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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9012 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 9,012 reviews
  • Rated 4 out of 5 stars

    Good portable windows console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to test against other handhelds and while the software is still a work in progres. For me I like this one the most because its light, it directs heat away from my hands on gaming, and I dont have to worry about compatibility with games. The only really big issue I have with it is that I can’t use a third-party GPU enclosure as an externalt GPU. I really hope Microsoft comes out with a handheld version of windows so it can free up some processing power 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continuous Gameplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifelong console gamer here, we decided to purchase the ROG so we could continue gaming through our move. It’s very light, and almost everything is customizable. It runs on Windows 11 and the Armory Crate is easy to manage. We downloaded the Steam and Epic games clients and have had no issues. It pairs well with our PS5 controller as long as the game supports it. The storage is great and everything runs smooth; the power up is quick. We also purchased the adapter and can mirror games on our monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Windows Gaming Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit. I realize it's not for everyone as it's based on Windows 11. However, I supported Windows for 25 years in my career and my desktops, laptops, and tablets are all based on Windows so this works for me. Because it's essentially a handheld PC I can run Xbox Game Pass, EA Play, Steam, Ubisoft, and more on it. They have a nice interface to give you quick access to the apps you've installed. It responds very well, has okay battery life, and feels comfortable in my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, though battery could be better along with heating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an excellent on the go PC that is similar to the steam deck. the interface and controller setting does take some getting used to and its unique interface and setting system armory is a helpful tool to adapt the controller to any game. As somebody who is generally skeptical on new handhelds, this is a positive experience and smoothly plays a variety of games in a quality performance. This is an excellent PC to help you work on going through your backlog of games on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for what it is

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great handheld PC and a beast at running games, it can hook up to my LG 4K OLED TV so i can older games at medium to high settings and can run all emulation, i definitely recommend it as REAL MOBILE GAMING. If you have the money the XG mobile is a great option, just wish it wasn't more expensive than the handheld itself. Only downside is the 2230 m.2 card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for awhile now, works perfectly fine and love being able to play mobile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will wait for Asus Rog ally 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a asus ally z1 extreme. Coming from steam deck it blows the gpu power and screen quality! But i find windows 11 not that easy to use from controls and instaling games. :( the sad part is the battery it only lasted 50mins on forza horizon 5 or 2 fortnite battle and 18% left from 95% If your a techy type of guy this one is for you. Kudos to bestbuy for having awesome customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersion on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly immersive experience with great sound, vibrations and most importantly THAT SCREEN. Make sure to have a power bank ready, this beast thirsts for power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome portable device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more battery life, but it works great. Maybe a good external battery pack would be useful when traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find myself using it everyday. Areas of improvement would be better ergonomics and better battery life. The sharp edges can be uncomfortable to hold for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, I will little bit big screen and better battery. Performance and cooling is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage son. He was looking at the Steam Deck but a lot of his favorite games are not on the Steam platform. After reading many reviews and comparisons for both sysytems i decided to go with this one. My son absolutely lives ut. He carries it around all through the house. It has great graphics, great battery life, great storage, and even more impressive operating speed. There isn't a game he has tried that didn't work flawlessly. Absolutely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as intended,no issues at all,micro sd slot work till to today,main use as my desktop pc replacement.fully recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best buy has always been supercalifragilisticexpialidocious!! The employees there always know the information I ask about the products I'm trying to buy which results in me buying. This Rog ally has played everything I've installed on it and bought have I tested it. I got it for my birthday and haven't regretted it at all. If you are used to playing Windows games then you are going to be right at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device my husband loves it, he uses it often. It’s very convenient for traveling.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Almost There

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, screen is awesome, and its got great potential… but i dislike that the battery barely lasts (no matter how much you tinker with settings), you have to play on medium/low settings, the screen isnt that bright, and it does take time to setup. I come from custom pc building and tinkering with everything. I think i just expected better performance out of it and was let down.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear cyberdbr,

      Thank you for bringing this to our attention I certainly understand your frustration, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    GREAT FOR THE PRICE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. A little fine tuning on mist games but can get most to work. Wish it had usb 4 to connect external graphics card like its pricier brother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have steam deck, but its better steam deck, just battery may need more, very noce play, just cant play too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People now day want the perfect product . Only con its the baterry compare to others from the competition. Super fast super powerful i can play anything no problems

    I would recommend this to a friend