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Customer reviews

Rating 4.4 out of 5 stars with 9073 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 9,073 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life not so great , but great handheld!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not blvery good, but device is powerful . It can play most triple A games at least 60fps.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Nice Try, but back to the drawing board.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues reported from the bestbuy associate I worked with to return. Mine had an SD Card read issue. My Steam deck has no issues, updated the bios on the Ally and all of the updates given by Asus atm. Hopefully they will fix things as the screen is amazing and the controls feel great aswell. The plastic housing does feel a bit cheap for an item of this cost but the majority of the cost definitely went into screen and internals.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Macrholic,

      It is really unfortunate to hear about your disappointment with the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you may have returned the unit, but we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0081" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      ​Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... So better then steam deck and very fast and so easy to use I recommend to this to anyone... The only bad part but it is never a deal breaker and that is storage but I bought a sd card

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Great But.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a coiple of things that couls be better. One is the battery life, iy really sucks and the other problem is the overheating at times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wonderful gaming pc.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got the rog ally it was amazing and was speedy, after the 319 motherboard firmware went to chit, downgraded to 317 and now its doing great buy other than that its plays ALLYour games at a decent fps, with that being said its better than steamdeck. Having issues with your rog ally? DO NOT SELL IT! Work is in progress, just like when steamdeck first came out it was a buggy mess but with updates it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Handheld Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought a long while to chose this or the Steam Deck. I ultimately chose this because it was cheaper, but it does not disappoint. Very ideal to use as a portable PC/gaming device. Havent explored the full potential of it yet, but its well worth it if youre looking for a handheld gaming device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plays games well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than windows being jank, it's a great pc handheld! Played my games well and I didn't run into to many issues. The battery could be better and the asus interface needs some finessing, but if it's on sale and you don't already have a pc handheld then this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but battery life is bad screen and controls are high quality

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DaltonJ,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306018106-0603] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    A Beast With Caveats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs most games youd expect amazingly. I love using it as a GamePass machine. I also use it for GEForce Now which supports streaming at 120fps. The screen is whag completes the package, but the way it feels and holds is comfier than a steamdeck. CON- Windows 11. Yeah. Also SD card issues. Asus repaired mine free of charge but be aware this mah come up. I also had an issue thag causes fhe right speaker to be extfa soft. Asus also fixed that. So iverall great package but beware.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Its a portable computer in your hands with a twist of video games

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog Ally review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid portable pc! Battery life is somewhat lacking, but that’s to be expected with handheld gaming pcs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun. Agile. As promised. Very pleased. I do get concerned about possible over heating, but haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, battery is a draw back but it still worth the money for the great screen and specs it has.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    peak ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it open box and i has been amazing, runs games nice and since its windows you can play basically anything on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is a beast. The only downside is battery life. It’s quick and easy to use. The upgraded processor is the way to go if you can splurge that much more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rogallyx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perferct product! Perfectly works ! 100% glad i buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally is KING of all Handheld Gaming Devices/PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld system. The ROG Ally is just an amazing piece of work. I am able to play pretty much all my games comfortably without any issues. Plug and play and I am good to go. Did I mention that this is a full blown PC!?! The ROG ally is a laptop that you can play games, listen to music, watch Netflix, live events, browse the web and do work if need. I believe the Ally is best used for travel away from home or if you're home without access to the console or gaming PC. Do not hesitate to buy especially to be used as a luxury secondary gaming device instead of the a primary. In my case I have a PC with an RTX 4090 and when I am out I can play anything.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and handheld. The z1 extreme processor is worth the price. Battery life is mediocre, but has a great asus warranty as well

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Fantastic device.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Windows-based gaming handheld on the market. VRR, 1080p, small and light. Awesome little device, especially if you're familiar with gaming on Windows PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good device, hindered by windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs for this device are amazing. When it works, it works great! I understood buying a Windows device would have some learning curves, but ASUS doesnt do any favors with its software packages. I shouldn’t have to use three or four apps to update the entire system. Battery life is decent considering games like Elden Ring run at 40+ fps. You can tweak things around and obtain longer battery life. Several YouTube videos and third party apps later all the settings line up to make the device perform like ASUS software should have. Overall, if you dont mind to tinker this thing is great. If you want “console like plug and play” the Steam Deck would be better.

    I would recommend this to a friend