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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9011 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 9,011 reviews
  • Rated 4 out of 5 stars

    Amazing system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Up to now I play anything I’ve been wanting to play. Which the battery life was longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld PC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go gaming or relaxing on the couch. Super powerful plays everything I throw at it. Diablo 4, Starfield, Enshrouded ect...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT FOR THE PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally doubles the performance of the Steam Deck while doubling Image Quality, very good for the price! Add in a portable monitor, and you have a complete gamer laptop replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for playing any games bad for design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteryvlife short ad card defect but O love playing games with usb-c connect to my monitor i am wait for its next iteration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this device on sale to be able to connect to my television and play PC games. So far the performance available in such a small package has exceeded my expectations with games both looking better and playing smoother than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog ally has been a very fast and powerful device. Though the battery leaves much to be desired. This little device packs a punch. Being able to compare to current console performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rough go on release but now its great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it regardless of what the bad reviews say its literally a mini computer alot of people just except something like a steam deck no its that and much more steam deck can be a Pc as well but its simplified straight to steam and to in experience users thats perfect RoG has a rough go at 1st but so does every new hand held now its updated with proper BIOs,etc give it a shot get the z1 extreme its worth it over the cheaper Ally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Main way to play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely enjoy this so much, it has become my main way to game these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and far above the rest. Just like having a gaming laptop. Just handheld. Ive had no issues. Battery life 3 out of 5 stars. I love asus products. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing performance in a small package, only downsides are the white plastic gets dirty easily and the battery life isn't that great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for gaming not for durability.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have while on the go windows gives you the opportunity to play a lot of game you can’t play on a steam deck but unfortunately it’s not a very durable handheld I’ve had is 3 months the buttons and triggers have stopped working and it’s beginning to overheat more then normal it’s a good buy but you will have to replace parts

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Josh A,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0375" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Good but the rog ally x is way better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs pretty well, hooked it up to meta quest 3 and it ran all the vr steam games on medium ( still better then meta native games).. go with the x if you have the money.. the only egpu these work with are theirs and they expensive.. cost more then a regular gpu...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device! Better than Steam Deck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect. I had the Steam Deck, and when this came out, I immediately sold my Steam Deck. This decice is better in most ways - the only exception being the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent device for its period

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent device, run everything at almost 100 fps but the battery is maybe its downside if u use it at its full power, overall its a good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great windows handheld

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great windows based handheld pc. If you use more then steam and don’t want to mess around in Linux this worked for me right out of the box. After a few months of use I easily replace the ssd with no problems. Battery life is highly variable but I see 1.5 to 2 hours most of the time but I’m not trying to maximize at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish this was around when I was a kid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Asus ROG Ally for my son as a Christmas present. It was a gift he did not even know he wanted. He was asking for the Sony PS5 compatible handheld. With this he's able to access Xbox, Steam, Nintendo, and PC Games, as well as access his Playstation online friends. If he wanted to he could use this as his laptop with a few accessories. He loves this thing. Took it on vacation with us and I used it also. I wish this was around when I was a kid. He told me: "Dad this was such a great present, I didn't even know I wanted it".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option in the handheld space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is very light. I love how it looks. I appreciate being able to navigate windows with the thumb sticks. VRR is a nice thing to have as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device except…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheats very quickly. Also can play for about an hour and then have to shut it down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There isn't much to hate about this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been enjoying the Ally for the most. Easy interface, not as confusing as it seems and enjoy the fact I can run my emulators on it. Makes for a great handheld console for all things. All the while watching netflix when I don't want to game. Let's be honest, I love that I can dock it and use it as a computer. Pretty much replacing my computer at this point. Only downside is the speakers don't stay consistent. I plug in my own headphones so I don't get the whole crackle when playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to run most of my games just fine. pretty good for a handheld device

    I would recommend this to a friend