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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9004 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 9,004 reviews
  • Rated 4 out of 5 stars

    It’s not a Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a Nintendo switch but your granny is going to call it a Nintendo switch. This thing is dope. Look for a good deal and buy it. Spend the money you saved and add a few mods. There are mods for larger batteries, larger storage, back plates- which help with cooling and add bling. Also get rid of that gay windows OS and install Bazzite or SteamOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my IRog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Rog! Im a cozy gamer but love pc games. This handheld is perfect. I have the power of a huge desktop in the palm of my hand so I can game in my comfy places. You also have a ton of games with game pass and 3mons free to try it out. Best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok first things, first. There are going to be patches and fixes that are going to be implemented on this very new device. If you are patient though, you will be owning one of the most powerful and and superior handhelds on earth right now. That being said, battery life is not terribly fantastic. But, it's nothing that a Power Bank can't remedy. I love this tiny laptop. It features Windows 11. And, you can surely use it for work as well as playing games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ROG Ally is Good but has a Major Flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ROG Ally. It's comparable to the Steam Deck in many ways, and it actually can outferform the Steam Deck. Thought not nearly at the levels that Asus originally touted. (50% better??? Not even close) I can run games on the Ally that the Steam Deck struggles with. But unfortunately, I have to be choosy as to what games I download. The 512GB of internal memory is only good for a handful of games, and the Major Flaw is with the placement of the SD card reader. I cannot trust this device with SD cards as the Ally will cook the SD cards due to the heat produced by the device. My Samsung SD card was rendered inoperable because of the extreme heat inside the Ally. Even if I cranck up the fans I do not want to risk any more SD cards especially the more expensive 1TB cards. Asus has not really offered a solution to this issue and I would like to know if Best Buy or Asus will replace the SD card the ROG Ally broke. Its too bad because the device itself is good. But the expandable card reader is flawed.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fernando,

      We sincerely apologize for the SD Card issues you're having with the ROG Ally. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Please verify if you currently have the latest BIOS installed:

      https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
      BIOS Update for Windows
      Version 323
      12.15 MB
      2023/07/20

      If you already have the latest BIOS version installed and you are still experiencing the issue please provide us with the following information:
      1. SD card brand and model
      2. SD card capacity
      3. SD card is first-time use?
      4. SD card work on other devices after failing on the Ally?
      5. Thermal profile usually used > Silent / performance/turbo/manual
      If manual, please provide us with the fan curve.
      6. How much storage capacity has been used on the SD card

      To further investigate this issue, we would recommend that you send the device to our repair center for further inspection, and kindly include the SD card if you are comfortable doing so. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email atcustomerloyalty@asus.com and provide the case number "N2306018106-0129" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Genuinely impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review The setup is pretty long and can sometimes be annoying I recommend the first thing you do is the updates, not just windows update but the Asus armory crate updates as well If you are able to hook up a keyboard and mouse it would make the setup a lot easier Performance is great Can run almost any game at 720p Storage is not the best because modern games are usually 100gb a pop but you can upgrade the storage pretty easily and add an SD card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can play the latest games in this device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play the latest games in this powerful device. Without any issues you can play very heavy games like god of war Ragnarok, call of duty Black ops 6, war zone. And any video game you could ever imagine. PS5 or Xbox it doesn’t matter you can play everything and very smoothly too. You gonna be surprised on how powerful this little device is. My only advice is to understand how the device function. so you can adjust the device performance to what you really need. At the end the device has no limitations. The CBU and the processor is very powerful you literally can use the device on other heavy duty applications other than just gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as a travel handheld/backup device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who travels frequently, I found the common gripes with this device a non-issue (battery life, mostly). The performance is excellent when plugged in, I only need to carry with me the original charger and a power bank (which I already have since I travel frequently). I use this in addition to my main rig, so as a secondary travel device I highly recommend it. If you want this as your main PC/gaming device, I would suggest a laptop instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use on a deployment gave me the ability to stream movies on a projector football games for the guys, hours of gaming It's extremely capable for a device of its size when used in a docked format with external screens. Short battery life when playing graphic intensive games. Stock storage is 512gb I changed out the SSD for a 2th SSD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Ally 4.5*

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally Extreme version plays Destiny 2, so that's something. Apart from a shorter battery life, everything else is easy after all the updates and softwares. I did through research between steam deck, ally, Lenovo, and few others, but this one was definitely the best choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Rog Ally. My previous handheld was a Switch. I decided on the Ally because I liked the capability, look, and feel of it. My only disappointment is the battery life, but you can play it plugged in so it kind of balances out since I only play at home so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the ASUS ROG Ally 7" 120Hz FHD 1080p Gaming Handheld for several months, I'm thrilled to share my positive experience with this fantastic gaming device. The AMD Ryzen Z1 Extreme Processor delivers exceptional performance, ensuring smooth and lag-free gameplay across various titles. The 7-inch display with a 120Hz refresh rate has truly elevated my gaming experience, providing stunning visuals and responsiveness. The FHD 1080p resolution ensures that every detail is crisp and vibrant, making games come to life on the screen. The portability of this handheld device has allowed me to enjoy my favorite games anywhere, whether I'm commuting, traveling, or simply relaxing at home. The generous 512GB storage capacity has proven to be more than sufficient for my gaming library, eliminating the need to constantly juggle and uninstall games to make space. The sleek white design not only looks stylish but also adds a touch of elegance to the gaming setup. Overall, the ASUS ROG Ally has become an indispensable part of my gaming routine, offering a combination of power, portability, and stunning visuals. If you're a gaming enthusiast looking for a reliable handheld gaming device, I highly recommend the ASUS ROG Ally for an immersive and enjoyable gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Portable Gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a Portable Gaming pc! Now I can play all of my favorites anywhere on the go! The specs on this makes all of my games run very smooth like Destiny 2 and COD MW III. Since this is like a gaming pc it could be a little complicated for younger kids to use. The only “downside” is the battery life but even then it can easily solved with a power bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile tiny little pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome handheld PC packed with adequate power to play lots of pc games. I am surprised to find out that I can even play Microsoft Flight simulator on this tiny pc. I did spend extra to upgraded the ssd to 2TB and bought a dock for it which allows me to play my games on my 4k TV. Great performance for the form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best bang for your buck!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld has excellent performance as compared to the stem deck now I don't feel limited by performance as I did the steam deck The only downside is that it destroys the battery. When playing on performance mode it lasts about an hour. Most of the time I stay plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing hand held PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ally, amazing performance, screen looks great only issue for me is battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog ally is better than the steam deck.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is better one of the best handheld consoles I have ever played. I can play any PC, Xbox, and most of the PlayStation games on the go, with excellent graphics. The battery life is not that great, but overall, it is amazing. I can't wait for the next one to come out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Pc gamer on the go or in bed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful device. Requires knowledge of windows and it is not a very good pick up and play like a Nintendo switch. Be prepared to tinker with this device until you have it set up how you like it. Great for emulation and runs triple a games very well. Screen is nice and vibrant. Controls are solid overall as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld PC, especially for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, beautiful RGB lights, good screen, and it’s easy to set up. You can customize a lot about the ROG, like how you can change the mode of the ROG for just browsing to save battery, or for more extreme games. The only bad things about it is the battery life, it can last for about an hour and a half before you need to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the steam deck on launch and had a great time with it. But the performance was lacking, and some games needed some effort just to get it running. Also, the screen brightness wasn't too great. Btw i bought the 512gb which was like $650. Anyways, this thing is better in all aspects. Yea the battery could be better but i mean its almost the same as the deck anyways. The screen is great, armory crate is cool, speakers are way louder, joysticks are in a better position, and it feels better to hold. If you can get it for $450 like I did, its a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better price to performance then x version!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console for price, fast shipping! Price to performance this is far better then x version with only minimal upgrades!

    I would recommend this to a friend