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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 9,011 reviews
  • Rated 4 out of 5 stars

    Rog Ally review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid portable pc! Battery life is somewhat lacking, but that’s to be expected with handheld gaming pcs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this pc! Its great for on the Go gaming I love playing persona on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great portable system. I love taking it to work with me. Only thing I wish for is a longer battery life while unplugged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful handheld I had an easy process setting it up idk if it’s just my unit but everything just works seamlessly and smooth. Worth every penny it’s playing games my steam deck couldn’t play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My thoughts on the Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Steam Deck back to Valve and bought this from Best Buy other than it getting stuck in Transit longer than it should of because of FedEx not Beat Buy I do highly recommend this and love it I just wish the battery was better, but that’s mostly probably because of resource hog. and I haven’t updated the storage or SD card just yet plus other accessories yet but I will in time and I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, battery is a draw back but it still worth the money for the great screen and specs it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is good except the battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld gaming PC. Can run all AAA game at max or near max settings when plugged in. Battery is pretty bad through so i ended up getting a 46000 mah portable battery for the extra juice.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Handheld of choice

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tested several gaming handheld devices, and this is still my Go To. More expensive than a Steam Deck, but your paying for extra quality and performance. The only reason this isn't 5 stars is the faulty SD Card slot, but honestly I'd never use it anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Hardware meets a work in progress Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is sturdy and well made. There are a few quirks that we need to work through but I think it will get better with time since windows in this form factor is new and is bound to have teething problems. Also, games are not going to work out of the box. A good few hours need to go into setting up the system before it is even ready for gaming. The Armory Core Software also needs to be get used too but once you figure it out it gives some nice controller mapping for even classic PC games like Jazz Jackrabbit i got out of GOG.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Try, but back to the drawing board.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues reported from the bestbuy associate I worked with to return. Mine had an SD Card read issue. My Steam deck has no issues, updated the bios on the Ally and all of the updates given by Asus atm. Hopefully they will fix things as the screen is amazing and the controls feel great aswell. The plastic housing does feel a bit cheap for an item of this cost but the majority of the cost definitely went into screen and internals.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Macrholic,

      It is really unfortunate to hear about your disappointment with the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you may have returned the unit, but we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0081" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      ​Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Awesome handheld PC buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on a recent sale. Absolutely one of the best choices I have made. It can play most of my pc games with ease and it's so convenient. Upgrading the SSD was easy, and adding a USB C dock, wireless keyboard/mouse made gaming from my bed easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Beast With Caveats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs most games youd expect amazingly. I love using it as a GamePass machine. I also use it for GEForce Now which supports streaming at 120fps. The screen is whag completes the package, but the way it feels and holds is comfier than a steamdeck. CON- Windows 11. Yeah. Also SD card issues. Asus repaired mine free of charge but be aware this mah come up. I also had an issue thag causes fhe right speaker to be extfa soft. Asus also fixed that. So iverall great package but beware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld gamer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gamer. It's strong point is it's hardware and that it has windows 11. It's weak points are it's battery life and that it has windows 11. I know I know but it's true. Having windows means I can run any game in my steam library. But because it has windows means it can be a bit quirky at times. That being said the lil quirks from windows isn't enough to detract from how great this handheld is. Would absolutely recommend to any pc gamer who wants a handheld. Be prepared to have it plugged in most of the time though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I cannot recommend this enough!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is a beast. The only downside is battery life. It’s quick and easy to use. The upgraded processor is the way to go if you can splurge that much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value pc handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I need to say anything, it’s the rog ally, who wouldn’t give it 4 stars it’s not perfect but it’s really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fun In Small Formfactor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld computer that you can also play gamesand movies on. Excellent responsiveness of controls during gaming. No lagging or stuttering noted. Great device all the way around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic device.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Windows-based gaming handheld on the market. VRR, 1080p, small and light. Awesome little device, especially if you're familiar with gaming on Windows PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... So better then steam deck and very fast and so easy to use I recommend to this to anyone... The only bad part but it is never a deal breaker and that is storage but I bought a sd card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device. Needs a better batttery. Powerful handheld, stunning display, versatile gaming on-the-go.

    I would recommend this to a friend