Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
- Pros mentioned:Overall performance, Screen quality
Great handheld device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to play steam games! It runs great and the screen is vibrant!
I would recommend this to a friend - Pros mentioned:Portability
Worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming on the go! You can play your games just like you would on a home PC but in a car or at a friends house.
I would recommend this to a friend - Pros mentioned:Overall performance
Tedious set up, but great afterward.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to play my Game Pass games natively on the go. It took a WHILE to set up, but it has been great afterwards. I can play my games at 60 FPS at 720p without issue. This includes Killer Instinct, Forza Horizon 5, Halo Infinite, and TMNT Shredder's Revenge. Its even better that i got the Z1 extreme open box for $560. If you can get through the initial setup, you will be very pleased with the product.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Awesome device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the device I have no complaints other than the battery life but that's why they have battery packs
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome handheld PC buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on a recent sale. Absolutely one of the best choices I have made. It can play most of my pc games with ease and it's so convenient. Upgrading the SSD was easy, and adding a USB C dock, wireless keyboard/mouse made gaming from my bed easy.
I would recommend this to a friend - Pros mentioned:Game compatibility, Portability
Asus Rog Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that its a handheld gaming computer and i can play old computer games on it. Also doing other computir things like Words.
I would recommend this to a friend - Pros mentioned:Overall performance
Game consale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money runs fine will play most games good
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Better than Steam Deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Z1 Extreme is more compact and can play more games than Steam Deck. This is my most used handheld pc so far
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the base ROG Ally last year when it was on sale and I enjoyed it a lot. Decided to get the Z1E and it is insanely better! I gave the base ROG Ally to my son and he has been enjoying Balatro on it. HIGHLY recommend the Z1E
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Awesome portable device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had more battery life, but it works great. Maybe a good external battery pack would be useful when traveling.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Immersion on the go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly immersive experience with great sound, vibrations and most importantly THAT SCREEN. Make sure to have a power bank ready, this beast thirsts for power.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great handled gaming device. It can’t handle the newest AAA games but plays other games very well.
I would recommend this to a friend - Cons mentioned:Battery life, Sd card reader
Cmon ASUS and Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box ROG Ally that has been considered good condition on the grounds that I will have a companion device that serve both my gaming and music production. I came knowing that there are issues with the SD card reader and the UI with Windows not being the best OS for a smooth gaming experience. From this… oh boy, did I fully underestimate the issues with this device and my overall customer satisfaction. What I did not expect is me trying to get this device repaired not a month after I owned for a potential battery or processor issue after power reset errors from gaming plugged in at 30W mode. What I did not expect is how this happened just outside of the 14 day return window. As I wait for potentially a month for this repair, I reflect on the issues folks have been getting and I am baffled by 1) ASUS quality control being lackluster and 2) Best Buy having the audacity to apply a 14-day return window for a device THEY know has a lot of issues. I honestly don’t know what could make this right, but I definitely don’t feel good with ASUS or Best Buy. ASUS for its history of being unreliable company when it comes to customer support and service. Best Buy by sticking to their guns with a hard return policy for a product with quality issues. I am not happy with this product from an experience standpoint. Get a steam deck or a Lenovo go instead. If buying PC components or a laptop, avoid ASUS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the customer support experience as well as the inconvenience caused. This is not the kind of products or services we aim to provide and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review. Please note that there will also be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2306018159-0341" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen qualityCons mentioned:Battery life
Almost There
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great, screen is awesome, and its got great potential… but i dislike that the battery barely lasts (no matter how much you tinker with settings), you have to play on medium/low settings, the screen isnt that bright, and it does take time to setup. I come from custom pc building and tinkering with everything. I think i just expected better performance out of it and was let down.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear cyberdbr,
Thank you for bringing this to our attention I certainly understand your frustration, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performance
ROG Ally r1 extreme
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handle Pc is amazing I’m enjoying playing lots of my AAA game titles that I loved on the ps5 and Xbox man does this thing does its job well with those games I was impressed with what it had to offer and I really had to buy this device and see for my self and it delivered 10/10 for me
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Amazing and powerful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People now day want the perfect product . Only con its the baterry compare to others from the competition. Super fast super powerful i can play anything no problems
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only con is the battery but when you think about howuch you're pumping out. Great graphics, controls are comfortable, and very fast
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Really good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have steam deck, but its better steam deck, just battery may need more, very noce play, just cant play too long.
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Buy this at $500 it worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays any game i want and yeah the battery life is not amazing but you dont need to play games more than a few hours at a time
I would recommend this to a friend - Pros mentioned:Game compatibility, Portability
Best gaming handheld
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld. I can do work stuff even on this tiny handheld device. Gaming is also super good with 60fps 1080p nothing can compare.
I would recommend this to a friend