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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 9,011 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First handheld PC, Worth every penny and has been a beast on the road!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good handheld with some nigs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a portable hand held computer to play games and figured they this. Takes a why'll to setup because of lots updates. There's some glitches I'm it and have to be patient with some games to load. But overall very happy with it. Lots videos on how to twerk it and get beat out of it. Still lots to learn but if you want something to play games why'll away from computer or console I recommend this device. Hope on time gets to work as good as my consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent handheld windows computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I have had it for quite a while. Never had any issues. It compliments my steam deck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great windows handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, works great, runs World of Warcraft no problem which is my main reason to buy for travel and couch play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of it this device, can game in so many ways, wish there was more storage and a bit better battery life, my only cons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be so much better. I’m giving a 4 because overall it is a good handheld overall and I like it over the steam deck. But it is buggy at times I have to reload games a couple times for them to actually load. Sound profile is good for a handheld device. And games look really good. I’m hoping they work out some of the bugs cause it is really a great handheld. And for the price it is a competitor to a lot of the windows based handhelds out there!! I am very satisfied with the Ally I upgraded the nvme and added an SD card and they do work flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    milestone for handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is great, remind me of original Game Boy. It's very comfortable, performance is amazing, very quiet, for this price no competitor at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go ASUS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome PC on the go. I bought it for my son's birthday and he absolutely loves it. It's perfect for gamers on the go but only downside is the battery doesnt last that long if he plays on it continuously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has initial setup, but great overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, look, its a PC. If you dont know how to download updates before you start trying to play games, then dont buy this then whine about it later. If you dont mind doing some updating installation and configuration, and your PC games library is not mostly on Steam, then this is probably what youre looking for. It plays Gamepass and other systems including Steam natively. The reviews are true about battery life. Its not great. I play plugged in most of the time so its not an issue for me. Expect an hour to 2 hours of battery life. Great system overall though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device, crappy retailer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device and does what it's supposed to do. Knocked off a five star because best buy sent me a code that is invalid for game pass and I'm pretty upset about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far! Been able to play all the games I’ve been wanting to play on it. Only wish I was able to buy the system with more than a 500gb HDD. (Upgrading the drive was simple enough however)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to get into PC gaming for a while and the ROG Ally offers a nice solution since I don’t have the space for a full-blown PC setup in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best PC handheld on the market and at a affordable price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but needs improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, plays most games. Battery sucks so you have to be connected to power most of the times or get a battery bank and maybe get an extra 2 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good little game pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I was hoping it would be, lots of aftermarket stuff for it to, i bought a dock, a d brand case for it and it plays games great, the fan is a little noisy but all in all well worth the price i got it for. I paid $450

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Republic of Gamers Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. You couldnt ask for a better all around handheld. Unlike competitors, you dont have to be stuck with certain OS to run certain programs. This thing is windows 11 and has he flexibility of running different launchers, such as Steam, prime gamin, etc. Only issue I have is that it doesnt have much official accessories made for it yet and it does get hot after a prolonged gaming session with it. Would be easily solved if they could make a fan/cooler attachment like what they have available with their RoG phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld PERIOD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best handheld ive had in my hands! Performance is next to flawless on just about anything ive thrown at it. Runnin just about every game ive played at 100-130FPS without any problems. Dont let bad reviews from reveiwers that obviously dont know how to use a computer lead you away from this! First thing you should do is hop into the AMD settings software and tweak settings to your liking and boom. this thing becomes a major powerhouse! have had ZERO issues with over heating, zero issues playing any game i could possibly want. Dont hesitate, snag one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing, exactly what i wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there have been a ton of people claim defects and issues since day one, and this is my own personal experience, but i haven't had a single issue you yet** knock on wood*. There is a bit of setup that has a learning curve for anyone not firmliar with windows OS, but being a "PC Gamer" im not shy to jumping right into it. There have been no issues with the sdcard reader (I'm using a samsung pro plus), my entire steam library, epic games and gog with a copious amount of roms on it all run smooth. I have no regrets and have no intention of returning my unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally a portable pc in your hands!! It’s super fast and there absolutely no lag while you are playing your games!! 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy product demo, rog ally, gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do you go to demo and play the best handheld gaming device? Best Buy every day of the week! Love the device and trying it out before buying.

    I would recommend this to a friend