Customer Ratings & Reviews

Good Item but Best Buy certified open box was poorly handled, it was defective still out of the box and as it eas a gift we did not find ourselves in an easy position to fix it ourselves Otherwise great Product

I know there have been a ton of people claim defects and issues since day one, and this is my own personal experience, but i haven't had a single issue you yet** knock on wood*. There is a bit of setup that has a learning curve for anyone not firmliar with windows OS, but being a "PC Gamer" im not shy to jumping right into it. There have been no issues with the sdcard reader (I'm using a samsung pro plus), my entire steam library, epic games and gog with a copious amount of roms on it all run smooth. I have no regrets and have no intention of returning my unit.

It is a very powerful and fun consle to play on in bed and on the go. The only problom is thr battery life

I have wanted the steam deck for awhile and then followed the ROG ally news. This thing is a beast, its powerful, its mostly quiet, it doesn't run super hot, its comfortable to hold. Runnings full windows to some is a negative but the interface works very well when using the asus software. Battery life is about what you would expect running a portable PC. Diablo 4 for 1.5 hours took me from 100% to 54% (so approximately 3 hours) the charger though gets this thing topped off rather quickly. Oberall my experience has been super positive. Negative reviews seem to be based off the company vs the product. If you want a portable PC this thing is the way to go, the specs alone will make this thing relevant for years.

Blows my steam deck out of the water. As long as you treat it as a PC, as far as installing all updates, it has been absolutely wonderful. I'm okay with a 1.5 hours battery due to the performance I get.

I mainly got this device to play my back catalog of games I own. This device will play any game I throw at it just fine. If not than I can stream it easily from my PC but I've yet to have the need for that. I get home from work and the last thing I wanna do is sit at my desk so this was the next best option. I was gonna go with the steam deck but my main catalog of games are spread through Steam and Epic. I don't wanna hassle with anything on Linux so Windows based handheld is the choice for me. It was a really close close close call for this or a steam deck.

Title says it all. You couldnt ask for a better all around handheld. Unlike competitors, you dont have to be stuck with certain OS to run certain programs. This thing is windows 11 and has he flexibility of running different launchers, such as Steam, prime gamin, etc. Only issue I have is that it doesnt have much official accessories made for it yet and it does get hot after a prolonged gaming session with it. Would be easily solved if they could make a fan/cooler attachment like what they have available with their RoG phones

Once you realize what the device actually is and how to properly use it to its advantages, it is awesome and something gamer have dreamed of for decades. Paired with GamePass, you can take entire game titles offline and play them whenever, wherever you want. Hooked up to a monitor and keyboard/mouse and you have a small yet capable desktop. I would recommend trying one out to see how much it can do.

Works well, but has some issues with using a controller, hasnt worked the past few months for mine, and also has trouble showing up on certain TVs when you use the HDMI adapter. So good for what it is, but can also be fickle and you don't really have a clue why

Considering some mid tier GPUs are $600-700, this is a great buy for portable gaming. I'll probably mostly use it for emulation but it's nice to know I can play modern games on the go with 60+ fps.

Very nice handheld laptop. A few kinks I think they resolved with early bios updates. Battery life and overheating can be an issue if misused.

Great device! Having already owned the steam deck, I was curious if this was any better, and it definitely is in ways that are important to ME. The handheld experience is similar to the steam deck with the exception being the ally has higher frame rates in certain titles. Where this device really shines for me is in docked mode, I was planning to build a second PC for my wife or when I have a friend come over, but I was curious about this device being able to fill that role. It blew my expectations out of the water! COD, Valorant, Valheim all play extremely well. My friend came over recently and we played rust for 5-6 hrs and it performed like a champ. I am very happy with this purchase.

Really good handheld. Has been able to handle any game ive tried so far. My only complaint is that the sd card reader wont read my sd card.

I've actually played with it more than my steamdeck, Aya neo and Aya neo air combined. Just the feel and comfort also with its lightweight nature and the ease of tdp controls, controller settings, brightness with the reach of my thumb is very convenient, making my gaming experience a whole lot easier. I started with the Aya Neo 2 years ago so my personal experience with the battery compared to Ally is very acceptable. We are still years away in having the technology for battery optimization. Ppl should stop complaining about battery life. It doesn't even get that hot, if anything my Aya neo and Aya neo air runs a lot hotter and the heat dissipation is actually not bad. Please read manual before use.

Nice handeheld console. Had good battery life and graphics. Like that it's windows os so you can have any game engine you want without having to mess with software.

The ally is an awesome on the go pc. As well as it works great as a midrange pc if you purchase the power cord that has the hdmi. Then you can run it with a monitor with mouse and keyboard. Pretty awesome!!!

I bought this “open box excellent” and it didnt work out of the box. Was stuck with the log in screen despite all the trouble shooting I did. Exchanged it for another one which ended up needing servicing 15 days in (so was unable to return or exchange). Got it working fine now. Its a bit of a finnicky device, but its able to play games well and can do a lot. Battery life is short so dont expect long sessions.

I really like the ASUS ROG Ally — it’s powerful, smooth, and runs most games surprisingly well for a handheld. The screen looks amazing, the controls feel great, and the performance is solid even on higher settings. However, the battery life is definitely the weak point. It drains pretty fast, especially in performance mode or when playing AAA titles. Still, if you’re okay keeping a charger nearby, it’s an awesome little gaming machine.

So I did pick it up yesterday and it's a cool handheld. But it's not perfect I didn't expect it to be tho. Discord on it was acting funny yesterday and discord kept freezing saint row ran just ok it was definitely some frame drops on that and COD and the boxing too I figure it will get better tho. It will good for on the go tho. To me if definitely aint taking the place of my PC or PS5 now it might just take the place of my switch on the go tho its just more options with the ally . Having the ability to have a small docking station to carry with is ideal for me even tho they are out of stock at the moment hopefully they will be back in stock before I go on vacation I look forward to the up dates.

This thing is great. Bought to replace steam deck and it does not disappoint! Runs triple A games at 50-60++ fps. Very easy to use and feels great in my hands. Highly recommend for the mobile gamer!