons, but one just has to wonder, will ASUS do their part in porperly updating this down the road?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best of both worlds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it Great device I have a lot of fun playing on it Best of all I can take my PC library on the go with me definitely would say get one if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, runs well, only issue was buying it used. It was already registered under a separate account so I was unable to access all the features of the device. It also has an unexplainable issue where out of nowhere the right analog stick won’t register left and right movement, only up and down. Overall however, it is an excellent gaming handheld.

    I would recommend this to a friend